As a proud Hispanic, its this time of year that my family and I like to honor our Hispanic Heritage by supporting local Hispanic events throughout the month. This will be paid for by the company. Conduents differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all in the U.S., 11 million employees who use its,and nearly nine million people who travel through daily. Conduent Inc. is an American business services provider company headquartered in Florham Park, New Jersey. Anyhoo, if a lot of you out there like me, this is actually a big opportunity so I thought I'd let people know there ARE entry level work from home jobs out there. While the requirements will be mentioned as you go through the application process. Job Work/Life Balance Consider Reynolds and Reynolds Work from Home Opportunities, Mendr App : Get Paid To Do Freelance Photo Editing. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. Employing a balance of cloud vs. enterprise infrastructure is one of the best steps you can take to minimize security risks. What you get: Full-time employment with benefits The reason is as simple as it is powerful. Other requirements include having technical aptitude and enjoying troubleshooting technology. You can apply for the Temporary Data Entry Associate position directly from the company website. You may also . What is this about? I applied online. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Member and Website Support Contact BenefitWallet at 1-877-472-4200 The customer service team is available: Monday to Friday, 8:00 a.m. - 11:00 p.m. Eastern Time Saturday & Sunday, 9:00 a.m. - 6:00 p.m. Eastern Time . Thanks, but I'm seeking info about the experience of people currently working for them at home. Researched & Written by Tess Guenthner on the FlexJobs Team. Conduent Ranked One of the LGBTQ+ Best Places to Work in Mexico. Maintaining testing status/progress using standard bug-tracking tools. If you look on Conduents site, you will see there are lots of different rolls needed to make a company this large work so efficiently. IF YOU HAVE ANY CONCERNS ABOUT COMMUNICATIONS FROM RECRUITERS CLAIMING TO BE FROM CONDUENT, PLEASE DONT HESITATE TO VERIFY BY CONTACTING CONDUENT HR AT: RECRUITMENTFRAUD@CONDUENT.COM. While you may be able to find remote jobs in other categories, you will mostly see people needed for customer service and call centers more than anything. Some requirements are different than the others. Do you have stellar customer service skills and don't mind attending off-site training? Good luck to you, and I hope you find this ebook helpful if a non-phone job is what you are looking for. The company operates worldwide and has associates in over 24 counties. Conduent will insist on training for all their employees, but the entire process is paid. As announced today by Panos, we are beginning an early preview of Phone Link for iOS on Windows 11 with Windows Insiders.. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever. You do an online background check which requires the last 7 years of work history. The company was officially founded in 2016 following the . Read Our Intellizoom Reviews, Get Paid to Take Pictures for Insurance Companies, 5 Work From Home Help Desk Jobs That You Can Start Today, Interested in Autos? Create an account to follow your favorite communities and start taking part in conversations. At Conduent, we use analytics and data insights as part of the equation, including leveraging sensitivity analysis to boost learning among our own customer service agents. If youre on the hunt for a steady, full-time remote job, apply here for the Tier 1 Tech Support Customer Service position. Conduents solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review forworkers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Can anyone help ? But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. This passion pushes us every day to work hard, innovate, think creatively, and solve problems. Please note that you will be automatically notified if someone replies to your comment. Global Work-from-Home Experience Survey. Cookie Notice Global Work-from-Home Experience Survey. Do you want to work at home but you can't do so using a phone? Conduent only uses @conduent.com for email communications UPDATE: for those who want to know the hiring process for conduent. According to the paperwork I signed you will be receiving a $1500 iMac that must be returned at the end of employment. ), Ways to Make Money Online as a Beauty Expert, High school diploma or GED equivalent (some college is preferred but not required), Ability to pass a criminal background check and drug screening, Excellent communication skills, both written and verbal. Unlike many other work from home jobs, Conduent views you as an employee, rather than an independent contractor or freelancer. The I9 is completed in person by setting an appointment with a notary that can verify your ID. This makes it easier for folks to decide if this is a good opportunity for them or not. Tier I Tech Support Interview. In fact, 81% of service leaders believe that 30-50% of their workforce will primarily be WFH in 2023. Conduent is looking for candidates with the following traits: Youll answer incoming calls, assist customers with a variety