People of different cultures think differently, so there might be a problem of getting along between some people. The report understandably sparked outrage. The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). Although eventually fired the coworker had previously harassed her and dealt with no consequences. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. Trade secrets are something not generally known. Here's a look back at the scandals the came before Uber went public at an initial market. Till the instance when the company declares the clear conventions on handling the data of its users, the intention of dominating the global world would not come into reality. You can also use our tools to come up with interesting topics and points to argue in your Uber faces many regulatory and legal issues outside . Uber's disadvantages include its surge pricing and the negative effects of replacing steady jobs with gig work . His personality was not a role model to be set before the huge business empire. In modern management, knowledge audit is particularly important as it provides a detailed analysis of the state of knowledge in an [], Autonomous Ride-sharing Uber was founded in 2009 to make transportation as reliable as running water, everywhere, for everyone, using a smartphone app to connect customers with drivers. This essay has been submitted by a student. America Economic Review, 107(5), 176-82. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. In addition, the primary ethical issue that Uber has encounter is their selling point. Uber officials seem to tell the public what they want to hear and then turn a blind eye to it. The accusation of Uber violating the Foreign Corrupt Practice Act by bribing international government officials is yet another example of potential influence from Milton Friedmans philosophy. Uber's advantages include door-to-door convenience, safety, and reliable quality. This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). And nobody gets away with just an apology. Ubers problem: A culture of dishonesty. Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . Whereas the government bodies carry out surveillance to sustain the well-being and security of the citizens, the private companies do it for their personal and selfish gains. Uber is the taxi app that has taken big cities by storm. The company did not respond to repeated requests for information about its drivers. Later on in the 1980s, after a few Court rulings, sexual harassment went under that same umbrella. 2021 StudyDriver.com - Big database of free essay examples for students at all levels. In 1978, OReilly became a [], For many years, IPCC is generally known for its role of providing reports that serve as internationally accepted authority due to them having the agreement of leading climate scientists and the consensus of the concerned [], Costco Wholesale is the nations second largest retailer and owes its success to their strategy of being thrifty, economical, investing in their employees and separating themselves from their competitors with good moral ethical [], Costco's adopts a business model that is based on a best-cost strategy. All rights reserved. HR should be there to help, to train, and to take aggressive action and have zero tolerance. Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Senator Al Franken (D-Minn.), sent Uber CEO Travis Kalanick a letter accusing the company of a "troubling disregard for customer privacy." By continuing well assume you board with our cookie policy. We can write you a custom essay that will follow your exact instructions and meet the deadlines. Even if it acceptable to practice bribery in the foreign country, the FCPA prevents US companies from doing so (Hask-Kelchner, 2006). Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). Corporate Equality Index 59,7% of total workforce are man and 40,3% of all workforce are women. National Bureau of Economic Research. The denials were a result of her reports of misconduct to the company. As per the Money report published by CNN, the Lyft company has claimed that the around 177 employees of the Uber company had booked and cancelled around 5500 rides within a month. For everyone else, is an app slightly shinier than its competitors clones enough to outweigh the higher fares that should come with Ubers model? our extensive database of written samples to find the inspiration or research youre looking These reference papers are strictly intended for research and reference purposes only. Wallsten, S. (2015). Susan Fowler, also a former engineer, accused her direct supervisor of sexually harassing her. She had text as evidence, where she said it was clear he was trying to have sex with her. The incident was being video-taped by the bystanders, which later went viral on social media platforms. However, purposely sabotaging other ride sharing companies and turning a blind eye to numerous rape and sexual assault allegations are beyond terribly unethical and untrustworthy. Lyft is positioning itself as the ethical alternative to Uber. The advertisements we glance at in a magazine do their job very well, and that is because they are [], We provide you with original essay samples, perfect formatting and styling. I want to suggest that this may not be possible. The Department of Human Resources told Fowler that her direct supervisor was a high performer and they wouldnt feel comfortable punishing him for what was probably an innocent mistake (Isaac, 2017). In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). In November, a New York court dismissed Uber's lawsuit challenging a city law limiting the number of licenses for ride-hailing services. (The issue would be average pay, not that a driver will necessarily get the minimum wage for every hour they do Uber-related driving.) After the calamitous year Uber has had, it should. We have sent you an email with the required document. To this end, we analyzed Uber drivers' forum discussions about their lived experiences of working with the Uber platform. In his comprehensive critique of Uber, transport expert Hubert Horan made a key observation about the taxi business, which separates it from retail. Geuras, D. and Garofalo, C. (2002). Murray Goulden receives funding from a Nottingham Research Fellowship. In a minor breach, the breaching party failed to perform some aspect of the contract. The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . In Proceedings of the 2018 World Wide Web Conference (pp. Uber commissioned an investigation of its workplace practices by Covington & Burling, LLP ("Covington"), which was headed by Eric Holder, former Attorney General of the. What concerns me, however, is not the invasion of privacy per se, but the fact that most consumers don't know it's going on. . Most stock quote data provided by BATS. By checking a mobile device in the car. There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. It is looking as though, in many territories such as London, Ubers survival will rely on concrete measures to better care for both its drivers and customers. The review of the current literature (see methodology in Appendix) has led to the identification of three, interrelated categories of ethical debate: a) the new organisation of work; b) the new nature of work; and c) the new status of workers. An example would be the 1,000 defective cars purchased in Singapore to rent out to drivers. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. The fact that people are engaged poses the most significant issue. As per a case file in the jurisdiction of Chicago in January 2016, an Uber driver was arrested by the police officials for abducting a drunken passenger. As per the report from the United States, a Washington based nonprofit organization, Electronic Privacy Information Center, charged Uber against the mishandling and breaching the privacy terms in June 2015. And it shouldnt be this way. As Andrew Keen suggested Thursday on CNN.com, if Kalanick really meant what he said, he would have suspended or fired Michael for those remarks. I can help you save hours on your homework. Software, hardware, people and data those components will be analyzed further. Available from: https://gradesfixer.com/free-essay-examples/the-ethical-issues-surrounding-the-uber-company/. Effectively, what both companies surely rely on is investors subsidising the prices customers pay in the short term, in return for a long-term monopoly with higher prices. But as later things blew up, Uber quickly apologised for some of the managers actions, had female executives give positive testimonials on how good it is to work for this company, and examine workplace policies and procedures (Lussier, Hendon 2019). The open letter continues, "Making changes only at the corporate leadership level creates a dangerous likelihood that Uber's sustained ethics challenges will resurface.". 2022 Cable News Network. Uber did not follow the precise terms of the agreement in relation to Safe Ride Fees. Factset: FactSet Research Systems Inc.2019. Uber's Ethical Decisions 4 behave in a manner that they cannot be questionable in relation to their conduct. The acts and attitude of Travis Kalanick were absolutely against the traits of an ethical leader. Their CEO described his company as the "better boyfriend . The malicious intend towards competitive companies like ordering and cancelling the rides through bogus accounts should be terminated by the leadership of Uber Company. Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. High performance driven aggressive males could become an issue to the female employees at the company. However, in providing a vast service Uber has encounter many ethical issues. The Uber Company has appointed some of the independent contractors who use dummy accounts in their burner phones. Fowler reported the incidents to human resources but was ignored. Cramer, J., & Krueger, A. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. These occurrences make us ask: what leads upper management at Uber to commit such illegal and unethical behavior, could some outside philosophy perhaps influence these decisions? One of the reasons for this is improper background . Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. In this essay, we will discuss in depth the specific laws that have made Uber unethical and a subject to the legal system. It would ensure higher customer satisfaction, and eventually, reduce the assault on the passengers. Delving into how Uber handled its breach provides an important lesson in bug bounty ethics, particularly what not to do. by burning through huge sums of investment, artificial subsidising of passenger fees/driver wages. This technique would cause the Lyft drivers to have low availability, waste gas and then more than likely allow the customers to call Uber instead for a ride (Frizell). Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. So can Uber afford to become ethical? Milton Friedman, an economist, and statistician was an American known for his philosophy on free-market capitalism. Sabrina Sy March 22, 2021 Uber Workers' Rights. Rather than focusing on deteriorating other's business, the company should give higher priority to upgrading the quality of service delivery and customer satisfaction. Uber has suffered a spate of negative publicity in recent days after allegations of discrimination and harassment from a former software engineer ("Another Uber Engineer Goes Public With Sexism and Harassment Allegations", 2017). Where do you want us to send this sample? Don't wait until a breach happens to plot the course forward. ETHICAL ISSUES. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. Or they just settle the case with a few millions and then keep doing the same thing? Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . (n.d.). Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. Our professional writers can rewrite it and get you a unique paper. Though there may raise the counter-argument that we are under constant surveillance by government bodies like the police, the moral difference in it being conducted by a private company should be understood. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. A professional writer will make a clear, mistake-free paper for you! Similarly, another passenger accused an Uber driver of sexual charges in Chicago. The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. Saadah, K., Yasmine, S. E., & Mubah, A. S. (2017). Stop wasting your time searching for samples! If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. Amazon became the largest online retailer on the planet by burning through huge sums of investment on the way to becoming dominant in an ever-increasing number of sectors, and a de facto monopoly in some such as books. Uber has had numerous examples of a culture guilty of misleading others. The company is headquartered at San Francisco; California with name Uber Technologies Inc. Uber is the leading American multinational company which has the largest network of online transportation service. Total Assignment Help Rated 4.8/5 based on 10542 reviews. Your time is important. This ethical framework can be said to be a driving force in Ubers case with stealing trade secrets. Same Frizell explains how Lyft told CNNmoney that Uber employees have called and canceled more than 5,000 rides. It is not that Uber is incapable of such ethical measures. ReferencesAngrist, J. D., Caldwell, S., & Hall, J. V. (2017). Its growth to date has been so costly that even after the raft of regulations it has managed to sidestep, and measures forcing down the income of its drivers, it is losing billions every year. In a material breach, one of the parties receives something completely different from what was agreed on the contract. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. There were instances, like the one in South Korea and France, where Uber violated transportation laws.

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