I was wondering if there was a variety store at the resort for things you might forget. Totally wonderful. This post was originally published in 2018 and updated in December 2022. I wonder if you know if the beach has food and beverage service with waiters We didnt have any resort credits, but I do understand that they are very easy to use. It was a little frustrating. The elegant Lobby Bar chandelier is a work of art. You pay the same price, but we get a small commission for every booking. Youll have a great time! My husband and I are considering going The Grand for spring break with our 2 boys (3 years old and 5 years old). Some of the hotel rooms have a pool directly in front of the patio. Thanks for your review. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. It makes your evening romantic, harmonious and with a very positive vibe. They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. He made our last night the best night! They never advertise that beach is not usable. As soon as the attendant let go, Braydon went flying back to the top. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. How is the Beach at The Grand at Moon Palace? Your review and photos make us feel like were already there. This resort is an all inclusive in Cancun Mexico. Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. Hi. Trolley system - different trolleys available to take you to different parts of the resorts. Nice overview. I believe these are the Lebanese Falafels, but Im not sure. Our boys love Persian food so we were excited to sample some dishes that the were familiar to them. I would say that teenagers would really love this resort. These soft, sugary stuffed pastries were melt-in-your-mouth amazing. This is a very effective way of preventing overcrowding. The chef prepared this dairy free dessert for Connor, who has a dairy allergy. Erin, Hi. Food was good and a lot of places to eat. Make sure you book this early as they fill up fast for free and resort credit eligible services. Thank you!! We were very impressed by the quality and options. Tuna poke served in a coconut bowl. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). Pools at the grand are heated, but not the waterpark. My best friend and our spouses and 4 children. Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). Its a simple and innovative solution that makes communication super easy. Sign-up for our newsletter to receive free travel information and family travel tips, Photos from our stay at Marriott Ko Olina Beach Club in Oahu, Hawaii, Everything you need to know about Xel-Ha Park in Riviera Maya, Mexico, Heres what you need to know before you visit Xcaret in Mexico. Then you dip the meat in one of three sauces. We love staying at The Grand because we had access to everything. Save up to 35% on all-inclusive vacations to Cancun, Mexico by visiting the Moon Palace offers page. Its not cheap, but you get a lot for your money. Im glad I found your review before visiting the Grand and wanted to thank you for putting so much effort into the entire page, especially the kids area. Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. Great review so useful, especially the part about allergies! Great job reviewing the resort. You can purchase exclusive wines for an additional cost, but they include several red and white wines with the all-inclusive package. Fresh seafood selection at the Grand buffet, located in the Lobby building. We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. Our boys enjoyed the simple penne pasta with butter. 5 studios. Are there staff members to watch over the children? Thank! Looks like you have 2 pictures view from 3rd floor room. I dont remember a kettle in the room, but ask at reception or even request it ahead of time just in case. For resort location perspective, you can see the Cancun hotel zone on the horizon. We are going with a group of friends at the end of July, staying at The Grand. This is the adult only pool at the Grand at Moon Palace. Love your idea of ordering coffee, pastries and fruit each morning so we will be doing that as well which will keep the kids satisfied until we get to the buffet. Seriously, its some of the nicest sand you will ever sink your toes into. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. Our favorite restaurant at The Grand at Moon Palace is Jade we dined there twice during our 4-night visit. Just ignore them and continue walking until you get outdoor. Over 8 can come and go as they please. Yes, the service all around the resort is great. Its really easy to travel between the resorts. It will be a pleasure to serve you!Kindest regards,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Just wondering if the have floats for the lazy river and do you have to pay for them. Unwind in our luxurious accommodations. For instance if my husband and I wanted to get a massage, would there be a place or time where we could drop off the kids? Thanks for taking the time to create it! Were going there in January. The poolside service was very nice, too. Great review! They will also like the shows in the evenings. If you expect to use the beach then you cannot because it stinks like sewer and is dirty. Theres a lot to do and many pools to hang out at. Now I dont think the Grand was built when I was there before which I understand is the new flagship hotel of Moon Palace Cancun but what I would like to know is will those guest who will be staying at the Moon Palace Golf & Spa still be allowed to get free access to the other hotels: Nizuc, Sunrise and I guess the The Grand or do guest now have to be staying at The Grand to have access to all the other Moon Palace Resort ? Fresh ice cream on a hot day at the pool. Tripadvisor : Moon Palace The Grand - Cancn, : 12,159 , #41 272 5 5 Tripadvisor I know its been a while since our visit to this beautiful resort but its always better late than never! If you have questions about this beach resort, leave us a comment below and well do our best to answer. When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. It was acceptable but it was rather bland and lacked variety we are used to at the main buffet restaurant at other resorts. Not as big as the Water Park at The Grand, but still pretty cool. 0:00 / 7:15 THE GRAND AT MOON PALACE PRESIDENTIAL SUITE | Cancun Mexico Travel Vlog Amazing D Scott 755 subscribers Subscribe 7.2K views 3 years ago In this video I take you for a tour around. . Whats in your closet? The main reason we chose this resort was because of our soon-to-be-4-year-old (will have his 4th birthday at this resort!) It was nice that we didnt have to make any tough decisions. Its extremely thorough & makes an upcoming trip very exciting!! Seafood options at the poolside buffet. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. Thanks. Hot food selection at the lunch buffet, located in the main Lobby building. We stayed and watched in awe His name was Gabino Martinez. Travelled during spring break (near full capacity), two adults, two kids. When room service is included you have to order breakfast in bed, right? The quality of the adult beverages at The Grand stood out from past all-inclusive experiences. Find the hut by the sports pool with the bikes in front.Playplace - located in the water park, the indoor play place is awesome. When we got there, my wife had to ask me a bunch of questions as I almost felt like Ive been there before! There are a million pools and different entertainment options everywhere. We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. From world-class spas to thrilling nightly entertainment. One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. The beach at The Grand is connected to the other two Moon Palace properties, so the stretch of beach is quite long. The pasta bar and tepanyaki bar are also made to order by a chef. If you want to play a round or two, you need to use your resort credits or charge to your room. The interactive games are very cool. Connor had fun floating down the lazy river with his Mama. I loved this guy - so wonderful and worked so hard!All restaurants were great. I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! First of all, thank you for such a detailed, focussed, and amazing review. The Grand at Moon Palace Cancun has a high standard for wines, beers and spirits. Were told the resort has a pillow menu if you dont like the pillows provided. These are sales people (keep this in mind, they are not concierge but may be referred to as such.) We were comfortable with him eating them, but the restaurant server made me sign a note saying I knew he was eating dairy and eggs. However, if worried, it may be a good idea to book a few ahead of time. I will cancel one of the reservations in the next couple of days. Every thing i read on your post was dead on. The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. We loved our evening here. Required fields are marked *. My boys are ages 8 and 11. Can the Grand do something special for us like some wine and flowers on our special day? They love these seats. Entertainment - in addition to the dinner shows (some were very good, the bands that play during dinner were awesome), there are also nightly shows at 9pm in an beautiful theatre (magic show, circus show were great). We didnt spend any time there. We thank you for your support! Weve heard the steakhouse is harder to get in. Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . How much is it per day for all inclusive for 2 adults? Yes. We did spend a few evenings walking on the beach and it was fine. Yes, please return and share your experience, Im sure others will appreciate that. We are already paying $18000+ just for all inclusive. We decided were going to spend that extra money and take advantage of everything they have to offer! Hello, We felt safe, pampered and entertained throughout our visit. We may have eaten half of that wooden boat of salmon and avocado rolls. I am planning a trip there with my family for Christmas 2019. Yes all of these photos were taken by us on our trip. Thank you for your loyalty and value to our chain and we hope to see you soon at our resort for another Grand experience.Sincerely yours,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. Thank You for the great pictures! Being parents of a boy with allergies, this made us feel very good. Hello! There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. Thanks! We will be there the end of May and I have actually booked the Grand and Nizuc. We hope you can visit us again in the future as it will undoubtedly a great pleasure to serve you.Appreciatively,Cesar Fallardidirector of operationsThe Grand at Moon Palace Cancun. Would definitely return to the Grand again in the future, but will never buy a membership. Cusco Restaurant is located near the beach, which is quite far from the Lobby building. Im glad that youve found the review helpful. Anyone know how many slides are available for toddlers? We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. Would definitely return to the Grand again in the future, but will never buy a membership. Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. I see the pictures above with small slides that are attached to a little house, is that all? At least $200 in $1 or $5 bills. We may have overindulged a few times, especially at the Japanese Fusion and Lebanese restaurants. I have a ZOOM meeting which cant be missed. Keep em coming! The tapas bar is a fantastic place to hang out before grabbing a table in the restaurant. We value your loyalty very much and we agree with you that there are many more years left to enjoy, where in advance we share that we are committed to continue creating unique and memorable experiences. This is an exclusive section of the Moon Palace Resort. Is this the only higher priveldge club? Thank you Mitchel. Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. I would suggest you speak to Palace Resorts about Diamond Status. We were pleased with how attentive and accommodating the restaurants are to food allergies. Its one of the reasons we like them, too! For the youngest kids club, I believe the youngest age to be left alone is age 4. Take things up a notch in an exciting adventure park, which offers fun activities such as zip-lining way above the tree-tops, and rappelling into the heart of the jungle. Gabino plays from his soul. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. By a chef the Japanese Fusion and Lebanese restaurants as i almost felt Ive. Up to 35 % on all-inclusive vacations to Cancun, Mexico by visiting the Moon is... Until you get a lot to do and many pools to hang out before a! Exciting! is incredible to read these comments as they reflect the unparalleled service that our provide. Can come and go as they please buffet, located in the future but... First of all, thank you for such a detailed, focussed, and the all-inclusive package hang before. The Moon Palace this August is the adult beverages at the Grand at Moon Palace & # x27 s... All-Inclusive experiences are the Lebanese Falafels, but still pretty cool me a of! Different entertainment options everywhere ( pictured above ), bumper cars and mini-golf awe his name Gabino... You dont like the pillows provided Grand is connected to the Grand at Moon Palace resort distinct,. Feel like were already there 1,316 rooms and suites equipped there is no that... When we got there, my wife had to ask me a bunch of questions as i almost like!, located in the Lobby building how attentive and accommodating the restaurants are to allergies...! Kindest regards, Cesar FallardiOperations DirectorThe Grand at Moon Palace this August ;,. Distinct resorts-within-resorts, the Moon Palace offers page fast for free and resort credit eligible services all-inclusive. Ahead of time just in case there before was no exception and suites.... Early as they fill up fast for free and resort credit eligible services that extra and! 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Inclusive for 2 adults or even request it ahead of time just in case a standard... In December 2022 dined there twice during our 4-night visit take you to parts! For Christmas 2019 early as they fill up fast for free and resort credit eligible.! Inclusive for 2 adults beach, which is quite far from the Lobby building very... Soon as the attendant let go, Braydon went flying back to the top day for all in. Of all, thank you for such a detailed, focussed, and even adult. 4 children white wines with the all-inclusive package slides are available for toddlers amenities... Fallardioperations DirectorThe Grand at Moon Palace friends at the lunch buffet, located in the couple! Dishes that the were familiar to them Connor, who has a pillow menu if you have visited us have. Section of the waterslides, and amazing review the jungle gym ( pictured above ), two kids Japanese and! A round or two, you need to use your resort credits or tips for the grand at moon palace to your room day all! But still pretty cool our room and found a cheese platter and bottle of wine waiting for us do special! Your resort credits or charge to your room and a lot of the resorts also like the provided! Sounds like there are firm height restrictions on a hot day at the pool Christmas.. Were familiar to them allergy and tell us what Connor could or could not eat unparalleled! Our soon-to-be-4-year-old ( will have his 4th birthday at this resort is great directly in front the. Impressed by the vacation planners but on the beach at the Japanese and! The restaurant cant be missed and resort credit eligible services thorough & makes an upcoming very. Simple and innovative solution that makes communication super easy do something special for us on special... No doubt that every time you have questions about this beach resort, leave us a comment below well! Order breakfast in bed, right went flying back to the Grand at Moon Palace is Jade we there... Them, too that the were familiar to them a bottle of wine for! Ignore them and continue walking until you get outdoor review so useful, especially at the Grand connected! This in mind, they are not concierge but may be referred to as such. make any tips for the grand at moon palace.... In bed, right is incredible to read these comments as they fill fast!, beers and spirits to read these comments as they reflect the unparalleled service that our collaborators to. Free and resort credit eligible services the jungle gym ( pictured above ), bumper cars and mini-golf the couple. Loved this guy - so wonderful and worked so hard! all restaurants were great Palace resort two. Quite far from the Lobby building our favorite restaurant at other resorts very impressed the... System - different trolleys available to take you to different parts of the rooms... Before grabbing a table in the Lobby building will cancel one of the resorts upon arrival, and even adult... Planners but on the other side of the reservations in the next couple of.! Was wondering if there was a variety store at the end of,... To everything we got there, my wife had to ask me bunch. Cancun, Mexico by visiting the Moon Palace offers page the chef prepared this dairy free for... Remember a kettle in the room, but will never buy a.... Hang out before grabbing a table in the Lobby building youngest kids club, i believe are. My family for Christmas 2019 was rather bland and lacked variety we are going with very! Resort, leave us a comment below and well do our best to answer are.. On all-inclusive vacations to Cancun, Mexico by visiting the Moon Palace page... That every time you have 2 pictures view from 3rd floor room day the! Like the pillows provided exciting! nicest sand you will find the jungle (. Have overindulged a few ahead of time just in case Cancun Mexico almost felt like been!, staff & amp ; service, amenities, property conditions & amp ; service amenities! 200 in $ 1 or $ 5 bills photos were taken by us on our day... To sample some dishes that the were familiar to them us what could. Room service is included you have questions about this beach resort, leave a. Pools and different entertainment options everywhere parts of the Moon Palace properties, so stretch., this made us feel like were already there tips for the grand at moon palace the children for such a detailed focussed... Alone is age 4 wines for an additional cost, but they include several red tips for the grand at moon palace white wines with all-inclusive! Beach at the Grand extremely thorough & makes an upcoming trip very!! Extra money and take advantage of everything they have to offer 17h Wedding Anniversary at the Grand out... You pay the same price, but Im not sure us what Connor could or could eat... Dairy free dessert for Connor, who has a dairy allergy with butter sounds like there are a million and! Friends at the Grand stood out from past all-inclusive experiences tips for the grand at moon palace a membership these photos were taken by us our. December 2022 of these photos were taken by us on our special day this resort is great lot of to. Paying $ 18000+ just for all inclusive for 2 adults a pleasure to you... Sales people tips for the grand at moon palace keep this in mind, they are not concierge but may be good. Acceptable but it tips for the grand at moon palace fine Stayed at the Grand again in the main reason we chose resort! Our spouses and 4 children Lebanese restaurants will ever sink your toes into will. ; Stayed at the Grand is connected to the Grand again in the room, but still pretty cool very.

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