LaFollette, TN 37766-3064 The TDHS inquiry form is a convenient way to submit an inquiry about your case. Office Hours: 8:00 am - 4:30 pm 1, Cty. SNAP is available to households (individuals who live and prepare food together) that meet certain qualifications referred to as eligibility criteria. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. 8421 Rutledge Pike, Suite 101 FAX: (423) 543-3672 Non-custodial parents (and employers) can use this secure online portal to submit child support payments with a credit card or an e-wallet account. Oak Ridge, TN 37830-8010 FAX: (731) 989-0422 Union City, TN 38261-5542 Office Hours: 8:00 am - 4:30 pm 4, Cty. FAX: (423) 334-1250 2700 Middlebrook Pike, Suite 200 113 Factory Street 303 Home Avenue #64 _______________________________________________________________________________________________________________________________. Sevierville, TN 37862-3604 To file a program complaint of discrimination, complete theUSDA Program Discrimination Complaint Form, (AD-3027) found onlineat How to File a Complaint, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. Spencer, TN 38585-3000 TDHS is upgrading! SNAP is one tool administered by TDHS to help Tennesseans reach their full potential. Paris, TN 38242 601 Fifth Street Office Hours: 8:00 am - 4:30 pm -Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Satellites: #66 Elderly recipients and individuals with disabilities who receive SNAP benefits are required submit a Mid-Certification Formthat is due at the halfway point between approval and renewal (the 12th month after approval). Office Hours: 8:00 am - 4:30 pm Need Assistance Beyond SNAP? 4017 Hwy. Phone: (731) 286-8305 You can find information about your case by logging into our One DHS Customer Portal and selecting Case Connect. #44 Waynesboro, TN 38485-3037 3, Cty. These opportunities can help your family transition from todays challenges into a brighter future tomorrow. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. 1050 S. Hwy. #92 Find aFamily FocusedSolutions Provider near youhere. FIELD MANAGEMENT DIRECTOR 1 Nicole Hicks Office Hours: 8:00 am - 4:30 pm Gainesboro, TN 38562-9370 Look for the Chat with Ava image on the lower right side of this page to chat and find the answers you need. Phone: (423) 346-6237 DHS Home; FIELD MANAGEMENT DIRECTOR 1 Christy Fox-Gibson Manchester, TN 37355-5900 Office Hours: 8:00 am - 4:30 pm - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Winchester, TN 37398-2637 2, Cty. 1, Cty. Office Hours: 8:00 am - 4:30 pm FAX: (615) 443-2761 - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. See section How to Apply for SNAP or Click Herefor details. Phone: (731) 644-7350 809 South Mabel Street Phone: (931) 393-0162 Application Recertification (Optional Renewal). FIELD MANAGEMENT DIRECTOR 1 - Dearl Henard FIELD MANAGEMENT DIRECTOR 1 - Melissa Loggins 105 Eatherly Landing, Suite B FIELD MANAGEMENT DIRECTOR 1 - Steve Shedd Check Website. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. 1000 England Drive, Suite B FIELD MANAGEMENT DIRECTOR 1 - Penny Bates - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, District Office - Upper Cumberland - Cookeville FIELD MANAGEMENT DIRECTOR 1 - Terri Dunn Mail: Download a copy OR use the paper copy sent with your recertification packet to: U.S. Phone: (931) 589-2193 5, Cty. Office Hours: 8:00 am - 4:30 pm FIELD MANAGEMENT DIRECTOR 1 - Patricia Hodge Interviews can be completed during first contact with your case worker or scheduled for a future date according to federal guidelines. Email:TrousdaleFA.CaseVerification.DHS@tn.gov Application is Processed (Approved or Denied). Mail your application or copies of your documentation to: Family Assistance Division Department of Human Services P.O. Lebanon, TN 37087 Woodbury, TN 37190-1629 After you submit your SNAP application, other documentation and actions may be required to process your application and maintain your benefits. Office Hours: 8:00 am - 4:30 pm If your case is determined expedited, you may receive approval and benefits within seven days. #28 1, Cty. FAX: (423) 587-7048 5, Cty. Office Hours: 8:00 am - 4:30 pm 3, Cty. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, District- West Tennessee - Jackson If your household experiences any of the following changes while receiving SNAP, you should report the change within 10 days of the occurrence: Click Here to learn more about SNAP eligibility as described above, or contact the Family Assistance Service Center at 1-866-311-4287 for more information. To report a change, Click Here download a Change Form. Email:LewisFA.CaseVerification.DHS@tn.gov Office Hours: 8:00 am-4:30 pm Jackson, TN 38301-3658 FIELD MANAGEMENT DIRECTOR 2 -Angela Cotton - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Free assistance is available. FAX: (931) 243-4887 Email:OvertonFA.CaseVerification.DHS@tn.gov 2193 Feathers Chapel Rd. 4, Cty. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. FIELD MANAGEMENT DIRECTOR 1 Melissa Loggins Use the menu and information on this page to learn more about SNAP application, eligibility, EBT cards, emergency programing, and other related topics. #70 You may be asked to submit documents that verify your social security number, identification, current residence, income, shelter, utility costs, other resources and/or possible deductions. Instructor - Human Services. #38 FIELD MANAGEMENT DIRECTOR 1 - Tracy L. Douglas Phone: (615) 451-5814 To learn more about SNAP eligibility guidelines, Click Here for more information . Livingston, TN 38570-1831 Office of the Assistant Secretary for Civil Rights as described above, or contact the Family Assistance Service Center at 1-866-311-4287 for more information. To learn more about other TDHS programs, Click Here. 4, Cty. Winchester, TN Apply Online You can apply online for Tennessee Food Stamp program. FAX: (931) 289-4104 4, Cty. Completing the SNAP application is just the first step to join SNAP and begin your journey to self-sufficiency. 66, S. Suite 14 Click Herefor contact information for your local office. FAX: (931) 723-5061 141 East Lake Avenue Click Herefor contact information for your local office. #17 Click Here to download a Change Form to report these changes. Email:MeigsFA.CaseVerification.DHS@tn.gov 7, Cty. #18 FAX: (931) 759-5917 Office Hours: 8:00 am - 4:30 pm 527 Crews Street, Suite A #84 Fax: (202) 690-7442; or Email: intake@usda.gov. 620-C Roosevelt Dr 1035A Wayne Road After the recorded message, you will reach an operator who can provide you with an interpreter. #72 Those who are eligible receive an Electronic Benefits Transfer (EBT) ACCESS Card to make food purchases. Greeneville, TN 37745-3074 Phone: (731) 364-3128 5. Email:BedfordFA.CaseVerification.DHS@tn.gov Email:FentressFA.CaseVerification.DHS@tn.gov ), should contact the Agency (State or local) where they applied for benefits. Email: ChesterFA.CaseVerification.DHS@tn.gov Email:RoaneFA.CaseVerification.DHS@tn.gov #61 To help you maintain your benefits after approval, we encourage you to Click Here to visit the Applying for Services page and view step-by-step instructions for receiving and maintaining SNAP in Tennessee. Phone: (423) 634-6200 ET FIELD MANAGEMENT DIRECTOR 1 - Steve Shedd Selmer, TN 38375-1832 Interviews can be completed during first contact with your case worker or scheduled for a future date according to federal guidelines. To learn more about replacement SNAP and related supports as they are made available, click here. Clarksville, TN 37040 2497 South Roane Street, Suite 100 - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Phone: (931) 232-5304 Application Recertification (Optional Renewal). You will be notified of your recertification date and the associated submission requirements two months before the expiration of your current SNAP benefits. #34 FAX: (731) 986-8652 CaseConnect does not contain case information for any application denied or case closed 90 days or more in the past. Email: GilesFA.CaseVerification.DHS@tn.gov Dist. 1, Cty. #2 Phone: (615) 666-4041 If a household member is an able-bodied working adult whose work hours are reduced to an average below 20. FAX: (423) 625-4548 #95 - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Lexington, TN 38351-1938 Use Case Connect Ava, the Tennessee Department of Human Services Virtual Assistant can direct you to the answers for many of your questions and provide points of contact to speak to TDHS workers regarding your case. FIELD MANAGEMENT DIRECTOR 1 - Kathi Taylor 3, Cty. Office Hours: 8:00 am - 4:30 pm FIELD MANAGEMENT DIRECTOR 1 - Shaun Perkins To report a change, Find many of the answers youre looking for when you. FAX: (901) 475-2617 Find aFamily FocusedSolutions Provider near youhere. Office Hours: 8:00 am - 4:30 pm To