Is your internet out? En . Once you sign in, go to Support and click Service status/Check your service status here. You should see if there are any Optimum internet outages affecting your area. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. All good -- a heads up before service drops would be nice, though, when it is scheduled. Get more . See if Optimum is available for your home. This includes their Altice Gateway device, plus Optimum Wi-Fi service. The most recent Optimum outage reports came from the following cities: They only let their customers know about half an hour ago. 5 days without internet and the issue is still NOT resolved. Sign up for text messages, so you get the latest information texted right to your phone. I've tried to make her switch for years but you finally convinced her. Invalid password, please complete all fields. Or you can save yourself some time by calling the direct sales line for your region during those same hours. Check Current Status. It never hurts to plan ahead for a customer service call. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Source. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. If Optimum service outages occur, restoring your service is our top priority. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. Optimum charges $13.50/mo. Make sure your devices are charged and have your, 2. 2010-2023 CableTV. In the last three months, how would you rate Optimum? what a surprise. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. The most recent Optimum outage reports came from the following cities: Leave a message in the comments section! CDC: https://emergency.cdc.gov/. Optimum / Cablevision outages reported in the last 24 hours. However, not all browsers allow you to take advantage of all the new features. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Not Working For Me! Sorry everyone :(. It is not you, it is me. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Source. Select your internet provider and enter your account number. Generated from Reports Received from Affected Users Within Last 12 Hours. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. All rights reserved. Count to 5, then plug it back in. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Are you currently in need of any assistance? You can pay your Optimum bill in person at an Optimum store or payment center. 1. Leave a message in the comments section! 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. If you are experiencing problems with Optimum, please submit a report below. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. Go to the Outage Refunds product on DoNotPay. 0. Optimum has separate customer service and tech support departments for you. You can also sign up for paperless billing online. An outage is declared when the number of reports exceeds the baseline, represented by the red line. This will resolve most issues if you're simply in an area with poor coverage. @optimum let's break up. Optimum Fiber 5 Gig. @optimum is the King of unsolicited junk mail for a service that I never ordered. We are always here to help! Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. Optimum=trash internet service. I would like to look into this further for you. Use a third-party "status checker" website likeDowndetector orOutage.Report. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. 5 days without internet and the issue is still NOT resolved. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. Santa Rosa. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Pricing, terms, and offers subject to change and discontinuance without notice. ^Angie Facebook - Optimum For business customers, keep your modem plugged into the outlet where the technician installed it. Furthermore, the issue is also reflected on the Down Detector platform: A tech enthusiast since ever. Find out when service will be restored. If you havent created an account, this is a good place to start. When severe weather is on the way, whats the best way to stay in the know? To pay by phone, call the automated phone system at 1-866-213-7456 and follow the prompts. How to Get Compensation for an Optimum Internet Outage. ^Whitney, Hello Raemond! To the surprise of many, the outage was not a common . @optimum today it took my over an hour on the phone to simply cancel my service. How do I troubleshoot my Internet connection? Problems in the last 24 hours in Murphysboro, Illinois. I am terribly sorry to hear that you are without service at this time. 2023 CSC Holdings, LLC. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. They wont require you to sign a contract. Latest outage, problems and issue reports in social media. However, it could also be a random problem on your side. 5. Are you experiencing issues or an outage? 3. At the moment, we haven't detected any problems at Optimum. You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. We are always here to help! Try visiting the following official links: Hello Marc! Shoutout to trash @optimum @OptimumHelp for their terrible customer service. My 70+ year old mother has been a loyal @optimum customer forever. Optimum has been having an outage since midnight that is effecting most of the tri-state. Brand names used in our stories are trademarks of respective companies. We are always here to help! Download the free Optimum Support App from the Apple App Store or Google Play. ^Whitney. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Ran a bandwidth stream test and yeah man, it's more of the same. Please try again later. Optimum offers a video that walks you through how to do all of those things. Invalid Optimum ID, please complete all fields. I'll look into what options I have, including switching off @optimum if I have to. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. Frustrations? 5,000. EVs have been around a long time but are quickly gaining speed in the automotive industry. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. The density of these reports is depicted by the color scale as shown below. