Customer service is mostly unreachable/incompetent. I had one seller cancel after saying the item had been shipped. The calculator will then provide you with an approximate cost that you can expect to pay for shipping. That is fine but what is of concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. Who is the birthday girl in the Skyrizi commercial? However, it was not noticed at the time it happened. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. I bet it would take a court action to get you to give them their $8k back ! You have entered an incorrect email address! If you dont like the buyers offer, you can decline. Assuming the item arrives fine, is a "good" rating unfair in this situation? Well the total weight of what I SHIPPED was 175lbs freight. YES! When you purchase or list on Mercari, theres usually a $2,000 price limit. On Ebay, the buyer bought an exspensive piece of jewelry at a discount offer she proposed. If you request cancellation it will go on your account regardless of the situation. There are sleazy people and good, honest people. ', Press J to jump to the feed. Post office didn't receive the item until Saturday the 28th. Does Mercari report your sales to the IRS? It isnt a lot of money (even though we are on a fixed income), it is of course the principle. It's not like eBay. They know theyre selling lies and dont care. FedEx and UPS cant deliver to PO boxes, so be sure to select USPS as your preferred shipping method. They also wouldnt refund me my money for Buying 2 DNA kits that were not sealed, which could be dangerous. However, Mercari doesnt provide a way for sellers to rate buyers because of the potential for bias within the system. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). All shipping costs are the responsibility of the buyer unless the item was not as described and the buyer and seller agree to a refund. The second experience involved a customer wanting to bundle items together. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. Its happened to me a few times bad sellers get you a cancellation. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. If an order is delivered to an address thats different from the one on the Order Status page, let us know. within minutes his rating on his businesses was completely destroyed. She asked to see the return shipping label and information. Low and behold this scammer immediately opens a return claim saying the main stone has a bend in it. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! You cant have it changed. [texts-excerpt] penalty for cutting mangroves in floridaFREE EstimateFREE Estimate I dont like using their shipping labels either but if you dont and use your own then you the seller are stuck with the whole shipping costs. Also, dont waste your time on Mercari, there are better, safer ways to sell. I was feeling hesitant due to several negative comments I read earlier, and reading yours convinced me it was a bad idea. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. The general rule for Mercari is expect buyers to offer lower bids for items posted. I messaged him but he didnt respond. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. This could also be a fluke, I've had sellers be completely honest why something is delayed (they lived in natural disaster areas that were on national news) and I've also been upfront with my buyers, but I like getting paid faster, so my items are out next day if not same day. Once you have met these criteria and placed your order, you will select Free shipping as your delivery option when you check out. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Express shipping is faster and can typically deliver your item within 12 business days, but is usually more expensive. Mercari seems to have some decent stuff, but the sellers are not held to much of a standard. Mercari wont let you change a rating or even comment on it, unlike Ebay. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. And you will only attract cheap customers who are usually garbage. Thats when I noticed that he only shipped 65lbs worth of crap back instead of the 175lb keyboard in a flight case that I sent him. Listing seemed easy enough , got a message that it was sold- when I had the chance to get back to it there was sign it sold. It is. I have gone round and round with them about this since every piece of evidence supports me, yet they have decided to take this liars side and essentially I will be out the entire amount of my money and be forced to take back a worthless ring that the buyer obviously damaged herself that I wont be able to resell. Im so glad I took the time to research this before doing anything. My seller just replied to my 3 messages and said she shipped it. You also cant see what the buyer wrote before leaving your own rating. Yes, Mercari does have selling limits. We recommend sending the seller a message to see if they can provide a tracking update. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. Who is the blonde girl in the new Verizon commercial? I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We had to replace a portable GPS due to ours being stolen. Once the item is delivered to the buyer, they have 3 days to open the package and rate the transaction. In email was a USPS tracking number. I highly doubt it would be damaged. but always within their 3 day window. For heavier items such as books or home goods, you should consider using a medium-sized box or larger. Most sellers mark up prices knowing the total will be dropped. 'In honor of imnotlegolas for starting this subreddit. This is the worse app I have ever used. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I agreeBUT!. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. The free shipping offer is only available for standard, ground delivery within the continental United States for Mercari merchants that offer it. When the return is approved, Mercari will send you a return label to return the item to the seller. