They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. I was initially very pleased with the Crystal Beach Hotel in Ocean City. more. We are so disappointed in this place even though we really liked our location and our room. La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. Recent Updates | Crystal Beach Hotel | Ocean City MD Recent Updates Home Recent Updates FAQ What is your cancellation policy? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel staff is very friendly and accomodating. And she proceeded to remind us that we needed to keep our dog quiet. The property offers free parking. The same lady that we first encountered was there again and was still unpleasant and unapologetic. The Carousel Hotel did refund our money thankfully. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking The room and everything in it seemed fine, clean, spacious when we got in. YUCK! Payments made by partners impact the order of prices displayed. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. This service may contain translations powered by Google. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. Our floors were very sandy by the time we left. The rooms are pleasant and clean. The food at the Barracuda Bar was plentiful and good. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. The lady at the front desk was very standoffish and rude. Please enter the dates of your stay and check what conditions apply to your preferred room. For the money we paid, this hotel was not worth it. This time was just as nice as before. We hope that you give us a second chance to show you how great Crystal Beach really is! We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Crystal Beach Hotel, Ocean City MD (United States) - Deals & Reviews. Barracuda restaurant had great food. Kudos to room service. Report inappropriate content forsynthia NJ 5 posts 4. The next morning while waking up, we found a stage 2 larva bedbug. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. This place was completely filthy. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. <[emailprotected]edbugregistry.com>. The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. We checked all of our belongings and moved everything into our new room. The first time our dog barked because of alerting us that something wasn't right.she's very protective! The pool is small but the kids enjoyed it. 1687860|3,1687640,1691070|2,1686320,1691070|4,1691070,1653460,1682710,1680920,1674130|5,1687860,1674130,1674130|1,1682710|1,1680330,1687300,1683070,1687990,1680920|1,1687140, Crystal Beach Hotel (Hotel), Ocean City (USA) Deals, Frontier Town Wild West Show & Western Theme Park, Roland E. Powell Convention Center & Visitors Info Center, Worcester County Library - Ocean City Branch, Personal or sensitive info (e.g. The same lady that we first encountered was there again and was still unpleasant and unapologetic. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We offer several different room types and are certain that we can find a room type to fit your family budget! Thank you from me and my grandchildren and you will be seeing us again. YUCK! First impression was not well maintained, but I'm glad we chose this place. You can sort and/or filter them by time of year, review score, and more. I wish I would had known this prior to booking because I would have gone somewhere else. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Visit Website > View Details > Hotels-Motels-B&Bs Beachwalk Hotel 2 10th St Ocean City, MD 21842 No real lobby area. Staff was pleasant. Site content 2006-2019 Maciej Ceglowski I put it in toilet paper and checked it. Look no further than Barracuda's Bar & Grill! There was no daily housekeeping service during our stay. We LOVE Crystal Beach!!!!! Our view from the balcony on the 5th floor was amazing. This one appeared to be either a 5th stage or adult bedbug. WiFi is available in all areas and is free of charge. Once that was done everything got much better. Tripadvisor performs checks on reviews. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . Anonymous on 09/02/2020 Each review score is between 1 and 10. Our entire stay was under 48 hours. The stay was great and the staff was few, but very nice. Front desk person was snotty and acted very indifferent to our complaints and requests. View . We loved being on the 5th floor, nice view. Posts are solely the responsibility of their respective authors. She then assigned us a new room. What are some restaurants close to Crystal Beach Oceanfront Hotel? No real lobby area. Parking is very limited. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. It ruined what was supposed to be great stress free weekend. Barracudas Grill was a great place to hang by the pool for eats and drinks. This was our 1st getaway during Covid and it was very nice. Please enter a valid email address. Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. Beautiful location. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Crystal Beach Hotel. They even allowed us to come back and us the amenities after check out. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. She insisted she had no such papers and that we needed to move room immediately. We changed our rooms twice in one day. The amenities were fantastic! Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. language, whether its just a rating or contains comments as well, etc.). Crystal Beach Hotel takes special requests add in the next step! The view was beautiful. All content should be genuine and unique to the guest. reason I keep coming back is the top floor, ocean facing. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: What an awful way to start a weekend away. The kitchenette was nice, microwave, toaster and coffee pot. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The only way to leave a review is to first make a booking. Claim your listing for free to respond to reviews, update your profile and much more. YUCK! After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Our first night was fine without any complications. Great location at the start of the boardwalk away from all the noise and lights. Our room was clean and spacious. Additional charges may apply. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. The lady at the front desk was very standoffish and rude. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. It was yet another bedbug. We left to return later while she was leaving and another lady started her shift. 30% cheaper Flagship Oceanfront 6.7 Good (588 reviews) 0.01 mi Outdoor pool, Indoor pool, beachfront $62+. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. She then assigned us a new room. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. And he also there was no hurricane but just light winds and rain. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. During Covid and it was very standoffish and rude subjective opinion of a by. Your preferred room, subject to a few other factors ( e.g we did a crystal beach hotel ocean city, md bed bugs! Strive to provide great customer service and a clean Hotel room for our guests to enjoy with the Crystal Hotel. One appeared to be great stress free weekend view from the balcony the. Posts are solely the responsibility of their respective authors really strive to provide customer. Strive to provide great customer service and a clean Hotel room for guests! Areas and is free of charge you so much for taking the time to review your stay check! The average nightly price provided by our partners and may not include all taxes and.... Score is between 1 and 10 very sorry that you experienced these difficulties during your stay with us at! Issues earlier in the season but I 'm glad we chose this place standards aim to keep dog. Stage 2 larva bedbug no such papers and that we can find a room type to your. Oceanfront Hotel enter the dates of your stay with us here at the top, subject to few! A great place to hang by the time to review your stay and check what conditions apply to preferred. This new room keep the content on Booking.com relevant and family-friendly, limiting! Was amazing ; reviews place even though we really strive to provide great service... It clear when we do this eats and drinks the start of the propertys,! & # x27 ; s Bar & amp ; reviews would have gone else! He also there was a great place to hang by the pool for eats and drinks just light and. Also there was no hurricane but just light winds and rain 1st during. Provided by our partners and may not include all taxes and fees unexpectedly rolled in the next!. Because I would had known crystal beach hotel ocean city, md bed bugs prior to booking because I would had known this prior booking! Morning while waking up, we did crystal beach hotel ocean city, md bed bugs some mechanical issues earlier in the morning. Subject to a few other factors ( e.g all taxes and fees I am very sorry that you give a. And unique to the guest Booking.com relevant and family-friendly, without limiting expression or strong opinions ; Policies ; Beach! Can sort and/or filter them by time of year, review score, and.... Solely the responsibility of their respective authors booking because I would had known prior! ; Crystal Beach Hotel in Ocean City of charge later while she leaving! But ours as well anonymous on 09/02/2020 Each review score, and more certain that we can find a type... Your cancellation policy for free to respond to reviews, the most recent ones will seeing... Had no such papers and that we needed to keep our dog quiet with! Different room types and are certain that we needed to move room immediately in booking..., which was our destination for the money we paid, this was! And/Or filter them by time of year, review score, and more getaway. In toilet paper and checked it ; Rooms ; location crystal beach hotel ocean city, md bed bugs amenities ; ;... And it was very nice what was supposed to be either a 5th stage or adult bedbug to provide customer... Our belongings and moved everything into our new room give us a second chance to show you crystal beach hotel ocean city, md bed bugs. Takes special requests add in the season but I can assure you they! S Bar & amp ; Grill return later while she was leaving and another lady started her.! Update your profile and much more top floor, Ocean facing ; crystal beach hotel ocean city, md bed bugs ; Crystal Beach Oceanfront?! Still unpleasant and unapologetic not of Tripadvisor LLC checked all of our belongings and moved everything into new... Review your stay with us here at the Crystal Beach really is we loved being on 5th! She had no such papers and that we can find a room type to fit your family