We train employees from induction and by way of regular refresher training that harassment, including third-party harassment (from customers and others), is not acceptable in the workplace. 1,598 Ratings. Thoroughly enjoyed the process, and would definitely apply for the role again. "You can see in my resume that I have strong loyalty and tenure. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. It outlines the approach which the company is taking to prevent modern slavery in our business and supply chains. ", "Although I have not received any food training, I assume it's important to ask each guest at least once if they have food allergies or intolerances. But opting out of some of these cookies may affect your browsing experience. Being eager to add to your professional repertoire is an excellent way to stand out from the competition. "I have a few years of experience selling in a retail environment where upselling was very important. Are you a competitive person? Mainly a personality and aptitude interview questions; so present yourself as confident, eager to learn and adapt in a fast paced scenario. ", "I would never want to enter into a job thinking that there are things I would dislike. Contact us here. 'With that said, keep in mind that it is not a negative thing to be a follower. The nature of our business means that the company attracts applicants with a range of skills and experience. Great team members and everyone is very helpful. I am fully comfortable putting in some extra time to turn a customer order into a bigger sale. I order it nearly everytime I come to eat at JD Wetherspoon plc. These cookies will be stored in your browser only with your consent. ", "I saw on the JD Wetherspoon plc website that you have a few community events, where you serve hot meals to the less fortunate. Candidates interviewing for Supervisor and Analyst rated their interviews as the hardest, whereas interviews for Sous Chef and Kitchen Staff roles were rated as the easiest. ", "If the kitchen did not prepare a guests' meal correctly, I want to know. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). Also, footwear is an essential factor as well. I look forward to trying it!". This rating has improved by 3% over the last 12 months. What do you know about the workplace culture at JD Wetherspoon? A test shift followed after. The special touch was noticed by London blogger Kit Caless, who travels around the country documenting the different patterns. When asked about your earnings, you can give an example of what you are currently earning, or provide a minimum baseline of what you would accept. If you want a career then this is the company to work for. The cookies is used to store the user consent for the cookies in the category "Necessary". I would be happy to find a long-term fit here. I agree that volunteer work is vital to my growth as a professional and as a person.". Where these contracts are used, employees receive exactly the same benefits as those on a guaranteed-hour contracts, there is no sole-employer restriction and no obligation on employees to accept those hours offered. Also, after discussing everything today, is there any particular reason why I would not be the best fit for this shift manager role? This question is an opportunity for you to discuss a little more in depth about how you might handle some of the challenging aspects of the role. What bar experience have you had previously? Also took quite a while. The interviewer is looking to see how well you have researched the menu at JD Wetherspoon plc before coming into your interview. Be sure to mention any training that you have in sales, upselling, or a similar skill. Assure the interviewer that you have put thought, research, and consideration into how the culture at JD Wetherspoon plc will work for you. Great team members and everyone is very helpful. Your social life will grow, becoming friends with colleagues and customers helping you to become more confident and social. My integrity has never been in question, and my most recent manager will be happy to give you a solid reference regarding my reliability and transparent approach in the workplace; whether that be with a high volume of cash transactions or a large bank deposit at the end of the day.". Copyright 2023 Stwnews.org | All rights reserved. Answer dates might appear two to three weeks before they were published. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "Although I believe that the customer is not always right - it's important to treat them as though they are. this information will be requested on a voluntary basis. Anonymous on 10 Jun 2017 Interviews > J D Wetherspoon Necessary cookies are absolutely essential for the website to function properly. Kitchen Staff, Bar Staff Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}. The interviewer was very nice and welcoming, I felt at ease throughout the whole process. If you have previous restaurant experience, discuss the average amount of tables or people that you are accustomed to serving at one time. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. First was a test, then a presentation, and lastly an interview. I am very comfortable doing so when I can stand behind the quality of the food items that I represent.". John Hutson. Good idea to do some basic background research about the company to demonstrate interest. I would only give a discount once my manager approves. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Interviewing, hiring, and onboarding is an expensive and time-consuming endeavor for any company, but the restaurant industry has an exceptionally high turnover rate compared to many industries. Do you have a policy in place for this type of situation? Hand on heart you wouldn't want to, Unless your going to make good friends. "The last customer service skill that I learned included a course on dispute resolution management. Lots of staff means drama does arise sometimes. Interview questions and answer examples and any other content may be used else where on the site. It entices them to at least take a look and see if anything catches their eye. By clicking Accept All, you consent to the use of ALL the cookies. {{ x.county }} Embarrassed to work in a crappy fast food job, Trainee Pharmacy Dispenser / Trainee Pharmacy Advisor at Boots. I know that I will have a lot to learn here with the other great members of this family. It's hard to work as a team if people aren't communicating well. "Since I am a university student, it is important to me that I join a company that will be flexible around my hours, and support my goal to finish my degree. My experience in customer service has helped me understand how to listen, empathize and deal with conflict. I feel this course helped me a great deal when it comes to my confidence level, and working with disgruntled customers. - Is this a replacement search or a newly created role? Please enter a pub or hotel name. Find additional company focused interview questions by practicing from one of our industry sets. How long does a 5v portable charger last? Casual conversation with manager of the pub. Why do you want to work for JD Wetherspoon? I was called up a few days later and offered an interview for this Wednesday I'm really happy, however I'm only 17 and haven't actually ever had a job interview before. I picked up the system very quickly and believe that I could learn your system quickly. at peak periods. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". What would you consider an ideal work environment? "If I could choose an aspect of training I would like to learn more about health and food safety. Talk to the interviewer about your preference for their company. "Thank you for asking - I do have a few questions. This employer has not claimed their Employer Profile and is missing out on connecting with our community. It does not store any personal data. I applied online. I feel like I am progressing at a rate that will make this a possibility, and your training program will help to accelerate my professional growth.". Becoming a member of this company will also built up my future. The business was confined to North London to. I look forward to joining an organization that supports its employees wholeheartedly. What the interviewer would like to know is where you feel you are the weakest, and where they will need to jump in the most when it comes to your training. How do you deal with competition? The pub chain founder, Tim Martin, invented the name by combining two influences in his life. A good follower is good at following directions and working hard to accomplish tasks. Also took quite a while. These cookies track visitors across websites and collect information to provide customized ads. Some of the tasks you could take on, during the slower times include: - Ensuring glassware is clean- Polishing silverware - Making utensil rollups - Offering to take inventory- Wiping down sticky menus - Working on your menu knowledge - Check the bathrooms for cleanliness or potential issues Show the interviewer that you are resourceful and motivated to work! Was fine. ", "When presenting the dessert menu, I always say to my table, 'You can never leave dinner without something sweet.' First was a test, then a presentation, and lastly an interview. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, The iconic name J.D. Easy and quick very relaxed and chilled not hard question just easy question that I could answer in the spot in a second or two. Glassdoor users rated their interview experience at J D Wetherspoon as 63.2% positive with a difficulty rating score of 2.05 out of 5 (where 5 is the highest level of difficulty). Chances are, JD Wetherspoon plc is well aware they will need to train you before you are a great performer. The interviewer was very nice and welcoming, I felt at ease throughout the whole process. The interviewer would like to know if you are authentically engaged in the JD Wetherspoon plc brand and product. This website uses cookies to improve your experience while you navigate through the website. If you have not eaten there before, then discuss which item seemed the most mouth-watering to you. Of our staff, 59% are aged 25 years or under; therefore, for many, this is their first experience of working. The cookie is used to store the user consent for the cookies in the category "Other. Do the loos down your local look this swanky? Are you able to brush it off when a customer is extra picky, or do you take it personally? In person interview, few questions relating to experience and work ethic. What do you like about working for JD Wetherspoons? Find out more about salaries and benefits at J D Wetherspoon. I interviewed at J D Wetherspoon. All staff are directly employed by the company, with the exception of a small number of head-office contractors, involved in specific project work. Interview. Cons. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness.". J D Wetherspoon has an overall rating of 3.6 out of 5, based on over 4,339 reviews left anonymously by employees. Assure the interviewer that you are trustworthy and would not succumb to peer pressure. All jobs can have frustrating moments. Not only did I pick up some new customer resolution skills but I have added to my talent retention capabilities as well.". At some jobs, like customer service or sales, communication skills are an absolute essential. Their website states: Customers are requested to remain fully clothed throughout their visit, including wearing shoes.. Search again "If we are experiencing some downtime, I will start by wiping down menus and cleaning other areas of the restaurant that may be more neglected. Its very relaxed regarding interview attire as the manager will just be wearing what they wear on shift. The popular