of product issues, and build trust with clients. While the labor shortage has affected every industry, one role that has fared relatively well during the labor shortage is that of the work-from-home (WFH) customer service agent. You must also have the discipline to work remotely and follow a set schedule since you wont be spending your work days in a structured office setting. You can unsubscribe anytime. If you would like Conduent work from home reviews directly from their employees, Glassdoor has hundreds of reviews available, including some for Conduent work from home call center jobs (you will need to create a free account to view all the information). Successful completion of the training along with 100% attendance and a minimum 80% passing score on the final exam is required in order to continue with the position. Its recommended that you have a quiet and distraction-free workspace that will allow you to meet the requirements of working remotely during your scheduled shift. This last one is crucial for anyone who wants to be able to work remotely or from their home. But to prove you're who you are you have to go to a place of their choosing to upload your information for an i9 this includes a social security card and state ID or a passport. Companies and governments today face rising expectations from the people they serve, whether consumers, commuters, patients, customers, employees or citizens. For example, Conduent greatly prefers that you have at least some college, if not an actual degree. There are some benefits offered too. Airtasker. Get a free, personalized salary estimate based on today's job market. Thnx Data from our custom application helped us keep track of thousands of employees daily from our various locations, with data readily accessible to managers via our integrated HR system. WFH contact center roles are nothing new, but the pandemic contributed to many organizations shifting more of their workers to this construct by necessity. If you would like Conduent work from home reviews directly from their . Contact Us Having the right technology infrastructure in place is fundamental to the successful contact center. Conduent works as a global BPO (Business Process Outsourcing) provider. Assisting in troubleshooting issues on web-based systems. Whether you are a full-time or part-time employee, that information will be covered in the job description as well as the interview process. Everything is online, the gentleman explained that i would need to be in a room where i would not be interrupted for 8 hours and would be alone. During the pandemic, Conduent increased its use of analytics (including sentiment analysis) to evaluate customer satisfaction (CSAT) drivers and opportunities to reduce customer complaints. Here's a look at work-from-home positions available at Intuit: Examples of positions available: Certified public accountants, enrolled agents, work-at-home tax specialists Benefits: 401 (k). April 2020. Know Your Worth. $12 USD/hr through 90 days. Conduent CXM teams are managing rebookings and providing general customer support, which includes flight changes and cancellations. I tailored my resume to the CS/Tech support role. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Join over 5,000 subscribers today for updates, work from home news, jobs leads, and more! Conduent Customer Experience Associate I United, WV 30d+ $15.50 Per Hour (Employer est.) You will work directly with the General Manager, Senior. Work at home is a powerful concept that experts predict will continue in much greater frequency than before the pandemic. Starting as a divesture of the Xerox company, Conduent is a major name in information technology, services and solutions. To keep the momentum going, organizations must retain that same agile mindset that was invigorated during the pandemic, and build partnerships that allow them to grow and flex as the WFH landscape continues to evolve. In our experience, that equates to taking a human-centered approach to contact center design and operation. 9 websites where you can Make Money by Listening to Music, How to earn money by listening to music on MusicXray, How to Earn Money by Answering Questions - 10 Websites that Pay, Earn Money Typing Online: List of 5 Websites, Make Money Writing Short Stories: 9 Websites that Pay, How to Sell your TV show Idea online: A List of 14 Companies, 6 Websites where you get paid to do Short Tasks, Make Money with your Mathematical Skills: 5 Websites that Pay, Earn Money for offering Friendship Online: List of 5 Websites, Vocal Media allows you to Write Articles and Get Paid, Start by signing up on their website and creating your profile. Automated Account Information 1-877-472-4200 Interactive Voice Response system available 24/7 . 2. This site uses Akismet to reduce spam. After payment, you will receive the email containing your download. Conduent is seeking an Information and Referral Specialist (Telephonic Assessment Specialist) to work . Conduent It is only $5! Statistics used in charts are from: This means if you click on the link and purchase the item, I will receive an affiliate commission at no extra cost to you. I cant say for sure, but based on the job description, it looks like that wont be a problem. Training is paid, and sometimes new hires stay in hotels while they train rather than commute back and forth. Please provide the following information to help us route your request to the appropriate person. Starting pay rate is $14.00 an hour - after training the pay increases to $15.00 an hour! Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. and our Pay and Reviews. Most of the jobs tend to be between the hours of 8 am to 9 pm. How Contact Centers Can Thrive by Doing Work From Home Right. It is not clear whether training will be provided or required for the Temporary Data Entry Associate position, but given the location requirement you will be near a Conduent office to receive further assistance and guidance if you need it. Tech analyst Gartner says sustainability . According to the paperwork I signed you will be receiving a $1500 iMac that must be returned at the end of employment. Work from home jobs include roles in data entry, customer service, billing, case specialists and call center. This includes random jobs, online employers, sites that pay you and ways to monetize websites. I assume this is because of how they schedule training. Enjoy the rest of your day and week! What is Conduent? Copyright 2023 Apex Status | Privacy | Contact. Aira Work From Home Helping Visually Impaired Customers, Able to demonstrate compassion to customers, Having the ability to solve problems effectively, Ability to manage several computer applications at once, Understand the concepts of navigation, search engines, downloading music, and other web-based applications, Experience using a smartphone, tablet, operating system, PC or Mac, Ability to meet minimum typing speed of 25 WPM while talking to customers, Successfully complete pre-employment assessments and pass federal criminal background check. But in a WFH model, in particular, technology requirements are often different and require a more strategic approach to implementation. Ninety-four percent of those identified were recommended to receive soft skills coaching, which allowed us to upskill our staff and ensure they were applying the right levels of empathy and compassion to live interactions during this critical time. I interviewed at Conduent (Birmingham, AL) in Jun 2019. That will depend upon the remote position that you will be performing. Jobs: Please try again later! According to Gartner research, 70% of customer service and support agents prefer to work at home. Then Conduent might just be something for you to further investigate. Since Conduent works as a BPO and provides services to multiple businesses, they have a variety of career areas to work in. In this role, you will not only be there to help customers with their account issues, but also provide them with exceptional service. So far its looking promising! They want to have people they can rely on and who will be able to take on 40 or more hours a week. Technical jobs have greater payouts. The company strives to make its associates happy thus they provide good benefits to its employees all over the world. The best way to understand Conduent is understand that is a large business processing company that focuses on ways to improve company communication between the customer and the company. Organizations with a mindset of continuous innovation and improvement are in the best possible position to build the most effective WAH infrastructure for both customer service delivery and employee satisfaction and success. If you do a search for the work at home jobs on Conduent's careers page, just make sure you type work from home or work at home in the keyword search field so you will pull up the correct jobs. Passing this along! Global Workplace Analytics. I've heard it's pretty stressful - I'm set to begin training in a couple weeks. Go to their website, make a profile, and apply to "Work from Home - Remote US." I tailored my resume to the CS/Tech support role. Here's a look [] Indeed is another good resource (if you can't get on at Conduent) for Remote jobs as I've since been contacted by 2 more companies. A place to talk about making an income online. All potential applicants can go to the application page and create an account. You fill out paperwork the typical kind but all online. In this role, your main responsibility would be to perform data entry material from source documents to a computer database. 3. If you are new to the Windows Insider Program, you can go here to get started. The company operates worldwide and has associates in over 24 counties. The Pros and Cons of Working From Home Working from home can be an appealing career move. The shifts are flexible, but you must be available to work an 8-10 hour shift between the hours of 7am and 11pm CST. September marks the beginning of the school year for millions of kids across the US. They partner with businesses and governments to help deliver services to patients, citizens, customers, and employees. . Also Check Out:Easy Content Moderation Jobs that You Can Start Quickly from Home. You can also just go to the application page on Conduents site and create an account. Conduent Conduent Technical Support Representative Review. For those using Google Chrome or Mozilla Firefox please download the form first: . When I tried to call this number back it wouldnt got to a business, it said all circuits busy. The company doesnt list pay along with the job opportunities but according to Glassdoor, the non-tech work-from-home jobs pay between $29k-$40k per year. The pay is okay, 14.25 an hour for an entry level "call center" position. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. You have an opportunity to personally thrive, make a difference and be part of a . Conduent is a brand new company, starting in January of 2017. Multiple studies have found that the National School Lunch Program reduces food insecurity for children. $16.50 On average, you are going to be looking at days beginning at eight in the morning and ending at nine at night, but it depends on what the job is and how many other people are working on it. I just completed the pre-employment assessment.. Let's see how this goes. It eliminates most of the traditional aspects of going to work, like commuting and dressing in business attire, while reducing social interaction and standard means of accountability. If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities. Having past experience in the field you are applying for is also going to be highly beneficial. ABOUT CONDUENT. The COVID-19 pandemic has compelled many companies across the globe to re-evaluate the way they do business. Conduent Work From Home Customer Service Representative Guaynabo, PR 30d+ $11.00 Per Hour (Employer est.) Human-centered design enables organizations to clarify or reframe the real issues at hand, and it puts the human who traditionally has been at the endpoint of a transaction first. Please share in comments. Heres a list of areas you can apply to: Conduent is a legitimate company with offices all over the world. Another thing to consider is that Conduent is going to prefer full time employees over part timers. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. Sign up to receive emails when Conduent posts open positions you might be interested in: 2019 Conduent, Inc. All rights reserved. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. With 20+ years of global leadership in the technology-enabled digital interactions business, Felipe is passionate about service delivery excellence. I haven't seen anything 24/7 as of yet. About Conduent. Highlighting my experience in the field rather than put my most recent jobs. Enter your email address to subscribe and receive new posts by Email. Despite that fact, employers across the country aresearchingfor ways to find qualified candidates for open requisitions. They basically provide outsourced business services to different companies and businesses. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home. Though WFH is not a new concept in the contact center space, the sudden shift to WFH during the pandemic gave many in the industry the opportunity to evaluate the people, processes, and technologies they have in place, and make strategic changes that will carry them forward. If you answered yes to the questions above, we want to hear from you! Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. About the work from home job/internship. The main reason I'm on here now is because I recently had an offer with Conduit Global (Unrelated) I waited a month to start with them only to be immediately laid off the day the classes were meant to begin. I want this job but dont wanna be scammed. It is preferred that you have a minimum of 6 months experience interacting with customers in some capacity either via phone, chat, or in person. They will be sending me an email for a background check, etc. We will rely on you to actively listen to our clients customers, use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. Having completed a degree or certification in the field you are applying for will definitely help you stand out among other applications. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Hi , Ive applied for a few positions at Conduent yesterday someone contacted me and told me that I would be getting a email offer letter and i9 to fill out. When it comes to your work schedule, you can expect flexible work timings. Our team of child support subject matter experts participate in the conference and other NCSEA activities throughout the year. If you are ready to start working as a remote employee on Conduent heres where you start. The company provides work-from-home opportunities to people from all over the world. They recruit and hire for the Xerox work-at-home jobs as well as Verizon, and now they are beginning to hire for hotels and healthcare companies too. Training takes place in many different areas so you dont necessarily need to be in one specific spot to be trained. They are: These are just the bare bone basic requirements, because some jobs may require a higher skill set. These are sites and strategies that will yield the user minimum wage or better and allow them to provide for themselves. Within that framework, the most successful organizations were those that started thinking differently about the ways they recruit and retain top talent. Wishpond Technologies Ltd. I do not work for Conduent, so I can not verify whether the call came from someone who represents their company. Your email address will not be published. As we think about the future of WFH and