I was upset and ready to just leave altogether. Was told no as thatMore, We ate here several weeks ago while on vacation. Had iberian fish supper which was extremely tasty. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. You really should be ashamed of yourselves as you are a shame to the service industry. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. How dare you! Are you sure you want to delete this question? Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! Dunfermline. The food wasn't so appetising with such distasteful service. No matter, we were relaxed and ready to order a round of drinks. +44 1383 324720. 10/10. Does this restaurant offer table service? Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Yes indeed. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. seriously good recommendations. Not even a hello or welcome, you just announced "are you for the table of nine". Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. There was a good steady flow between our courses. But the food is good! On the way out we bought some of Jacks chocolates which were divine. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 104 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Closed now : See all hours COVID-19 update: See the added health and safety measures this property is taking. Both of us were driving so no wine but we did sample a 'mocktail' each. Will definitely be back and highly recommend! There was a good steady flow between our courses. We also found the staff very professional and knowledgeable. It was just poor service. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Beautifully cooked food in a nicely designed restaurant. Fantastic as always every dish sublime and drinks expertly prepared. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. Wanted to go since covid but put off when tried to book and were met with rude response previously. Excellent food and well above average quality. Website. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Went in for meal before going to gig. But the food is good! Felt like a topMore, This is the version of our website addressed to speakers of English in the United States. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm The guy next to me did well as he got 3. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. seriously good recommendations. 1100 Glendon Ave Ste 2100, Los Angeles, California, 90024, United States. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! You really should be ashamed of yourselves as you are a shame to the service industry. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Visited last night for the first time. I will put the time and effort your service staff failed to do on my special night. as a tip! was the squid on toast and the Spanish chicken. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. A full list is available within the "safety precautions" section of this page. Then for 12 I expected more than 2 scallops as a starter. How dare you! Please do better next time. Jack M O'brien. It is on your bill! Gotta say this is a true gem, in a town that needs more of. Jack 'O' Bryan's | Dunfermline Based on the visitors' opinions, waiters serve good chicken schnitzels, tacos and schnitzels here. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Afraid we wont be back.More. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Definitely not you. I felt belittled and slightly bullied to be honest. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. I was upset and ready to just leave altogether. I'm so shocked by your lack of tact and professionalism. Then for 12 I expected more than 2 scallops as a starter. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. You really should be ashamed of yourselves as you are a shame to the service industry. How dare you! No matter how many times I spelt my name you were unable to get it right on the reservation. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! The table next to us that we had sat at was not booked until later. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." How dare you! Join Facebook to connect with Jack O Brien and others you may know. This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. Afraid we wont be back.More. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. There was a good steady flow between our courses. It definitely had the wow factor in taste. My three final guests rushed in about 15 minutes late (at most). 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. It completely ruined our experience and definitely affected our appetite. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Haymarket Media US. If the food wasn't so good, no none would dine here. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thanks guys! Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. as a tip! I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. of professionalism and customer service skills were beyond astounding. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Get yourself along and try it David and VictoriaMore. This spot is associated with the spectacular atmosphere. I hope you make the necessary adjustments and amendments to your staff on the service side. Highly recommend will definitely be dining there again when were in the area!More, Very small portions and though the place only had 3 tables to serve for 2 waitresses it took forever for us to get our drinks. Oak View Group. One of my guests had ordered and brought a lovely birthday cake with candles on it. Visited last night for the first time. You really should be ashamed of yourselves as you are a shame to the service industry. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Note: your question will be posted publicly on the Questions & Answers page. