Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. It's the real deal Buying tickets on StubHub guarantees you a. Yes No. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. You might have to create an account. In most cases, tickets arent issued until 24 hours before the event. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. After the switch, you will enter the email address you use to access the community in order to reset your password. [deleted] 4 yr. ago On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If you have the PDF file, you can relist them and upload the tickets. I check the L.A. Superior court site daily and the ticket is still not in the system. Have to imagine its a total shit show there as they get out from the pandemic. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! You will enter your community username and new password and done! What are "Email Delivery" and "Instant Download" tickets? @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Customer service all the way to your seat, 2000-2022 StubHub. We are changing the way you register and sign-in to the StubHub Community. I linked my Cardinals ticket account and MLB account in the past. Help us improve this article with your feedback. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. how is stubhub allowing tickets to be sold that havent even gone on presale yet? Press question mark to learn the rest of the keyboard shortcuts. I bought tickets to tonight's MLB All Star game a few days ago. Print. We are changing the way you register and sign-in to the StubHub Community. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. List the details of the ticket. If you buy you are covered by Stubhub fan promise. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Select the game to which you want to buy tickets. After the switch, you will enter the email address you use to access the community in order to reset your password. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Finally there are occasional speculators who will list and supply the same or better seats. Press J to jump to the feed. This is done to prevent potential fraud or security issues. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Their customer service number is 866-788-2482. selling tickets that arent available yet. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. No matter how you get them, we'll email you when they're ready. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Customer service all the way to your seat, 2000-2022 StubHub. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But it isn't always that easy. Which unfortunately means replacements are sometimes not possible. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In most cases, tickets aren't issued until 24 hours before the event. good luck, access downloaded the code but it was not accepted at the gate. All Rights Reserved. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. On stub hub, I got screwed. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Is this normal? In most cases, tickets arent issued until 24 hours before the event. Prices are set by sellers and may be above face value. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. You'll pick up your tickets on event day. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Some teams, venues, or artists put delivery delays. I found two separate listings for tickets in the same section and row. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Danielle is the author of this solution article. Did you just list the tickets? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. they have until November 3rd to deliver, and the show is on the 4th. Why does it out that date if closer to 24 hours? Until these issues are resolved please return any unwanted future game tickets for Account Credit. Did you find it helpful? Sometimes season ticket holders for the venue have access. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Sellers also receive some benefits from this FanProtect Guarantee. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. doesn't leave me any wiggle room I'm not sure what I need to do if I can't pay it by the court date. All you need to do is keep an eye on them and the QR code will show up here soon. Do I need to verify my email address to access tickets? Then go to team "Colorado Rockies" and your tickets should be in there. Sorry we couldn't be helpful. We are changing the way you register and sign-in to the StubHub Community. We are changing the way you register and sign-in to the StubHub Community. If so, wait a few minutes. You will enter your community username and new password and done! Sometimes season ticket holders for the venue have access. I have the same issuesee photo. You will enter your community username and new password and done! I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. all star game disaster averted. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Customer service all the way to your seat, 2000-2022 StubHub. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I never received an email. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Hey @Ckwade123. Probably way understaffed at the moment. I linked my Astros ticket account and MLB account in the past. Download the MLB Ballpark app. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. No. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Hey this was just happening to me as well. If you buy you are covered by Stubhub fan promise. Create an account to follow your favorite communities and start taking part in conversations. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Like eBay, StubHub ignores design in favor of data. Select the date of the event and the type of ticket you're selling. In the form of a scam, a seller will set a competitive ticket price. Select your seats Provide account and payment information Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Press question mark to learn the rest of the keyboard shortcuts. Anyone know what to do? Do I need to print these tickets? I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Thanks. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. If I purchase both sets, will the seats be together? But, no need to worry on that actually as you do have the tickets! @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! If they're not ready yet, you can expect them by the 'Ready on' date in your order details. on tickets issued to original buyers. If you have replacement tickets to offer, list the ones you have. Find or create the event you selling the tickets for. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. We are changing the way you register and sign-in to the StubHub Community. Stubhub doesn't guarantee anything. Yes A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Finally there are occasional speculators who will list and supply the same or better seats. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Sorry we couldn't be helpful. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Yes Tickets for these new dates will go on sale March 3 at 10 am local time . In order to sell tickets on StubHub, you need to: Create a StubHub account. Are you within 48 hrs of the event? . Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. We'll pay you through your payment method if your tickets sell. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hey jbsmith! No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Reddit and its partners use cookies and similar technologies to provide you with a better experience. So sorry to hear about the tickets and the event being sold out! You will enter your community username and new password and done! That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. 48 hours before the event. A place to discuss and share all matters concerning singer, Lana Del Rey. 1. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Please try again." Did you find it helpful? Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". How do I determine the seat numbers for a ticket listing? They should appear on the site soon. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? All Rights Reserved. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. You will enter your community username and new password and done! All Rights Reserved. About 3 business days before the event. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). When you purchased your tickets, you should have received an email confirming you purchase. . All Rights Reserved. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Use of this website signifies your agreement to our. Danielle is the author of this solution article. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. What happens if events are postponed or rescheduled? Event is September 26. Not getting your tickets until the day of the event has become more common with venues. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Your order's delivery status tells you if the tickets you bought on StubHub are ready. How you get your tickets depends on the kind you bought. After the switch, you will enter the email address you use to access the community in order to reset your password. Aimee Campbell, StubHub's global head of public affairs,. Thanks! Help us improve this article with your feedback. Id guess brokers who have confidence theyll get tickets. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Create an account to follow your favorite communities and start taking part in conversations. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Please try again." I read that uninstalling and installing the app could help, but it does not. If not, tap on the team name filter to change. Don't show them on your phone. Yes When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. No. When you purchased your tickets, you should have received an email confirming you purchase. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more.

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