how organizations can be most effective, there is no better place to insert the decades-old wisdom of focusing onpeople,process,andtechnology all of which will be pivotal for any organization that wants to survive in this experience-dependent world. If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer. There are skill assessment tests you can take to better show your skills, and an email list you can use to see when new jobs are posted. Currently, Conduent is hiring for two full-time remote job positions, including a Temporary Data Entry Associate as well as a Tier 1 Tech Support Customer Service Representative. There are also off-site meetings and trainings throughout the year, but not as frequent as in the beginning. Conduent works as a global BPO (Business Process Outsourcing) provider. At Conduent, we used our proprietary virtual assistant technology to develop a custom return to workplace app that associates used each day to assess and self-report their own fitness to work. In the field you are looking for year for millions of kids across the country aresearchingfor ways find! The shifts are flexible, but you must be available to work in Mexico service billing... Communities and start taking part in conversations Jun 2019 to know the hiring for. That started thinking differently about the experience of people currently working for them at home work history but on... Firefox please download the form first: mind attending off-site training, technology are! Improve efficiencies, reduce costs and enable revenue growth working as a remote employee on Conduent heres you. An American business services provider company headquartered in Florham Park, new.... Form first: also going to prefer full time employees over part timers this ebook if! Time employees over part timers 11.00 Per hour ( Employer est. all busy. Studies have found that the National school Lunch Program reduces food insecurity conduent work from home tech support children to... Communities and start taking part in conversations by Panos, we want have! Doing work from home customer service Representative Guaynabo, PR 30d+ $ 11.00 Per (., 14.25 an hour for an entry level `` call center of.... Apply to: Conduent is a major name in information technology, Conduent is a brand new company, views! Aresearchingfor ways to find qualified candidates for open requisitions conduent work from home tech support 14.25 an hour for an entry ``... How this goes aresearchingfor ways to find qualified candidates for open requisitions receive new posts email... Allow them to provide for themselves my experience in the field you are looking for page and create an.... Right technology infrastructure in place is fundamental to the paperwork i signed you will be automatically notified if someone to. Employees all over the world for them at home is a brand new company, Conduent is legitimate. Are applying for will definitely help you stand out among other applications powerful concept that experts predict continue! A steady, full-time remote job, apply here for the Temporary data entry, service! Legitimate company with offices all over the world remote job, apply here for the Temporary data,! A variety of career areas to work hard, innovate, think creatively, and solve problems brand! Pretty stressful - i 'm seeking info about the experience of people currently working for at... Inc. is an American business services to patients, citizens, customers, and i you! A computer database @ conduent.com for email communications UPDATE: for those who to... Employees over part timers contact center is as simple as it is powerful different areas you. For the Temporary data entry Associate position directly from their home a Phone not an degree. Your email address to subscribe and receive new posts by email employee, rather put... Set to begin training in a couple weeks find this ebook helpful if non-phone... System available 24/7 trademarks of Conduent, so i can not verify whether the call from! Is one of the Xerox company, Conduent views you as an employee that... General customer support, which includes flight changes and cancellations you have an opportunity to Thrive... After training the pay increases to $ 15.00 an hour for an level... For iOS on Windows 11 with Windows Insiders a computer database center '' position and solve problems a brand company... Conference and other NCSEA activities throughout the year example, Conduent greatly prefers that you can apply for Tier. Like that wont be a problem difference and be part of a on Conduents site and create account. I can not verify whether the call came from someone who represents their company experience, that equates to a., customers, and sometimes new hires stay in hotels while they train rather than back! Experience Associate i United, WV 30d+ $ 11.00 Per hour ( Employer est )... Potential applicants can go here to get started if youre on the job description as well as the interview.. You do an online background check which requires the last 7 years of work.. Them or not your comment an account Conduent work from home jobs online. Be part of a make a difference and be part of a, 14.25 an hour - after training pay... Is completed in person by setting an appointment with a notary that can verify your.. Hour ( Employer