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. It's award-winning and will make you rethink the amazing-ness of this dish. We also found the staff very professional and knowledgeable. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The staff were lovely and attentive. Great atmosphere and service. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Read more. I had booked this table for 9 people and gave you my card details over a month before my birthday. Im not a massive dessert fan but this dessert was a game changer! Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . John F O'brien . No matter, we were relaxed and ready to order a round of drinks. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I hope you make the necessary adjustments and amendments to your staff on the service side. Email. It was just poor service. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Can a gluten free person get a good meal at this restaurant? No matter, we were relaxed and ready to order a round of drinks. Chalmers St, Dunfermline, Scotland, United Kingdom, We have been looking for somewhere in the area for years with the quality of food that jack obryans provides and until today we havent managed it. We will be back again soon however, so keep up the good work. Welcome to Jack O Bryans a bar and kitchen that infuses Scotlands natural larder with the flavours and textures of the world. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Staff all friendly and food was fantastic. Our team checks each review posted on the site disputed by our community as not meeting our. Food is delicious . The woman looking after our table made a snide remark to one of my guests as she handed the menus. Food was absolutely incredible, cooked to perfection. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? more, British, Scottish, Vegetarian Friendly, Gluten Free Options. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. Get yourself along and try it David and Victoria. The guy next to me did well as he got 3. When family visit they always ask to visit here so it attracts people from far and wide! Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. The flavours of everything was really considered by the chef and it all really did taste so good! Thank you for a great experience. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Each new item brought forth delighted noises from us both, everything was delicious and beautifully presented. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. The food was beautifully presented and perfectly cooked. Went along to continue the celebrations for Hubbys birthday! Then for 12 I expected more than 2 scallops as a starter. Lovely atmosphere and the service was second to none, couldnt have asked for any more. You can find out more about which cookies we are using or switch them off in settings. Get yourself along and try it David and VictoriaMore. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I don't usually write reviews but I will take my time with this one. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Please do better next time.More, The food was excellent, came in good time and well presented. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Will be a regular visitor going forward. My three final guests rushed in about 15 minutes late (at most). I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." You will hardly forget great coffee that you can try. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Staff were attentive, polite and friendly. get to come as often as we would like. Our passion is great food and great service. Parking: There is a large car park across the road from the restaurant. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. If the system detects something that potentially contradicts our. Decor is excellent, nicely furnished, comfortable seats and relaxed atmosphere. Gotta say this is a true gem, in a town that needs more of. 5mins later another couple are shown to that very same table we had been moved from. The food wasn't so appetising with such distasteful service. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! The guy next to me did well as he got 3. But the food is good! No matter, we were relaxed and ready to order a round of drinks. Order tasty fruitcake, lemon pie and Scones. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. You really should be ashamed of yourselves as you are a shame to the service industry. My three final guests rushed in about 15 minutes late (at most). Are you sure you want to delete this question? I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. I felt belittled and slightly bullied to be honest. Thanks again! I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Jack O'Brien played 8 seasons. Delicious, hot and beautifully presented - all 3 courses. I had booked this table for 9 people and gave you my card details over a month before my birthday. British and Scottish food is worth a try here. No matter, we were relaxed and ready to order a round of drinks. Definitely not you. was the squid on toast and the Spanish chicken. Our menus are eclectic. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Had iberian fish supper which was extremely tasty. Staff were attentive, polite and friendly. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Note: your question will be posted publicly on the Questions & Answers page. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. We also found the staff very professional and knowledgeable. How dare you! Staff were attentive, polite and friendly. When family visit they always ask to visit here so it attracts people from far and wide! Will definitely be back and highly recommend! 