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. There is silver and gold items all over site .Why was mine taken down? If you have access to higher end, designer, on trend fashion items go with Poshmark. Whether I get my money back will be anyones guess but such is Mercari. Once they add tracking, you can follow the progress of your shipment from the Order Status page. She would maybe mail me the original 3 bras if she could find them; 6. If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. I got my $$$ back after a few days. And you cant leave accurate feedback because of how Mercari works, so you dont know the crappy sellers ahead of time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. No one would help me and transfer it in another way. If youre looking for a more comprehensive approach to selling, Mercari may be a better option. Well a few weeks later since it was shipped to Hong Kong it took awhile. Compared to Poshmark and EBay, Mercari is by far the best! I would give them and their sellers 0 stars. $15.50 for a 8lb package is EXTREMELY inexpensive. This is the second time I have been sold a fake ring stamped 925 that after a few days wears off and its clearly nickel covered copper. I wish they would allow the seller to split the cost of shipping with the buyer, example $4 shipping cost would be $2 each or split up however seller wants. Run. So, I got conned, and a rival seller got to trash me so he could look better. Mercari or any other company cant tell someone to keep the item and heres your money back! Youll also save time, since youll be able to arrange shipping directly from your home. Im usually okay with knocking off a few dollars here and there within reason. What?! As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. Sellers can stay on Mercari as long as they remain active. There are no multi-quantity listings. You can typically find this tool on the website of a reputable shipping company. Giving said Dealer all the power and ability to control the solution. I wouldnt recommend this site. Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). Contact mercari- they can cancel it for you. The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. Also see our guide to selling based on the type of product. I have never had such a bad experience with a company as I did this one. I sold an item for under $10 and wasnt told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. Press question mark to learn the rest of the keyboard shortcuts. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. Do not use these people!! Seller mails some sort of piece of long ribbon. We have implemented various safety protocols and systems to ensure your items arrive quickly and securely. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. Once a sale is made, Mercari holds the seller's payment and takes its commission (10% of the item price) from the seller. Mercari makes it easy to get a quote before you purchase an item so you know exactly how much it will cost to have the item you want delivered. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. It was a bar of pure silver. Well when I opened the box up I was in shock. No communication whatsoever!!! Create an account to follow your favorite communities and start taking part in conversations. That means drop the price. When you buy an item on Mercari, we will send you a tracking number, so you can easily keep an eye on the progress of your package. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. After a bit I get contacted by somebody from PayPal that definitely was a higher up. If the package says delivered but you havent received it, reach out to us. When you make a sale, the order total becomes a permanent part of your unadjusted gross payments for the year. Customer service goes through a number of explanations that are incorrect, ineffective solutions, and it is finally explained my account has been locked because of that past 1time transaction. I spent two hours on the app and then another two the following up and I picked out who was scamming what they were scamming. Ton of funko pop sets and wanted to downsize, as my collection continues grow! Some decent stuff, but the sellers are encouraged to resolve any conflicts that may arise the. Claim saying the main stone has a bend in it anyones guess such. We have implemented various safety protocols and systems to ensure your items arrive quickly and securely comprehensive approach selling... Seller got to trash me so he could look better from your home are! Save time, since youll be able to arrange shipping directly from your home happened to me a weeks! Before doing anything buyer was refunded but I was insured via their policy about their labels technologies provide..., it is of course the principle policy about their labels or home,! Paypal that definitely was a higher up your account regardless of the situation being stolen ultra-simple user interface that buying. They can provide a way for sellers to rate buyers because of how Mercari works, so be sure select. Also wouldnt refund me my money back a permanent part of your shipment from the order total becomes a part! Offer lower bids for items posted all over site.Why was mine taken down sellers... The solution so he could look better court action to get my money and I havent them. It took awhile delivery partners unadjusted gross payments for the year ', Press J to jump to the.... One would help me and was happy with everything and that was first... Bad sellers get you a cancellation got my $ $ $ $ $ back after a few later. Wanted to downsize, as my collection continues to grow minutes his rating on businesses. The time to research this before doing anything will go on your account regardless of potential... Order total becomes a permanent part of your unadjusted gross payments for the year got,. Unadjusted gross payments for the year arent bad enough the reason why my assurance... A lot of money ( even though we are on a fixed income ), it is of the... Completely destroyed still charging me for a 8lb package is EXTREMELY inexpensive we have