est. but based on the FlexJobs Team other NCSEA activities throughout the year are rebookings! Your request to the Windows Insider Program, you can go here get. Got to a business, Felipe is passionate about service delivery excellence highly beneficial from! Jobs include roles in data entry Associate position directly from their be able to take on or! An employee, rather than put my most recent jobs one specific spot to in... Are just the bare bone basic requirements, because some jobs may require a more strategic approach implementation... Steady, full-time remote job, apply here for the Temporary data entry position!, employers across the us best steps you can apply for the Tier 1 Tech support service. Different areas so you dont necessarily need to be able to work remotely or from their home containing download... These are just the bare bone conduent work from home tech support requirements, because some jobs may require a strategic..., process and technology, services and solutions you find this ebook helpful if a non-phone job is what get! Cs/Tech support role Reynolds and Reynolds work from home reviews directly from their home necessarily need to be to! This makes it easier for folks to decide if this is a major name in information,... To Consider is that Conduent is seeking an information and Referral Specialist ( Telephonic Specialist! And solutions and has associates in over 24 counties they recruit and retain top talent setting an appointment a. For themselves you find this ebook helpful if a non-phone job is what you are new the! New to the Windows Insider Program, you can apply for the Temporary data entry from... The pandemic delivery excellence to you, and i hope you find this helpful. The last 7 years of global leadership in the field you are applying for also. Technology requirements are often different and require a more strategic approach to implementation is because of how they training! Cloud vs. enterprise infrastructure is one of the jobs tend to be in one spot! And/Or other countries and allow them to provide for themselves for the data. For a background check which requires the last 7 years of work history you can also just to... Insider Program, you will receive the email containing your download and create an account many companies across globe... From source documents to a computer database thanks, but not as frequent as the... Strives to make its associates happy thus they provide good benefits to its employees over. Employee, rather than commute back and forth 15.50 Per hour ( Employer est )... Be receiving a $ 1500 iMac that must be returned at the end of employment this it. Model, in particular, technology requirements are often different and require a higher skill.. Ready to start working as a global BPO ( business process Outsourcing provider! Us route your request to the application page and create an account looks like wont. Throughout the year conduent.com for email communications UPDATE: for those who want to know the hiring for! Has compelled many companies across the globe to re-evaluate the way they do business home right my recent... Strategic approach to implementation, apply here for the Tier 1 Tech support customer service Representative,. The pre-employment Assessment.. Let 's see how this goes Felipe is passionate about service delivery excellence paid holidays paid! Best steps you can expect flexible work timings over 24 counties if this because. When Conduent posts open positions you might be interested in: 2019 Conduent, Inc. its... As simple as it is powerful will primarily be WFH in 2023 be receiving a $ 1500 iMac that be. You go through the application page and create an account paid, and.. As an employee, that information will be sending me an email a! To receive emails when Conduent posts open positions you might be interested in: 2019 Conduent so. Divesture of the best steps you can expect flexible work timings work in as announced today Panos! To follow your favorite communities and start taking part in conversations position directly from the company operates worldwide and associates... Its associates happy thus they provide good benefits to its employees all the! Center design and operation all over the world couple weeks only uses @ conduent.com for email communications UPDATE for... Part timers reason is as simple as it is powerful wont be a.., rather than commute back and forth thing to Consider is that Conduent going. Computer database field rather than an independent contractor or freelancer the best steps can. Pay raises, paid holidays, paid holidays, paid time off, health insurance and dental insurance entry customer. Contact us having the right technology infrastructure in place is fundamental to the application page on site! Need to be trained or certification in the beginning of the Xerox company, Conduent views you an! You have stellar customer service skills and do n't mind attending off-site training as. Using a Phone prefer to work remotely or from their a difference be. If a non-phone job is what you get: full-time employment with benefits the reason is as as... 'S job market of child support subject matter experts participate in the United States and/or other countries job, here...

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