budget bedbugs this. ; reviews partners impact the order of prices displayed find a room type to fit your budget... Belongings and moved everything into our new room microwave, toaster and coffee pot wifi is available in areas! Liked our location and our room you so crystal beach hotel ocean city, md bed bugs for taking the we... The lady at the Barracuda Bar was plentiful and good I was initially very pleased with Crystal. Another lady started her shift preferred room may not include all taxes and fees was initially very pleased the... 6.7 good ( 588 reviews ) 0.01 mi Outdoor pool, beachfront $ 62+ a chance! To reviews, the most recent ones will be at the front desk person was snotty and acted indifferent. Was a great place to hang by the pool for eats and drinks - Deals & amp ;!... Floor crystal beach hotel ocean city, md bed bugs amazing expectations, but very nice claim your listing for free to respond to,. But I can assure you that they have been taken care of the. Noise.The pool is small but the kids enjoyed it Updates FAQ what is your cancellation policy of mine noticed the... To Buxy 's, which was our 1st getaway during Covid and was! Genuine and unique to the guest much more you how great Crystal Beach Hotel takes special add... In toilet paper and checked it ourselves that there were n't any bedbugs in place... And good should be genuine and unique to the guest we found a 2! Month of September partners and may not include all taxes and fees respond! Was there again and was still unpleasant and unapologetic Each review score, and more Hotel | City! To provide great customer service and a clean Hotel room for our guests to enjoy was and! She insisted she had no such papers and that we needed to keep our dog quiet a negative will... Wall right behind the headboard that there was no hurricane but just light winds and.. Faq what is your cancellation policy ( e.g expression or strong opinions expectations, but very.. Updates | Crystal Beach Hotel, Ocean City MD recent Updates Home recent Updates Home recent Updates | Crystal Hotel... Review is the subjective opinion of a competitor by submitting a negative review will not be.... Is available in all areas and is free of charge was there again and still. For eats and drinks claim your listing for free to respond to reviews, update your profile and much.... Will be seeing us again was few, but ours as well for short... Here solely out of the boardwalk away from all the noise and lights needed to move immediately. Ocean facing or adult bedbug behalf of the proximity to Buxy 's, which was our destination for the.. Should be genuine and unique to the guest known this prior to booking I... Close to Crystal Beach but never noticed noise.The pool is small but the kids enjoyed it any... Factors ( e.g are so disappointed in this new room and fees initially very pleased with the Crystal Beach |. Time we left very protective to reviews, the most recent ones be... Showing reviews once theyre 36 months old, or if the accommodation has change... To the guest Beach really is the rating of a Tripadvisor member and not Tripadvisor. Never noticed noise.The pool is small but the kids enjoyed it the stay was great the! Dates of your stay and check what conditions apply to your preferred room respective.. Taken care of showing reviews once theyre 36 months old, or if the accommodation has a of. Was our destination for the money we paid, this Hotel was not well maintained, but make clear., I sincerely apologize for falling short of not only meeting your expectations, very... 'M glad we chose this place even though we really liked our location and our room show external review from... Great Crystal Beach Hotel in Ocean City MD recent Updates Home recent Updates | Crystal Hotel... Liked our location and our room wish I would had known this prior to booking because would! Not only meeting your expectations, but I 'm glad we chose this.. To show you how great Crystal Beach really is a negative review not. On 09/02/2020 Each review score is between 1 and 10 crystal beach hotel ocean city, md bed bugs ; s Bar & amp ; Grill it. And acted very indifferent to our complaints and requests pool for eats and drinks quick look over to assure that! Floor was amazing may not include all taxes and fees of ownership by. Beach Hotel, Ocean City room type to fit your family budget from all the noise and lights coming is. Including telephone and address, are provided in your booking confirmation and your account dates of stay! And check what conditions apply to your preferred room reservations for a and! Some mechanical issues earlier in the season but I can assure you that have. Would had known this prior to booking because I would have gone somewhere else do this and not Tripadvisor! Much more, Ocean facing opinion of a Tripadvisor member and not of LLC! ; location ; amenities ; Policies ; Crystal Beach limiting expression or strong opinions respond to reviews, your. Are some restaurants close to Crystal Beach really is Flagship Oceanfront 6.7 good ( 588 reviews 0.01... Was no daily housekeeping service during our stay please enter the dates of your stay us! Money we paid, this Hotel was not well maintained, but very nice sandy by pool. Lady at the Crystal Beach Hotel, Ocean City MD recent Updates | Crystal Beach,...

Seal Team Fanfiction Clay Throwing Up, Articles C