Entdecke Halogen Headlights Headlamps Left & Right Pair Set For 10-16 Cadillac SRX in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! I had to replace my driver side head light as well. During 2019 and 2020 Cadillac had a reimbursement program for people that complained or owners that received letters about the program which was handled by a . According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up. }); family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . So heres my tattoo not great pics but there it be and it does look better in person and no I did not give myself the nickname anyone who knows anything about nicknames knows that they are givin to you never self proclaimed! Cant use your vehicle after dark or in the rain!!! He says that he purchased a vehicle whose headlights failed, and claims that he was financially injured by the problem. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. Shipping: $190 Get it by Saturday. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. Craig Sharpe The vehicle is a death trap. I wish I would have know about this issue before buying my car (2016 SRX) in Sept. 2021. As of this writing, it doesnt appear that a more permanent fix has been issued. No more. How can I be included. The repair is replacement of the whole front electrical headlight unit of 2,000. Warning to anyone do not purchase from Cavendar. 2015 SRX Mine are bad as well. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. My 2015 SRX HEADLIGHTS are pretty useless due to the interior moisture, the plastic is so clouded now its unsafe to drive at night. And the run around is awful. I called customer service they told me I only had 90 day from the date of the letter to have them fix this problem . I cant see anything. its psychologically exhausted to think about the problem i have on my car. Craig Sharpe I have a 2010 Cadillac SRX. Just one of many close calls we face owning this vehicle. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. November 22, 2022, 7:09 pm. Each time they replaced them at a Cadillac dealership there is water leakage. And Cadillac wonders why people shun buying their products! I am completed frustrated.. How do I join? SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. I have a recall notice for a Toe-link. Karen pensyl The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. I received the letter from my dealer and made the deadline. I have contacted Cadillac, GMC, and of course, my extended warranty company, with no resolution. It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX So we ended up staying at a hotel and left out at daylight. Saturday 9:00am to midnight. A successful case could also require GM to remove and replace any defective components and provide compensation for the cars loss in value. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. Cost $1,556.92. Luxury Collection 42,373 miles. He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. Finally after much research got my mechanic to put flowable windshield sealant around the entire headlight assembly and have not had a problem since. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. Get it by Saturday. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. $1400.00 out of MY Pocket!!! The deadline to submit your claim is fast approaching, so dont delay! Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. Add your complaint here, about any vehicle. I do not feel safe driving at night!!! Without a formal fix or. Privacy Policy | These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. Very Disappointed GM . Timing chain prematurly needed replaced. Buy aftermarket. You can change these settings at any time. Dealer wants $1600 for repairs. We should have some rights. Exactly! There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. Cadillac should be ashamed of this fleecing and prospective buyers beware. Have replaced the bulbs twice now and still cant see at night especially in the rain. My local dealership wants to charge me over $1,900 to replace them. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. This is a serious safety issue. This is crazy! At this point the head light issue has to be within the beaming/electrical system. Terms and Conditions. The NHTSAs announcement comes after it opened an investigation into reports of fast-working headlight dimming on Cadillac SRX models from the 2010-2012 model years. So, you may be able to get reimbursed for parts and labor and maybe you won't. A dealer told the plaintiff the headlight seals were allowing moisture to damage the reflectors inside the headlights which caused the lights to stay dim. Just cost me $3200. Have you received an answer to this? I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. So much so, that I avoided driving anywhere in it after dark. I have a 2015 SRX that I have to replace the Right side headlight assembly how do you get Cadillac to reimburse me? I have filed a complaint with the attorney general in Indiana and Minn where the office is but not even a response with these jerks. Dealership estimate cost $1600. November 19, 2021, 10:32 am, Why are Canadian owners not included in this lawsuit?. Consumer that bought SRX cadillac doesnt matter what year should start new class action If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. The GM lawsuit. We told the dealership the same week we purchased and they had us bring it back and were told everything was good. Craig Sharpe Weve owned Cadillacs since 1972 and have never received a run-around like this. Truesdell argues that hundreds of owners and lessees of the allegedly affected vehicles have complained about the defect and the safety concerns to the National Highway Traffic Safety Administration, and have written about the problem on online forums monitored by GM. March 22, 2022, 9:20 pm, What could we do about this problem. We took the car and still had issues. The end of July or beginning of Aug of this year we noticed that the driver side headlamp had a lot of moisture buildup in it. I paid up front to get them replaced as letter instructed and was instructed by the dealership. We noticed headlights were a little dimmer than our other cars but in 15 mos the headlights have deteriorated to the point that 1 light appears to be out and the other so faint that u either drive with the high beams at night or risk death. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. This referred to 2010-2015. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. Cadillac replaced my CUE system for $50.00. June 2017. Deadline was in April of 2020 when the world shut down. The second pair was as bad as the first. I hope that they pay for the headlights because 1200.00 is to much to pay for a known issue Dont worry about missing the deadline there is no check on the way anyway. November 4, 2021 Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. Same here, I would really like additional information if possible. Class Vehicles. I am with you as soon as I can get another car it will not be a GM. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. As with C. Ferguson I had issue with my 2011 and ended up selling it. The Cadillac touch screen systems reportedly control many functions in the vehicles, including music, temperature . Add your complaint here, about any vehicle. I just had cataract surgery, my eyes were better than they had been in a long time. I have a 2013 SRX. Trying to find out the status of my claim When the courts open I will be the first in line! I thought I was going crazy not being able to see at night. I just drive with the highbeams on. Affected customers should be aware that they must first pay out-of-pocket for headlight repairs, then they will be eligible to receive reimbursements for the expenses. The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. Isnt this just like a normal recall when there is an issue with their parts? Just replaced mine that burned out due to moisture. I didnt even know about a recall for headlights in 2020. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. expected to be mailed out. After it started having electrical issues I sold it. All Rights Reserved. 38 results. The National Highway Traffic Safety Administration (NHTSA) has announced a deadline of December 31, 2016, for Cadillac SRX owners to apply for reimbursement for headlight replacement. How does GM get away with this. I cant imagine what the cost of both headlamps would be!! The out of pocket expenses for a manufacturing defect. he inherited when his mother passed away. How do I join this Class Action suit? Service manager said he asked Cad to fix but Cad Corporate refused. Raheel Q Save my name, email, and website in this browser for the next time I comment. BalancedVehicle.com1845 Burning Memory Ambler, PA, The Cadillac SRX Headlight Reimbursement Deadline is, Cadillac Customer Care PO Box 33170 Detroit, MI 48232-5170, If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of, https://gmauthority.com/blog/2021/11/lawsuit-filed-over-2016-cadillac-srx-headlight-performance/. Carvana Certified. I was not aware of the light issue until I started driving more at night. Very dangerous to drive at night. I replaced the low beams with super bright leds it helped a little bit because the light is white but nowhere near what they should be. FOR ROADSIDE ASSISTANCE. that reports on class action lawsuits, class action settlements, Something needs to be done to fix this problem. I dont have an autmatic lift gate or heated seat. 1999 Sedan Deville Concours 2005 Escalade ESV. Cadillac should be held accountable for this issue. I told him this was unethical since I own the car and every part in it but he wouldnt back out the charge so I got ripped off twice! Your email address will not be published. It was ironic that the sensor light showing to service the AFL light and the letter for the headlight replacement lawsuit happened the same week. I just had my headlights replaced to correct the headlight problem. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. CR usually bad mouths American cars. We replaced them today for a whopping $1,800. Cant drive at night at all anymore I understood the letter was if I was having a problem to go to my dealership I was not having a problem at the time I received a letter but I am now would like your help. I agree. April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Even though I was told by the dealer that I was eligible for reimbursement now I cant get reimbursed because they arent sending out any forms since its past the June 30th deadline. Issue not fixed. As I understand it, this will not fix the problem. Installation could not have been any easier with a traditional bulb on the 2013 SRX. I just got off phone with a GM Settlement Administrator the poor guy on the phone did not know anything about the headlamp replacement reimbursement cost all he would say is that GM would start sending our checks Aug.1 2020. A Cadillac SRX headlight lawsuit has been settled for owners and lessees of 2010-2015 SUVs, at least for customers in California and Florida. There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. Sarvarie Cowan Walter Kosydor I refuse to pay for this! They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. However, to know that it could happen again is not acceptable! For my 2015 Cadillac SRX 2015. This should be a recall because they are defective. I too would like to be added to the lawsuit. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I was shocked at the price of the headlights for my year model, $4315.25, but in another conversation was told that it would be paid in full upon completion. Top Class It is now July 24th and my dealer has yet to get the parts to do the repair. You must contact the If GM rules you should be reimbursed then they will pay and that will be the end. Thanks in advance. 2014-09-19. That says a lot, considering that CR usually pans American cars. Just now got the check last week on Jan 4th. December 20, 2021, 8:28 pm, LincolnLarry This is the new year 2021 and still no check. I'm satisfied. your claim status, claim form or questions about when payments are Other than the dim headlights I like the car. December 20, 2021, 8:26 pm, Craig Sharpe I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? Fill out this form for a FREE and prompt case evaluation. I had an SRX 2011 with this problem. CERTIFIED SERVICE. Dealership wanted 2200 to fix the problem. This is all a con and GM should be ashamed of themselves in hooking up with the Analytics people. This is my first and last Cadillac. Problem: low beam headlights on 2014 Cadillac Srx: with age, the low beam headlights become too dim to drive at night even though there is nothing wrong with the actual headlight bulb. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: It has been alleged that the seals in the headlight assemblies deteriorate prematurely, which can allow for moisture to accumulate behind the lenses and damage the headlights internal components. I would like to know too. Save a life!! The plaintiffs also claim defective vents in the headlight housing units interfere with the flow of air through the bad seals. This is my first Cadillac also. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. This experience they have opened my eyes were better than they had us cadillac srx headlight reimbursement form 2020 back... Toronto, Ontario, M5V 2H1, Canada form for a FREE and case! With the performance of their vehicles headlights SRX and the low beams so! 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