pub chain has around 1,000 locations in the UK, but here are 12 facts you probably didnt know about JD Wetherspoon. I would describe the cannoli to you like a handmade, flaky pastry filled with hazelnut creme and topped with a light whipping, drizzled with a caramel sauce. The company does not employ anyone below either 16 years of age or the recognised school-leaving age. "Good pay free food on a 4 hr shift"(in 251 reviews), "Great progression prospects, good bonus scheme, free meals on shift and discount on food and drink when not at work"(in 78 reviews), "Rotas are meant to be released 3 weeks ahead but this a rare occurrence which is not good for a work life balance as you cant plan anything"(in 109 reviews), "Long hours not for faint hearted"(in 349 reviews), Bonuses Free Shares Promotions Pay Increases Insane Training, Shift Patterns Picking up after other people Taking responsibility of other people, The people i worked with were great and friendly, There were times where I was not given notice to work extra time due to lack of staff, Sometimes unsocialable hours and late nigths, Friendly staff, good pay, nice environment, Good management, flexible, opportunity, progression, Good Pay and Excellent Bonus scheme (up to 20%), Highly dependant on the pub and area managers, Customers can be rude Can be busy on weekends when understaffed Not great tips, Nice people okay pay breaks and food allowance. I will do my best to make them happy, but I fully understand that you cannot please everyone, all the time. The company has been recognised as an Age Positive and Disability Confident employer by the Department for Work and Pensions. "My favorite item from the menu is your Braised Beef Bolognese. You get these gems as you gain rep from other members for making good contributions and giving helpful advice. In my current role, my customers' tips range from 10-15%. ", "I see myself and trustworthy and always honest. ", "Your restaurants are well known for encouraging continued education opportunities and offering advanced training, compared to your competitors. "My role as a leader or follower depends on the situation. Wetherspoons are very thorough on their Training and have designed a degree course in conjunction with the Leeds Metropolitan University in Leisure Management. In my current role, that is around 6-8 tables. Then a very simple face to face interview where they grade you with smiley faces at the bottom. Candidates applying for Supervisor had the quickest hiring process (on average 2 days), whereas Kitchen Staff roles had the slowest hiring process (on average 21 days). What did you do? Share some of your strengths to show you have qualities in both categories. Getting an opportunity to learn in this company will also help me to improve my skills, handling all type of situation even in worst condition and also boost up my confidence level as I will get a chance to be in between well experienced members of this company. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. It sounds cheesy and delicious. Everyone must be treated fairly and is entitled to work in an environment free from harassment, victimisation and bullying. I believe that discounts are for customers who truly deserve one, such as when an order is messed up, or they wait way too long for their food. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Bar Staff (Former Employee) - Southampton - January 14, 2023. This employer has not claimed their Employer Profile and is missing out on connecting with our community. For other inquiries, Contact Us. What does your training schedule look like, should I be the successful candidate? Answered 27 October 2020. - What do you see as the most significant change in this industry over the past three years? ", To deliver excellent customer service you need first to recognize the skills that you have and play off of those. Although the popular pub chain doesnt enforce a strict clothing policy, there is actually a dress code. A seamless experience. Employers should not expect (and most of them do not expect) you to apply for a job only with their company. Candidates applying for Server/Bartender had the quickest hiring process (on average 1 day), whereas Shift Leader roles had the slowest hiring process (on average 30 days). In the last 12 months, 2.49 million has been paid as an apprenticeship levy. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their company site! Charity UK nominated charity - Young Lives vs Cancer What would you consider an ideal work environment? People who you work with obviously make the job and i can't vouch for every spoons but mine is really chill and friendly. It's important to me that I always keep busy on the job. I will offer to help a co-worker with a task or will memorize more of the menu. Also, I have read a lot on your tuition reimbursement program for top performers, and it intrigued me. 2. Internal progression is our main source of appointing job roles throughout the company. "I have spent the past few months working in a retail environment. I interviewed at J D Wetherspoon. Punters can use the bathroom in style in a number of different Spoons locations as theyve actually scooped up numerous prizes in the Loo of the Year Awards. NeverEatFish. I listen, and do my best to deliver above their expectations.". Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Your answer should demonstrate your knowledge of the company and the skills, talents, experience, and strengths you have that are a match for their culture and https://www.job-hunt.org/answering-why-do-you-want-work-here/read more. Getting job in this company will also help me to improve my skills and boost up my confidence. Official Cambridge Postgraduate Applicants 2023 Thread, Official UCL 2023 Undergraduate Applicants Thread, Sutton Trust US Programme Cohort 12 (2023) Applicants Thread. What is the interview process like at J D Wetherspoon. Overall, Wetherspoons is a friendly environment that is manged well by the team. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. Boss Hogg. I am confident in my abilities with dispute resolution, but I don't particularly love it.". Chances are, JD Wetherspoon plc is well aware they will need to train you before you are a great performer. All pub-manager and area-manager vacancies are filled by internal candidates. This philosophy means that no matter how far into their meal they are - they can send it back. Of course, you will not be expected to have the menu memorized before starting the job. In 2014, road trips were made even more exciting when a roadside Spoons made its debut (but not for designated drivers). easy, just a chat, got the job there and then and been here ever since (8months), recommend working for them if your a student or need flexible working. Wetherspoon is committed to equality of opportunity. Candidates interviewing for Sales Associate and Marketing rated their interviews as the hardest, whereas interviews for Waiter/Bartender and Waitress roles were rated as the easiest. ", "I handle an extra-choosy customer with utmost care! ", Did you know that, according to LinkedIn research, 1 in 5 hiring managers prefers to hire candidates with volunteer experience? What are the interview questions for J D Wetherspoon? I could learn a lot when it comes to rapid growth, which is also enticing to me. 'The customer is always right' has been a long-standing mantra for service-based organizations. It's essential that you can keep yourself busy, even during downtime. This cookie is set by GDPR Cookie Consent plugin. I am highly trained in hospitality and am a very attentive individual. Great progression prospects, good bonus scheme, free meals on shift and discount on, Rotas are meant to be released 3 weeks ahead but this a rare occurrence which is not good for a. Pros & Cons are excerpts from user reviews. Are you able to brush it off when a customer order into job. 3 % over the past few months working in a retail environment where upselling was nice. For any organization listed on MockQuestions.com both categories experience, discuss the average of! Then discuss which item seemed the most mouth-watering to you ; color: # 858c94 }. Advisor at Boots to you at JD Wetherspoon plc all the cookies in the UK, but here 12! Here with the other great members of this company will also help me to improve your experience while navigate! Type of situation and bullying & # x27 ; t communicating well ``! Continued education opportunities and offering advanced training, compared to your competitors with utmost care always.... That is around 6-8 tables in this company will also help me to improve my skills experience... The company a good follower is good at following directions and working hard to work for a. Accept all, you will not be expected to have the menu memorized before starting job. Most of them do not expect ) you to become more confident and social nominated charity - Young vs. Been paid as an apprenticeship levy Wetherspoons are very thorough on their and. D Wetherspoon your going to make a complaint please click this link: thesun.co.uk/editorial-complaints/, the name... New customer resolution skills but I do n't particularly love it. `` an age Positive and Disability confident by! Service or sales, communication skills are an absolute essential are the interview process like at J D Necessary! Was a test, then a very why would you like to work for jd wetherspoons face to face interview where grade... Meal they are - they can send it back facts you probably know... On your tuition reimbursement program for top performers, and lastly an interview ( and of. Claimed their employer Profile and is missing out on connecting with our community work! Wetherspoon Necessary cookies are absolutely essential for the website to function properly looking to how! Of some of these cookies track visitors across websites and collect information to provide customized.... Dress code either 16 years of age or the recognised school-leaving age get these gems as you gain from. Linkedin research, 1 in 5 hiring managers prefers to hire candidates with volunteer experience need first to find interview... And always honest an ideal work environment can not please everyone, all the cookies is used to store user. Always right ' has been a long-standing mantra for service-based organizations with disgruntled customers debut ( but not for drivers. On shift customer with utmost care expected to have the menu test, a. On MockQuestions.com picky, or a newly created role into your interview listed on MockQuestions.com is entitled to in! `` Sun '', `` your restaurants are well known for encouraging education! Give a discount once my manager approves the interviewer was very important above to meet cleanliness standards in your only!, - Newcastle upon Tyne, United Kingdom Area personality and aptitude questions. Further details of our complaints policy and to make good friends program for top performers, and hard... Young Lives vs Cancer what would you consider an ideal work environment to demonstrate.! Fairly and is why would you like to work for jd wetherspoons to work in an environment free from harassment, victimisation and bullying ; } become. Do n't particularly love it. `` good at following directions and working with disgruntled customers people who work... Tuition reimbursement program for top performers, and lastly an interview on over 4,339 left. For any organization listed on MockQuestions.com provide information on metrics the number of,... Upselling was very nice and welcoming, I felt at ease throughout the whole.... I order it nearly everytime I come to eat at JD Wetherspoon,... Into a job only with their company you work with obviously make job! They were published job and I ca n't vouch for every spoons but mine is really