learn more about replacement SNAP and related supports as they are made available, click here, Click Here for Info on Replacement SNAP Benefits, Click Here to locate a retailerthat accepts SNAP in your area, learn about using SNAP to purchase food online when you Click Here, Click Here to visit the USDA Eligible Food Items page, completing and submitting a SNAP application online, Click Here download a SNAP application in the language of your choosing, Apply for SNAP Benefits and Upload Documents Here. Some cases may receive a expedited status based on customer need and guideline standards. Supplemental Nutrition Assistance Program (SNAP), Deaf, Deaf-Blind and Hard of Hearing Services, Community Tennessee Rehabilitation Centers, Family Assistance Live Chat, Direct Email, Child Care Payment Assistance Online Application. Phone: (931) 243-3183 Click Here to learn more about the application process and associated timelines. Additional documentation and forms are required to receive and maintain SNAP benefits. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Phone: (731) 772-4242 Phone: (731) 968-3652 Click Here to locate a retailerthat accepts SNAP in your area or learn about using SNAP to purchase food online when you Click Here. To better serve you, the way you access DHS applications and online tools has changed. Verification documentation can be submitted by file upload, scheduled appointment, or by mail. FAX: (731) 427-7855 Email:AndersonFA.CaseVerification.DHS@tn.gov 286 Frey Street Ste 101 Similar to credit cards, EBT cards can be used at participating stores and online retailers to purchase groceries. FAX: (865) 429-7051 Postal Mail - DC Health Link, Case Record Management Unit, P.O. Submit your completed form or letter to USDA by: Mail: U. S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue SW, Washington, D.C. 20250-9410. 3, Cty. 4, Cty. Office Hours: 8:00 am - 4:30 pm 5, Cty. Custodial parents (or caregivers) can also use the portal to review remittance advices and monthly statements. #13 - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. (Call for Directions) FAX: (731) 884-2660 Payment requires separate log-in credential from the DHS account. Customers who choose to mail information to TDHS as part of the application, verification or reporting process should send copies of personal records and avoid sending original documents as documents may not be returned. Need help finding the right information? 224 4thAve., Suite 102 Email:WhiteFACaseVerification.DHS@tn.gov Phone: (423) 623-1291 After approval, SNAP recipients in the 10-Day Reporting classification may experience fluctuations in their income, residency, household composition, child-support or other resources. Contact the Family Assistance Service Center Number 866-311-4287 and/or the TTY number at 711. TDHS has offices to serve all 95 counties in Tennessee and can be reached via phone or visited by scheduled appointment. 1, Cty. At TDHS, we administer SNAP with the belief that you can focus on work, school, and family wellness when youre well-nourished and dont have to worry about where your next meal will come from. FAX: (615) 382-3135 Phone: (931) 473-9633 Phone: (931) 722-3431 Find Us on Social @TNHumanServices - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. FAX: (615) 597-8531 3, Cty. -Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. #59 - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Phone: (423) 727-7704 #25 Phone: (423) 585-1444 FIELD SUPERVISOR 1 - Jennifer Mills FIELD MANAGEMENT DIRECTOR 1 - Kathi Taylor To better serve you, the way you access Documents Management portal has changed. #23 Click the chat icon in the red circle located in the lower right corner of this screen to find many answers related to the Supplemental Nutrition Assistance Programs (SNAP), Families First Program and contact information. 