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Realtime status of outages and problems with service providers. Criterion Digital 2023. This article includes: Ways to check for large-scale outages across Optimum's network. Internet speed issues - 13 %. AT 9 months ago. All trademarks and service marks are the property of their respective owners. Please let us know what issue you are experiencing with Optimum: Thank you for the report! ^Mark Outage reports and issues in the past 15 days originated from: Tips? We can't get your messages right now. They only let their customers know about half an hour ago. Mention the code CHAT21 to your rep when ordering internet and phone service. Without power to your home, your Optimum service will not work. Optimum equipment. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Troubleshooting tips to help resolve internet, television, or phone issues on your end. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Choose the phone number corresponding to your area. My 70+ year old mother has been a loyal @optimum customer forever. So, they are currently unable to use the companys internet services (1, 2, 3). This wont change much for existing customers, but it expands Optimums reach beyond the tri-state area and into 17 southern and West coast states. 2,000. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Check your account status with Optimum to be sure your account is active. It also includes power to our network . Twitter: @OptimumHelp So, if youve enrolled in getting alerts, make sure your contact information. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. If no outage is shown, trytroubleshootingthe issue. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Optimum plans, pricing and speeds may vary slightly from one market to another. Looking forward to seeing old friends and to have great business meetings. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. All rights reserved. @optimum today it took my over an hour on the phone to simply cancel my service. You don't have to spend hours trying to solve the issue. ^Whitney, Hello! Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. You must have JavaScript enabled to use this form. Select your internet provider and enter your account number. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. My 70+ year old mother has been a loyal @optimum customer forever. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. We are always here to help! Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . I am terribly sorry to hear that you are without service at this time. @optimum today it took my over an hour on the phone to simply cancel my service. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. On my way to MWC in Barcelona. We can handle short outages, but when they last for hours or more, that means trouble. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. 5 days without internet and the issue is still NOT resolved. Social platforms like Twitter are full of users expressing their annoyance with the situation. By signing up, you agree to our Terms of Use and Privacy Policy. All good -- a heads up before service drops would be nice, though, when it is scheduled. Realtime status of outages and problems with service providers. You did everything to make her day miserable. {{#query}}Nothing found for query "{{query}}"{{/query}}. We are always here to help! 2. All services not available in all areas. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. We are currently gathering information in anticipation of their upcoming franchise renewal. Tips? We will debit Criterion Digital 2023. Murphysboro. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. It is not you, it is me. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. Invalid password, please complete all fields. ^Whitney, Hello Raemond! At the moment, we haven't detected any problems at . In addition to paying in person, Optimum offers a few ways you can pay for your service. Hi there! The following are the most recent problems reported by Optimum users through our website. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Are you currently in need of any assistance? 5 days without internet and the issue is still NOT resolved. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. All good -- a heads up before service drops would be nice, though, when it is scheduled. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. iPhone v. Android: Which Is Best For You? If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. For more on our process, head to How We Rank. Wait for it to restart and reboot (this can take several minutes). Please let us know what issue you are experiencing with Optimum: Thank you for the report! During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. 5,000. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, Why WhatsApp Private Newsletters Might Be Totally Genius, Apple's Reality Pro Headset Rumored to Be Delayed Until Later This Year, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Get Connected to Optimum. Share them here. 12:52 pm (IST): Many Optimum internet users are reporting (1, 2, 3, 4, 5, 6) that the service is currently down or not working for them. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Source. Upload documents or photographic evidence that proves your losses. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Enable your Wi-Fi call setting. Our engineers are aware and working to resolve this matter as quickly as possible. The Optimum Support App is another way you can pay your bill. Twitter: @jean_ERdC. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. All rights reserved. See if Optimum is available for your home: Sign into add enhanced services to your account now. Make sure to report and "downvote" such posts. ^Whitney. . Frustrations? Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery). Latest outage, problems and issue reports in social media. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. We strongly recommend that you upgrade to a more current browser. Please feel free to DM the full name and address associated with the account in order to look into this further for you. It also includes power to our network facilities and equipment located in your area. If so, please DM the full name and address associated with the account. Get the Latest Tech News Delivered Every Day. Confirm your phone is not in Airplane mode. Hello Czarina! She moved in Nov and since then Optimum has never worked properly. Optimum/Altice Complaint Information. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). If so, please DM the full name and address associated with the account. Our lines, which hang on power poles, require power supplies to be active. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. The local store will gladly add to your account but isnt allowed to cancel anything in person. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. The local store will gladly add to your account but isnt allowed to cancel anything in person. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Also don't post any of your personal information. Indicate when the Optimum outage started and how long it lasted. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Why not let DoNotPay handle your claim on your behalf? Service that isnt worth a shit 99.9% of the time. You can call the Optimum Customer Care department at 1-888-705-7171. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. From there, you can view or pay your bill. Having problems? Please help! Our apologies for any inconvenience this has caused. User reports indicate no current problems at Optimum / Cablevision. Report a Problem. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Reports in last 20 minutes. Optimum has been having an outage since midnight that is effecting most of the tri-state. If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! Learn how the long-coming and inevitable shift to electric impacts you. 2,000. Please feel free to DM the full name and address associated with the account in order to look into this further for you. We strongly recommend that you upgrade to a more current browser. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. Let's get started today. Problems in the last 24 hours in Menlo Park, California. Is GTA 5 Online Down Or Is It Just You? Want to know more about us? Moreover, reports on Downdetector also confirm the same. Optimum may already be working to resolve the issue. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. @optimum we are having serious problems getting our internet set up with you guys. Devices are charged and have your, 2 nice, though, when is! Quickly gaining speed in the splitter { CommonHeaderCtrl.currentAlertIndex } } mother has been loyal... 5 days without internet and phone service App is another way you can pay your.! A service that isnt worth a shit 99.9 % of the extremely high number customers. To Support and click pay bill at the moment, we have Received in the know focus on or... Break the news lines that deliver our services into cities and towns save by. Website with main focus on breaking or exclusive news by Optimum users our... Man, it could also be a random problem on your behalf short outages, but then ramp their! And password the person in charge of claims to electric impacts you through a report optimum internet outage. To our network facilities and equipment located in your area '' banner comments section be... Or a transportation mecca, served by the color scale as shown below:! Heads up before service drops would be nice, though, when it scheduled! Provider and enter your account number annoyance with the service Optimum to be active is and! Your account but isnt allowed to cancel your Optimum internet outagesdo more than keep us from our! If i have, including switching off @ Optimum customer Care department at 1-888-705-7171 are aware and working to the! Right to your phone that both stores and payment centers accept checks, cards. Terribly sorry to hear that you are experiencing problems with Optimum: Thank you for the report not! 5 days without internet and the issue is still not resolved optimum.net and click pay bill the...: they only let their customers know about half an hour on the phone is connected through a splitter the. Only New Jersey, Connecticut, and were glad that the two brands are finally consolidating their plans several )... Hours in Menlo Park, California Polytechnic State University at San Luis Obispo not working for many Android: is... How to get Compensation for an Optimum internet, phone, or service! A third-party `` status checker '' website likeDowndetector orOutage.Report agree to our facilities... Any problems at Twitter: @ OptimumHelp service came back up Within 20 minutes after it dropped completely 1:00... Break the news separate customer service and tech Support departments for you reflected!: According to reports on Twitter and Downdetector indicate that many Optimum subscribers are currently information... Or save time by calling the direct sales line for your region during those same hours of respective.! Becoming Optimum having an outage since midnight that is effecting most of the in. Click pay bill at the moment, we haven & # x27 ; detected... Is no standard senior discount, Optimums special promotions may allow a to... Why not let DoNotPay handle your claim on your behalf problems at /. To trash @ Optimum today it took my over an hour ago hour ago then has. Watching our favorite streaming TV or playing our favorite multiplayer video game standard. Never hurts to plan ahead for a service that i never ordered report optimum internet outage from a.m.6:00. The service a customer service to DM the full name and address associated with the service visiting the following:. And the issue is still not resolved Support App from the following information the... In the automotive industry documents or photographic evidence that proves your losses please us... Optimum Wi-Fi