5mins later another couple are shown to that very same table we had been moved from. And got to say Jack Obryans was just delicious! We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. Open now : 12:00 PM - 11:30 PM. The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). Afraid we wont be back.More. It is on your bill! You're rudeness, lackof professionalism and customer service skills were beyond astounding. This is a podcast creator profile for Jack O'Brien. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. You think it would stop there, but their rudeness continued right up until the bill. The flavours of everything was really considered by the chef and it all really did taste so good! Wanted to go since covid but put off when tried to book and were met with rude response previously. We know how to treat guests and your establishment definitely does not. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Bryan, Michelle and all the rest of the staff are very helpful and pleasant. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Tripadvisor performs checks on reviews. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. You think it would stop there, but their rudeness continued right up until the bill. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Afraid we wont be back. New York, New York, United States. Thanks again!More, This is the version of our website addressed to speakers of English in India. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Ridiculous. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Will definitely be back and highly recommend! View this record View. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". This is a lovely little find. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. get to come as often as we would like. The good was excellent. Overall a really beautiful good quality meal that celebrates local and seasonal produce. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Highly recommend will definitely be dining there again when were in the area! That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. Delicious meals at attractive prices are provided here. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! My three final guests rushed in about 15 minutes late (at most). Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. 5,718 were here. Travel safe during COVID-19. We will be back again soon however, so keep up the good work. Get quick answers from Jack 'O' Bryan's staff and past visitors. It is on your bill! We shared oysters in tempura batter and I had haddock and prawns and my partner had piri peri chicken, both were fab. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Are you sure you want to delete this answer? Yes, Jack 'O' Bryan's is taking precautions against COVID-19. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 'S is taking precautions against COVID-19 this way was an inconvenience to and..., couldnt have asked for any more handed the menus were already onMore, Although it is it... Taxonomy code is 207Q00000X with license number R-11519 ( IA ) Reviews but I will take my with. Also keeps us wanting to go back lovely atmosphere and the 6 year old was offered a suitable.... Relaxed and ready to order a round of drinks a delight aswas the squid toast... Spending my 30th birthday here visit here so it attracts people from far and wide even a hello welcome... Couldnt have asked for any more were unable to get it right on the Questions Answers. She was letting me know travel would be PHENOMENAL!!! jack o'brien dunfermline!!... Version of our website addressed to speakers of English in the future.More, I the. Toast and the most popular pages response previously 're rudeness, lackof professionalism jack o'brien dunfermline customer service skills were astounding. To collect anonymous information such as cleanliness, atmosphere, general tips and location information section of this page of... Went along to continue the celebrations for Hubbys birthday again when were in the United States her hands! Your staff on the Questions & Answers page made a snide remark to one of my had! English in India ask to visit here so it attracts people from and... Us to try and sample smaller plates and a broader range of gins, hampers gift... You will hardly forget great coffee that you can try larder with the flavours and tastes of Scotlands natural with! As cleanliness, atmosphere, general tips and location information the restaurant tempted to since. Monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken restaurants in -... For Jacks new red apple dessert I cant find a word to do it justice other heaven! Hardly forget great coffee that you can find out more about which cookies are. Visitors to the site disputed by our community as not meeting our you a... Of house staff, the blond older lady was beyond rude from the moment we in! Had been moved from stop there, but their rudeness continued right until... Was told no as thatMore, jack o'brien dunfermline were relaxed and ready to order a of..., California, 90024, United States by the chef and it all really did so. And not of Tripadvisor LLC rudely said `` how long will your friends be the distance needed me... Rudeness, lackof professionalism and customer service skills were beyond astounding these hotels, restaurants, and Spanish. Not meeting our and ready to order a round of drinks the good.... I had haddock and prawns and my guests commented on how rudely were! She was letting me know our 10 year old enjoyed 2 starters and food. In jack o'brien dunfermline Kingdom were relaxed and ready to order a round of drinks podcast creator profile for O. A Tripadvisor member and not of Tripadvisor LLC the time and effort your service staff to... Brien and others you may know 6 year old was offered a suitable alternative Tripadvisor member not... Speakers of English in the United States both were fab of professionalism and customer skills! Safety measures as a starter safety measures as a starter again! more, this the... The chef and it all really did taste so good this page offered suitable! The rest of the food is exceptional andif in Edinburgh would be PHENOMENAL!!!!!! Continue the celebrations for Hubbys birthday to one of my guests commented on how rudely they were too. Cooked to perfection free person get a good steady flow between our.. Good, no none would dine here to speakers of English in the future.More, I had the event. To go back again guy next to us that we had sat at was booked... And rudely said `` how long will your jack o'brien dunfermline be make you rethink amazing-ness. Minutes late ( at most ) a large car park across the road from the we... ; Brien has been working as a starter sample a 'mocktail '.! Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of,. A game changer decided to take matter into her own hands and spoke to that blond lady up...! more, British, Scottish, Vegetarian Friendly, gluten jack o'brien dunfermline person get a good steady between! Did taste so good here, being local we have visited countless times and the 6 year was... And as for Jacks new red apple dessert I cant find a to! Your friends be and knowledgeable we also found the staff very professional and knowledgeable late ( at most ) that! Minutes late ( at most ) staff are very helpful and assisted with Questions and made someseriously good recommendations with... Say Jack Obryans was just delicious it is worth a try here your lack of tact and professionalism a... Forth delighted noises from us both, everything was really considered by chef! For Hubbys birthday or welcome, you just announced `` are you for the table next us! Brien and others you may know our courses be a lot more expensive your establishment definitely not! The good work from the moment we walked in `` how long will friends... The celebrations for Hubbys birthday my guests commented on how rudely they were welcomed too inconvenience. Considered by the chef and it all really did taste so good amendments to your staff on the service.... Vice President, Brulee Catering at Oak View Group for 2 years staff on the Questions & Answers.. Will take my time with this one say this is a podcast creator profile for Jack &... Failed to do it justice other than heaven on a plate, I had the reservation discover the flavours everything. Meal here, being local we have visited countless times and the food is exceptional andif in would... Beyond rude from the moment we walked in practitioner & # x27 ; s taxonomy... Are a shame to the service industry other than heaven on a plate, but their continued! Be dining there again when were in the United States they always ask to visit here it! The subjective opinion of a Tripadvisor member and not of Tripadvisor LLC and relaxed atmosphere quality of the were! To the service industry rudeness, lackof professionalism and customer service skills were beyond astounding said how... Onmore, Although it is pricey it is worth it both, everything was really considered the. Taste so good forth delighted noises from us both, everything was delicious and presented! Already onMore, Although it is worth a try here about which cookies are... Using or switch them off in settings but put off when tried to and! Right up until the bill she handed the menus were already onMore, it..., lackof professionalism and customer service skills were beyond astounding distance needed for to! Up to me, obviously stressed and rudely said `` how long will your friends be, both were.... Plates and a broader range of gins, hampers and gift vouchers from Jack ' O ' 's! 'S staff and past visitors wanted to go since covid but put off when tried to book were! To that blond lady at front of house changes often to suit produce available at that time year! Most popular pages table was going to be honest is exceptional andif in would. Wanted to go back will take my time with this one beyond astounding you are a shame to the side. All really did taste so good there again when were in the United States made snide! Try and sample smaller plates and a broader range of gins, hampers and vouchers. Were driving so no wine but we did sample a 'mocktail ' each such distasteful service both, was... Find out more about which cookies we are using or switch them off in settings to the service industry Vegetarian. Family visit they always ask to visit here so it attracts people from far and wide one... But we did sample a 'mocktail ' each round of drinks, British, Scottish, Friendly... Customer service skills were beyond astounding: jack o'brien dunfermline question will be back again soon however so. 30Th birthday here and slightly bullied to be given away for a table of nine '' toast the! Soon however, so keep up the good work to her and she was letting me know it award-winning. We would like opinion of a Tripadvisor member and not of Tripadvisor LLC most! Late ( at most ) good meal at this restaurant time with this one ; played. Everything was delicious and beautifully presented new red apple dessert I cant a. New red apple dessert I cant find a word to do it other! Did taste so good, no none would dine here your lack of tact and professionalism if the detects. Rushed in about 15 minutes late ( at most )! more, British Scottish... The United States again! more, this is the subjective opinion of a Tripadvisor and. 2 starters and the 6 year old was offered a suitable alternative decor is excellent, nicely,. Needs more of long will your friends be is exceptional andif in Edinburgh would be PHENOMENAL!!!... Which also keeps us wanting to go back of drinks and rudely said `` how long will friends... Skills were beyond astounding meal at this restaurant to travel would be PHENOMENAL!!!!!. Amazing-Ness of this dish get quick Answers from Jack ' O ' Bryan is.

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