17209 Hwy 58 N Suite A, FAX: (423) 743-1122 -- 815 Dolly Parton Parkway FIELD MANAGEMENT DIRECTOR 1 - Kathi Taylor You can also use the links below to download a checklist to use as an at home guide to track the progress of your SNAP case and manage associated deadlines and document requirements. FIELD MANAGEMENT DIRECTOR 1 - Patricia Hodge #55 Office Hours: 8:00 am - 4:30 pm FAX: (731) 779-0151 Phone/TTY:(931) 962-1162 Memphis, TN 38181 Please note: TDHS offices may have COVID-19 safety measures in place. #65 Fax: (615) 563-4061 Apply Online - One DHS Customer Portal Often documentation to verify your identification and eligibility is needed to receive SNAP approval. (901) 543-7351. Email: HendersonFA.CaseVerification.DHS@tn.gov Phone: (615) 790-5500 Email:MaconFA.CaseVerification.DHS@tn.gov 323 Rockfort Road Office Hours:8:00 am - 4:30 pm If you feel your denial was unmerited, you can Click Here to file an appeal. FAX: (931) 528-9058 Email:SequatchieFA.CaseVerification.DHS@tn.gov Office: 227 French Landing Phone: (731) 426-0873 Email: GreeneFA.CaseVerification.DHS@tn.gov Office Hours: 8:00 am - 4:30 pm Find many of the answers youre looking for when youClick Here to visit the TDHS Family Assistance Frequently Asked Questions page. FAX: (615) 792-9280 1, Cty. If you misplace your form, you can contact the Family Assistance Service Center by phone at 866-311-4287 and/or the TTY number at 711 to receive another form. Office Hours: 8:00 am - 4:30 pm - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist 4, Cty. FIELD MANAGEMENT DIRECTOR 1 Dorothy Hamilton Email: RobertsonFA.CaseVerification.DHS@tn.gov 307 S. Murray Street Memphis, TN 38115 You may also be asked to provide more information during an eligibility interview. #81 The sooner you provide verifications the sooner your application may be processed. Email: CannonFA.CaseVerification.DHS@tn.gov Huntingdon, TN 38344-4207 Start your journey in applying for services by creating a One DHS Account or logging into the One DHS Customer Portal. 1400 College Park Dr. Suite C FAX: (615) 532-4341 "FA" 2221 Thornton Taylor Parkway Phone: (423)601-7001 1416 Stad Avenue SNAP can be used to buy staple food items at most grocery stores and some online retailers. Office Hours: 8:00 am - 4:30 pm Parents and caregivers can learn about services offered by child care providers in their area using distance, provider name, rating, or age restrictions search functions. You will need to create a new account by clicking on "Create New Account" using the Customer Portal link below: https://OneDHS.tn.gov You must use your new account to access services offered by TDHS. Submit an Inquiry Form FAX: (731) 852-4612 After receiving your completed application, a SNAP caseworker will contact you within 10 days regarding an interview. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. FIELD MANAGEMENT DIRECTOR 1 - Kathi Taylor 5, Cty. Email:BentonFA.CaseVerification.DHS@tn.gov Apply in Person You can also apply for the Tennessee Food Stamp by visiting your local department of Human Services. #87 FAX: (423) 744-2596 Administrative Office - One Commerce Square Anyone who has reasonable cause to suspect an adult has, without consent, suffered abuse, neglect, or exploitation can report such an incident online. Click Here for more information on eligibility. 1023 Mineral Wells Avenue, Suite F Click Here to learn how to prevent, report and stop EBT theft and fraud. FIELD MANAGEMENT DIRECTOR 1 - John Davis Decaturville, TN 38329-8037 - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Shelbyville, TN 37160-3529 Office Hours: 8:00 am - 4:30 pm SNAP recipients who have a certification period under six months can typically expect to move through these steps when applying to receive SNAP benefits: After receiving your completed application, a SNAP case worker will contact you within 10 days. 4, Cty. Phone: (931) 962-1150 FIELD MANAGEMENT DIRECTOR 1 - Amy Aboumoussa Office Hours: 8:00 am - 4:30 pm CT Please select your correct county from the directory below for more accurate response. Ava, the Tennessee Department of Human Services Virtual Assistant can direct you to the answers for many of your questions and provide points of contact to speak to TDHS workers regarding your case. FIELD SUPERVISOR 1 - Jennifer Mills 7, Cty. 1430 Madison Street, Suite B After you have completed your application, you have three options for submitting the printed SNAP application (choose one): Please note: TDHS offices may have COVID-19 safety measures in place. #8 Some cases may receive anexpedited status based on customer need and guideline standards. Instructions for how to set up a One DHS Customer Portal Account and instructions on uploading documents are described in the video below. TDHS is currently reviewing and revising its SNAP policies in order to simplify, streamline, and ensure the documents reflect our current best practice. Changes to the household composition (Examples: a birth, death, divorce or adults leaving the home). Office Hours: 8:00 am - 4:30 pm Cookeville, TN 38501-0921 Phone: (731) 635-4141 - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Office Hours: 8:00 am - 4:30 pm FAX: (423) 279-9947 Manager:Debra Riddle, Gibson County Office Fax Number 229-333-7027 (Only for Food Stamp, Medicaid, TANF or Child Care Verification) 5, Cty. 7, Cty. 37 College Drive 325 Bryant Lane SNAP benefits are issued and accessed electronically using an Electronic Benefit Card or EBT Card. Office Hours: 8:00 am - 4:30 pm CT Phone: (901) 320-7200 Uploading documents using the One DHS Customer Portal or resources at a TDHS office can reduce the application processing times. Byrdstown, TN 38549-6001 FIELD MANAGEMENT DIRECTOR 1 - Lori Neely FAX: (865) 986-7798 You can apply for SNAP bycompleting and submitting a SNAP application onlineORyou may submit a printed application by uploading or mailing a printed application to TDHS. #10 During the certification period, benefits are distributed using an Electronic Benefit Card (EBT) Card. #73 #76 111 Campbell Drive (37869) Email:UnionFA.CaseVerification.DHS@tn.gov Office Hours: 8:00 am - 4:30 pm Office Hours: 8:00 am - 4:30 pm Renewal requires completing a recertification application and may involve an interview and re-verification. Email:WarrenFA.CaseVerification.DHS@tn.gov - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. FIELD MANAGEMENT DIRECTOR 1 - Jennifer D. Wiggins Dayton, TN 37321-1314 Verification documentation can be submitted by file upload, scheduled appointment, or by mail application. Although the certification period for this classification is 12 months, these households are required to submit a Simplified Reporting Form at the sixth month of certification in order to continue receiving benefits. Office Hours: 8:00 am - 4:30 pm Box 902 (37096-0902) Click Here to learn how to prevent, report and stop EBT theft and fraud. 3, Cty. 4, Cty. Memphis SNAP Office. #41 Lafayette, TN 37083-1332 2, Cty. See section How to Apply for SNAP or Click Here for details. Pulaski, TN 38478-9981 Be prepared to answer questions related to possible COVID-19 exposure, and follow social distancing guidelines for visitors and staff. The Supplemental Nutrition Assistance Program (SNAP) is a U.S. Department of Agriculture (USDA) initiative administered by Tennessee Department of Human Services (TDHS) that provides nutritional assistance to qualifying households. Chat With Us Under Tennessee law, citizens have a duty to report abuse, neglect or exploitation of other persons. Once your application, interview, and verification are completed, your application will be reviewed, and you will be notified of approval or denial of benefits within 30 days. 1060 Wilcox Court 2, Cty. 411 West Main Street Phone: (731) 852-2981 FIELD MANAGEMENT DIRECTOR 1 - Dearl Henard Report A Concern. Nashville, TN 37243 FAX: (931) 456-2961 3, Cty. The Tennessee Food Stamp program, financed 100 percent by Federal funds and administered by the Department of Human Services, provides nutritional assistance benefits to children and families, the elderly, the disabled, unemployed and working families. Customers and businesses that use and accept benefits using EBT cards are strongly encouraged to review preventative measures and reporting practices to stop the theft of benefits. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Find us onFacebook,LinkedIn,or Twitterto discover updates on TDHS programs, or visit ourYoutubefor informative videos about TDHS programing. Email: DicksonFA.CaseVerification.DHS@tn.gov This easy-to-use checklist can help you keep track of the associated dates for submitting SNAP verification and other required documentation needed to receive SNAP. - Services: Food Stamp; Families First; Child Care Certificate; Medicaid; and TennCare, Dist. Henry County Department of Human Services Food Stamp Office (Paris, TN - 22.1 miles) Obion County Department of Human Services Food Stamp Office (Union, TN - 22.4 miles) Carroll County Department of Human Services Food Stamp Office (Huntingdon, TN - 25.2 miles) Gibson County Department of Human Services Food Stamp Office (Trenton, TN - 25.9 miles) Failure to submit required documents such as change forms or Simplified Reporting Forms can result in the cancellation of SNAP benefits. 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