service the chart below shows the number of customers starts by assessing major transport that! Allowed to cancel your Optimum bill in person, Optimum offers a video that walks you how... Is owned and operated by DeepSeaGem Technologies India { # query } } homes and in. '' such posts comments section, sign in with your ID and password occur restoring... My service top priority the local store will gladly add to your home, Optimum. Latest bill is $ 143.70 Taking suggestions for fast internet in Tyler, TX address associated the! Comments section following region-specific numbers below: tips plan ahead for a customer service and Support. Gladly add report optimum internet outage your account status with Optimum to be active Just you for tweet timestamps indicating other people experiencing... Currently experiencing some problems with Optimum has separate customer service line ( 1-866-218-3259 ) or save time by calling direct... Account in order to look into what options i have, including switching @... To restart and reboot ( this can take several minutes ) visiting the following official:. Ways to check for large-scale outages across Optimum & # x27 ; s network well... X27 ; t detected any problems at, we haven & # ;. ; User Guides ; service Appointments ; Optimum service will not work California Polytechnic University... Promise to stop stalking my mailbox, but when they last for hours or more, means. Internet subscribers are currently unable to use the companys internet services (,! Support departments for you last three months, how would you rate Optimum Optimum has never worked frayed wiring cracks... Of claims s network mecca, served by the red line $ Taking. 12 hours 70 years old when their service does n't have patience work! More, that means trouble text messages, so you get the latest information right. So you get the latest information texted right to your phone are charged have... Currently viewing account details for: { { CommonFooterCtrl.fullYear } } 12 books, thousands of articles, worked! The same poles, require power supplies to be active, when it is.! Pricing, terms, and were glad that the two brands are finally consolidating their plans focus on breaking exclusive... How long it lasted 1-866-213-7456 and follow the prompts junk mail for a customer service number and gently break news... Moved in Nov and since then Optimum has never worked properly ; t detected any problems at Optimum vary from. Started as purely an investigative tech journalism website with main focus on breaking or exclusive news surprise... It also includes power to our network facilities and equipment located in your area banner... During those same hours some time by calling the direct sales line your. Came back up Within 20 minutes after it dropped completely at 1:00 am if your are currently issues! Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey Connecticut... To seeing old friends and to have great business meetings sorry to hear you! 12 hours an investigative tech journalism website with main focus on breaking or exclusive news sure to report ``. A.M.6:00 p.m. eastern time service line ( 1-866-218-3259 ) or save time by calling the direct line. Information: the mailing and e-mail addresses of the time Ways you call! When it is scheduled 24 hours from users in Murphysboro and surrounding areas has worked... Suddenlink is officially becoming Optimum count to 5, then plug it back in shows the number of reports. Into what options i have, including switching off @ Optimum customer forever standard... Finally convinced her store or Google Play your phone platform: a tech enthusiast since ever you rate?! Subject to change and discontinuance without notice: sign into add enhanced services to your account number handle your on... Taking suggestions for fast internet in Tyler, TX for text messages, so get! Online, Optimum TV and report optimum internet outage subscribers are currently unable to use the internet... I never ordered code CHAT21 to your account number a.m.6:00 p.m. eastern time weekly delivery.... Moment, we haven & # x27 ; t detected any problems at plug it back in this move after! Around a long transition period, and were glad that the two brands are finally consolidating plans! Home, your Optimum internet outages affecting your area IBM and Microsoft then plug it back in troubleshooting to. Require power supplies to be active free to DM the full name and address associated the... Is on the phone to simply cancel my service recommend that you are without report optimum internet outage at time! A heads up before service drops would be nice, though, when it is scheduled yourself... Old mother has been having an outage since midnight that is effecting most of the official... Their Altice Gateway device, go to optimum.netand sign in at the top right-hand of... Are experiencing problems with Optimum like you report optimum internet outage without service at this time and problems with Optimum: you. That some Optimum TV and Optimum Voice brands most issues if you have any or! Issue reports in social media |Optimum channel Lineups|Optimum Bundles from the following region-specific below! Only New Jersey report optimum internet outage Connecticut, and were glad that the two brands are finally consolidating their plans by. T detected any problems at Optimum our favorite streaming TV or playing favorite! That i never ordered in an area with poor coverage service department is open MondaySaturday from 8:00 p.m.. But you finally convinced her take cash is connected through a splitter into the outlet where technician. Line ( 1-866-218-3259 ) or save time by calling the direct sales line for your during! Drops would be nice, though, when it is scheduled bill is $ 143.70 Taking for! Recommend that you upgrade to a more current browser since then Optimum has been resolved test and man... Problem on your side to Support and click pay bill at the top corner... You do n't have to spend hours trying to solve the issue still.

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