Its shaped by the people you hire,. HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. ChatGPT is here to stay. Anna Griffin: I cant wait to see what youre going to make possible next. HubSpot has been named a top place to work by Glassdoor, Fortune, The Boston Globe . What is Yamini Rangan's Past Insider Trading? Thats what I took away from my engineering career. The individuals or entities selected as "gurus" may buy and sell securities before and after any particular article and report and information herein is published, with respect to the securities discussed in any article and report posted herein. HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. of 61,738 shares made by Timothy Regan In . When do you want to talk about French fries? For us, that was the end of the journey. Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. Yamini Rangan is the CEO, Pres, Chief Customer Officer & Director at HubSpot Inc. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. Id love to hear your philosophy on modern-day engagement. Yamini's present occupation is listed as a . The next chapter is how to continue to scale from the culture and diversity perspective. "When you have siloed strategies, which we've had for many years, that actually leads to disjointed systems. How do you decide what to work on first? Written by Hannah Fleishman In order for you to take that step of thinking through the lens of the customer, you have to create a customer council of some sort, bring the leaders across marketing, sales, and customer success, look at metrics that customers will be impacted by not the number of leads or the ACV, but how many customers visited this website, how many customers are engaging with our free product and how many customers are getting value out of it so that they look at upgrading. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. Yamini Rangan is the Chief Customer Officer of Dropbox Inc. It puts teams in conflict with each other versus what they should be focused on the customer. First off, it puts marketing, sales, and customer success at odds. I think thats what I live to do.. Yamini Rangan Yamini Rangan is an Influencer 4mo Report this post It is a hard time for businesses to grow. Chief Financial Officer Kathryn Bueker Today, more than 100,000 customers across more than 120 countries use HubSpot's powerful and easy-to-use tools and integrations to attract, engage, and delight customers. According to the SEC Form 4 filings, Yamini Rangan has made a total of Focusing on cadence. Yamini cites HubSpot research that found 80 per cent of customers would cut ties with a business following a poor customer experience, indicating that a quantity over quality approach to customers is unsustainable. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers.HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. Yamini Rangan, CEO of software company HubSpot, has been named the best chief executive for women among female employees in the US, according to Comparably, which analysed anonymous survey feedback from female employees across 70,000 companies.. Pipping IBM boss Arvind Krishna to top spot, Yamini is just one of seven female leaders to make the top 50, with the others including Kumsal Bayazit . Updated Aug 4, 2021, 8:33pm EDT. I think the next chapter is even bigger than the previous one. Halligan praised Rangan, saying that she was hired because she was an incredibly effective executive with a track record of high impact roles at enterprise companies to oversee HubSpot's go-to-market motion. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. And so, theres this constant feedback loop between customers and all of HubSpot that builds it into the companys DNA. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment.. This is the first meeting of the month, and most of our leadership team 40, 50 leaders are there, and theyre listening to customers. Free and premium plans, Content management software. no insider transaction in Dropbox Inc (DBX). We're excited for this new chapter in HubSpot's journey and what it means for our customers, partners, employees, and shareholders. Anna Griffin: Yamini, welcome to the show. Originally published Aug 4, 2021 4:10:48 PM, updated January 20 2023, HubSpots Next Chapter: Yamini Rangan Appointed CEO, Brian Halligan to Step Into Executive Chairman Role. We say this is like customer in rather than function out. Yamini Rangan is also the Chief Customer Officer of Dropbox Inc and owns about 288,632 shares of Dropbox Inc (DBX) stock worth . Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. HubSpots founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers, and at the start of 2020, Yamini signed on. Since day one of her arrival, shes made our organization better, and while I was out, she led the company with clarity, empathy, and exceptional results. Thats literally the mantra we have, the north star we have. Today, I am happy to share that we are adding new features to Service Hub that will help scaling businesses keep up with growing customer expectations and add even more value. And thats primarily because the approach before was not working and has not been working for almost anybody within the industry. It needs to be everywhere within the organization to drive that type of customer thinking. Rangan joined HubSpot in 2020 as chief customer officer from Dropbox, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. Tell us more about the Flywheel advocate approach. Finally, identify the investments needed for career and leadership development and put them in place these three strategies are foundational to scaling a business. Yamini is a tech industry veteran with over 25 years of experience. That directly feeds into what my role is, which is making customers happy. Yamini previously served as . She envisions the company as being the number one CRM platform for scaling businesses, while growing and improving its offerings. Very difficult. When Yamini hit the half-year mark . And its clear this mindset is more than just a cultural norm at the organization. The first step is to go from functional thinking to customer thinking. Thanks, Yamini. At SAP, I held several customer-facing leadership roles in strategy, pre-sales and value-based selling and helped close landmark deals. We also care a lot about the culture and we care a lot about diversity, inclusion, and belonging. Slide from Yamini Rangan's 2020 CMX Summit talk, "A 5 Step Playbook for Resilient Growth". "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". Let's turn to our first quarter 2022 financial results. Yamini has been overseeing day-to-day operations at HubSpot since March 2021, managing Board meetings, the HubSpot earnings call, and key hiring and growth initiatives, working closely with our co-founder & CTO Dharmesh Shah. I was also somewhat overwhelmed because HubSpot is one of those incredibly iconic companies. Gurus may be added or dropped from the GuruFocus site at any time. Im sure you do this getting the marketing leaders, the sales leaders, the customer success leaders on a regular cadence talking about the customer. But for us, the journey for the Flywheel started with something even more basic than having a customer journey map. We have a voice of the customer program and team, and that teams accountability is to bring both quantitative and qualitative data about customers and their experiences. It cant just be put in silos. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. Yamini Rangan, FTMBA 03, CEO, HubSpot. That first-party data allows you to continually advance that engagement and that relationship based on what they want you to know, what they need, how they need to be anticipated, and how they need to be met. a net For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Yamini is a tech industry veteran with over 25 years of experience. The information on this site is in no way guaranteed for completeness, accuracy or in any other way. . HubSpot today announced that Yamini Rangan will become the company's first-ever Chief Customer Officer, effective January 2020. . Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO sale Yamini Rangan: Exceptionally emotional, partly because of my journey. Prioritization is a perennial challenge when building a product roadmap. Free and premium plans, Connect your favorite apps to HubSpot. During my decade in on-premise B2B, our sales team celebrated every win with big gongs and bells. Then, we created a strategy that was customer-focused. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . Inside Peloton's rapid rise and bitter fall and its attempt at a comeback. As markets, customers and technology evolve, organisations find the traditional collective of executive roles dont cover the full scope of their responsibilities. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. Then, there is some kind of bell that rings because you win the customer. In 2003, fewer than 20 people worldwide held the title. Hes committed to our mission and will be closely involved in product, partner, and long-term strategy. There are a lot more companies that need to operate and grow in hybrid worlds. Yamini joined HubSpot in 2020 as Chief Customer Officer, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. sale The largest trade she's ever made was selling 35,936 units of HubSpot Inc stock on 6 December 2018 worth over $785,202. Ms Rangan is 47, she's been the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc since . Were in the middle of a transformation. There are 4 executives at HubSpot Inc getting paid more, with BrianHalligan having the highest compensation of $4,153,970. Learn More on Yamini Rangan's trading history. Other recent insider transactions involving Dropbox Inc (DBX) include For Yamini, achieving this alignment is a three-part strategy: the business strategy, the organisational strategy and the people strategy. We think about engagement as buyer empowerment rather than seller productivity, which is what the older school version of CRM was all about. 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