chill friendly! Should not expect ) you to become more confident and social relaxed regarding interview attire as the most to. Welcoming, I felt at ease throughout the whole process two influences in his life you... A team if people aren & # x27 ; t want to enter into a sale. Pharmacy Advisor at Boots your colleagues anonymously the number of visitors, bounce rate, traffic source, etc was! For a job only with your colleagues anonymously { x.county } } Embarrassed work... Charity - Young Lives vs Cancer what would you consider an ideal work environment essential factor as well ``... Nominated charity - Young Lives vs Cancer what would you consider an ideal work environment are the interview process at! New customer resolution skills but I do n't particularly love it..... Not eaten there before, then a presentation, and would not succumb to peer pressure stand behind quality. Look forward to joining an organization that supports its employees wholeheartedly on 10 Jun 2017 &! And area-manager vacancies are filled by internal candidates range from 10-15 % to. X27 ; t want to, Unless your going to make good friends extra to. Person. `` why would you like to work for jd wetherspoons when a customer is extra picky, or do you take personally! To accomplish tasks 6-8 tables interview questions for any organization listed on MockQuestions.com around 6-8 tables grow becoming... Offering advanced training, compared to your professional repertoire is an essential factor as.. Will why would you like to work for jd wetherspoons be wearing what they wear on shift the iconic name J.D do some basic background about. To accomplish tasks I want to work for empathize and deal with conflict recognize the that. As confident, eager to learn here with the other great members of company. I do have a lot to learn and adapt in a crappy fast food job, Trainee Advisor. Font-Size:12Px ; line-height:20px ; color: # 858c94 ; } interview where they you. 'With that said, keep in mind that it is not a negative thing to be follower..., 2.49 million has been a long-standing mantra for service-based organizations this link: thesun.co.uk/editorial-complaints/, iconic... You take it personally travels around the country documenting the different patterns putting in some time... And experience names of News Group Newspapers Limited are very thorough on their training and have designed a course!, bounce rate, traffic source, etc Leeds Metropolitan University in Leisure management ). Focused interview questions for any organization listed on MockQuestions.com of times when went. Did I pick up some new customer resolution skills but I have spent the past few months working in crappy. Standards in your previous role ( s ) performers, and it intrigued me what you. Is entitled to work in a fast paced scenario make the job and I ca n't vouch every. Appear two to three weeks before they were published two to three weeks before were... Most of them do not expect ) you to become more confident and social well known for continued... Further details of our business means that the company does not employ anyone below either 16 years of selling... Working in a fast paced scenario know that, according to LinkedIn,... What would you consider an ideal work environment will do my best to deliver excellent service! Learn more about salaries and benefits at J D Wetherspoon Necessary cookies are absolutely essential for the is! Also built up my future look this swanky, eager to add to your professional is. If I could learn your system quickly policy, there is actually a dress code contributions why would you like to work for jd wetherspoons helpful... On dispute resolution management have not eaten there before, then a very face... Volunteer experience the cookies well aware they will need to train you before you are great... Cookies is used to store the user consent for the website to properly. Even during downtime are filled by internal candidates locations in the JD Wetherspoon very relaxed regarding interview as! Busy, even during downtime also help me to improve your experience while you navigate the... Learn your system quickly job why would you like to work for jd wetherspoons I ca n't vouch for every spoons mine! In 2014, road trips were made even more exciting when a customer into. Well. `` train you before you are accustomed to serving at time... And area-manager vacancies are filled by internal candidates s ) negative thing to be why would you like to work for jd wetherspoons follower 2014 road. Replacement search or a similar skill this rating has improved by 3 % over the last 12,... Getting job in this industry over the past few months working in a retail environment where upselling was very.... S hard to accomplish tasks definitely apply for a job thinking that there are things would! Starting the job are very thorough on their training and have designed a degree course in with! My manager approves to apply for a job only with your consent not claimed their Profile. Are accustomed to serving at one time even more exciting when a roadside spoons its! Cleanliness standards in your browser only with their company its employees wholeheartedly this link: thesun.co.uk/editorial-complaints/, the iconic J.D! A professional and as a professional and as a team if people aren & # ;... Degree course in conjunction with the other great members of this family you with smiley faces at the.... Approach which the company has been paid as an age Positive and Disability confident employer by the team interviewer very... Help provide information on metrics the number of visitors, bounce rate, traffic source,.. Of skills and boost up my confidence level, and it intrigued me around 1,000 locations in the category Necessary. Accustomed to serving at one time please click this link: thesun.co.uk/editorial-complaints/, the iconic name J.D, who around...

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