The vehicle was not repaired. To be more specific, the 9HP48 and 948TE variants. Ask me anything! White River Junction, VT, US. Im told that at this point the part wont be available until January. Tigershark engines consume a quart of oil for every 1,000 miles. Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. The 3rd- and 4th-generation were non-existent here. I'm the MotorVerso.com AI Car Expert. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. Car ReviewsExperiencesNewsMotorsportProduct ReviewsTroubleshootingTrending. They should have checked this vehicle better before selling it. 2. The problem code is c14a7-97. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. If the ptu fails to engage with the transmission, the Cherokee could lose all power while being driven. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . These would be Active Drive I, Active Drive II, and Active Drive Lock. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. Replaced and resolved. The transmission is really bad and does not shift well. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. It primarily concerned the crimping of 26-way connectors. Thats an alarming figure for any TSB count. I have also had several front-end and brake problems. Either situation could result in a crash or injuries. My car should have been included in the 2020 recall on PTU. Car would not engage into park. Unfortunately, this recall didnt make issues that much better. The failure mileage was approximately 157,000. Common Problems by Model Year. I rarely take it in for serious maintenance problems. The ptu failed in my 2016 Jeep Cherokee. At other times, the transmission would slide into neutral while traveling at highway speeds. The Jeep Cherokee has had serious issues with the transmission. This should be a recall for all models/vins since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. I get a lot of tire issues and coolant problems with my jeep. Dealer said that it is a common problem that FCA should have addressed. Driveline components should be expected to last longer than 60k miles without catastrophic failures. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. Fortunately, I was on a side road going only 25 mph at the time. . But when I took it to the dealership they said I don't have any recalls on my truck. The vehicle was not repaired. I have had several electricals, computer, and sensor problems. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph. Dealer said ptu is bad. In the beginning, the car drove smoothly, but only after a year of driving it. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. I'm out of warranty (approximately 97,000 miles) but it is potentially a very dangerous condition, requiring replacement of the entire ptu. The vehicle was not repaired. We would like consideration for a refund of the $1620. appointment. So, lets focus more on the 2016 model. However, the VIN of my car is not included in those recalls. It quickly breaks down. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. The lower tiers can only provide part-time four-wheel drive. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Vehicle experienced a catastrophic failure of the 4x4 transfer case (ptu) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. The battery dies often, I keep it well serviced, and yet I have multiple issues. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. There, they risk being burnt away. seven National Highway Traffic Safety Administration (NHTSA) recalls. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph . This powertrain and axle assembly problem is the same as the previous recall. The failure mileage was approximately 63,000. This is very inconvenient and has left me at work late at night alone and without transportation home. Found recall #21-017-21 for ptu broken input spline. A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Free Same Day Store Pickup. Thus, it became a key USP of the KL-series Cherokees. The 2015 Jeep Cherokee has 1 problems reported for ptu failure. 1.1. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. We don't sell/share your email. The contact stated that the transmission warning light was illuminated. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. For the most part, it is a great car to drive in. It was a huge hit when it was announced that the Cherokee would come with ZFs new transmission. The vehicle need a full tune-up and a new battery. Transmission failure with no warning. The contact owns a 2016 Jeep Cherokee. Unsubscribe any time. I took a look around and discovered a half inch wide crack all around the differential. The transmission failed at highway speed, there was no acceleration. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. The vehicle was not repaired. It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. Nothing but issues and resale value is garbage. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. I was told it-s a jeep thing. I love them all. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. I have replaced the struts four times. 00 cost to scan for the issue. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! Power loss while driving, which poses a safety hazard. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. The fault was determined to be a factory defect, which led to heavy oil consumption. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. Sometimes the air conditioning leaks. This was diagnosed when the SVC 4WD light came on in September. Took it in to the dealership and they said its my ptu. It also can not go into park and can roll away. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. The manufacturer was not contacted. My power transfer unit needs replaced at 39554 miles. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. Car has 104,000 and these are fully contained cases so you cant change the oil. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. See the Back button blue bar at the very top of the page to explore more. (24) View all. The dealer informed the contact that the ptu actuator needed to be replaced. This was diagnosed when the svc 4wd light came on in September. Your only option is to carry an extra bottle of oil. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Update from Nov 4, 2016: failure of the fifth generation of Cherokees vehicle better before selling it engine! Tiers can only provide part-time four-wheel drive available until January car is not included I have also had several,... A key USP of the $ 1620 transmission warning light was illuminated cars in for maintenance... Expected to last longer than the original SJ ( 1st-generation ) Cherokee `` CarComplaints.com '', `` 's. 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