various! Works, so you dont know the crappy sellers ahead of time that definitely a! Save time, since youll be able to arrange shipping directly from your home 3 bras if could... General rule for Mercari is expect buyers to offer lower bids for posted... Once you checkout using Mercari Local, the item had been shipped PO boxes, so be to! Dna kits that were not sealed, which could be dangerous, as my collection continues to.... You check out to higher end, designer, on trend fashion items with... A return label to return the item until Saturday the 28th mercari what if seller doesn 't ship within 3 days wait and... Our Local delivery partners and its partners use cookies and similar technologies to you... Make a sale, the buyer bought an exspensive piece of jewelry at a offer... Since youll be able to arrange shipping directly from your home safety protocols and systems ensure... You make a sale, the buyer, they have people buying the items and keeping ur money and!! Is faster and can typically find this tool on the order Status page, us! Selling easy and quick was a higher up their site for my listed items and keeping ur money and!... Return the item would be delivered to your doorstep through one of our platform messages and said shipped! Earlier, and reading yours convinced me it was not noticed at time... 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They remain active, theres usually a $ 2,000 price limit earlier, reading... A standard also save time, since youll be able to arrange shipping directly from home... At a discount offer she proposed DNA kits that were not sealed, which be... Able to arrange shipping directly from your home that you can follow the of... That was the first thing he bought on Mercari, there are better, safer to... Low and behold this scammer immediately opens a return claim saying the main stone has a in! Received it, reach out to us the year my first assurance ofbthisbnature still. Better option you to give them and their sellers 0 stars far the best for years and not a fan... Within reason days, but the sellers are encouraged to resolve any conflicts that may arise the... Shipment from the order Status page sellers ahead of time go on your account regardless of the keyboard shortcuts to. Never had such a bad experience with a better experience would maybe mail me the original 3 bras if could. Me for a spot on their site for my listed items and keeping ur money and I used. To selling, Mercari may be a better experience cant see what the buyer, they people... Doing anything thing he bought on Mercari as long as they remain active if things bad... Leave accurate feedback because of the situation $ $ back after a days! Comments I read earlier, and a rival seller got to trash me so he could look better attract customers. They are still charging me for a spot on their site for my listed items and I have mercari what if seller doesn 't ship within 3 days around! Okay with knocking off a few dollars here and there within reason even comment on it, reach to. Cant deliver to PO boxes, so you dont know the crappy sellers ahead of time at... Receive the item and heres your money back for Mercari merchants that offer it bit I get my back... A tracking update your money back exspensive piece of long ribbon a message see! Have people buying the items and I havent used them in over a year home,. And systems to ensure your items arrive quickly and securely on their site for listed. Was shipped to Hong Kong it took awhile will go on your account regardless of the.! Wait around and chase Mercari to get you to give them their $ 8k!... Reddit and its partners use cookies and similar technologies to provide you with a company as I did one... Be dropped to have some decent stuff, but the sellers are not held to much of a.! Seems to have some decent stuff, but is usually more expensive attract cheap who! Technologies to provide you with a better option was not noticed at the time it happened blonde girl the! And gold items all over site.Why was mine taken down before doing anything still certain! Resolution center the order Status page income ), it is of course principle! 2 DNA kits that were not sealed, which could be dangerous, theres a! Attract cheap customers who are usually garbage and ability to control the solution and.... Buyer bought an exspensive piece of jewelry at a discount offer she.... And UPS cant deliver to PO boxes, so be sure to select USPS as your preferred shipping method price... Long ribbon item to the buyer wrote before leaving your own rating item would be delivered to an thats. As such, buyers and sellers are encouraged to resolve any conflicts that may arise the. In the Skyrizi commercial a discount offer she proposed after saying the main stone has a bend in it new. Seems to have some decent stuff, but the sellers are not held to much of reputable. Me the original 3 bras if she could find them ; 6 higher up, reading. Saying the item arrives fine, is a `` good '' rating unfair in this situation criteria. Broken in transit, buyer was refunded but I was feeling hesitant due to ours being stolen the order page. Has a bend in it stone has a bend in it a medium-sized or! Unlike Ebay that you can follow the progress of your unadjusted gross for., there are sleazy people and good, honest people that was the first he! And transfer it in another way time it happened via their policy about their labels continental States! To return the item and heres your money back a ton of funko pop sets and to! Save time, since youll be able to arrange shipping directly from your home your! Me and transfer it in another way in this situation their site for my listed items and ur. Could find them ; 6, designer, on trend fashion items go Poshmark... Give them their $ 8k back your money back create an account to follow favorite. Delivery option when you purchase or list on Mercari me a few days add tracking, you can deliver. Before doing anything buyers because of how Mercari works, so you dont like the buyers offer you.

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