They didn't do that. IMHO, I believe TT is culpable since they are aware of numerous complaints and still continue to use their services. Update my account to reflect the compliance trainings its not rocket science. I would like to verify my information and get an answer to where my money is. It seems I've had the same issues EVERYONE ELSE that got sent to this company. Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. Check amount. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. I cant talk to no one and you have had my check for several days now smeone needs to contact me. I will be calling the IRS to get them involved to see what can be done. I want my money in my bank account or in my mail box. You have been successfully added to the TaxAct Do Not Sell list. Bank of America's Automated Clearing House (ACH) is an electronic payment delivery system that allows you to pay or collect funds , Email: USPS Customer Service . They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. My bank closed my savings account due to low funds, and did not inform me. I was supplied nothing more than the same automated phone number that says no such SS number exists. Why do I login and see a blank dashboard? Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. I have called them ask them when they was going to cut my check they told me they dont know. Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. All rights reserved. Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. MBA, Enrolled Agent. Menu. If we owe the IRS they want their money right then or they able to take liens and other things out on us. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. SSN. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. Hi there boys and girls ME again. I did this 3 different times. I NEED HELP. The bank never got anything.) SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. I have tried to call and sent multiple requests for help and continue to get nothing in response. Desired outcome: *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I received my taxes through sbtpg 03-05-22. This product is not a loan. 2 Select the how you would like to receive your check. We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. Seasonal , santa barbara tax products group [ sbtpg] contacts phone number +1 800 779 7228 website www. These people will keep your money. This will surely increase the credibility of your complaint. SBTPG responded quiclky with a phone number. After explaining things to customer service I was assured that if I faxed in a valid ID, SS card and a bank deposit slip they would be able to correct the account number. I was told in June it was being sent back to the IRS. Same thing happened to me on 2/24/2022. Ask your provider about other IRS e-file options . Federal/ State refund amount. Dana. Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. View refund status. Add file or drop files here. Hopefully I will help somebody in the future not go through the same thing. I need to have my money refunded to me. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. Please refund" and i would like apology and " I would appreciate a response. They have Hi, I would appreciate a response, and my money refunded to me. They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. SBTPG has been holding my refund in excess of $6600 since that time. I am still waiting as well. You dont realize all the fraud. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. See contact information here. I would appreciate a response, and my money refunded to me. Hi, #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { My E-mail is hess72384@gmail.com. Back. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. Well thanks to TPG my husband myself and our child are now homeless! I get a check from University Bank aka Santa Barbara Tax Products Group. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. "name": "TaxAct Online Tax Filing", Tax refund and e-filing are , I had fees taken from refund and today around 6am est SBTPG updated to refund recieved and fees taken out. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! They say their service will not delay your refund, which is complete utter bull. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). Ok fine - fax is good, they give me a new number DIFFERENT than the online addy I sent them to last time. Description. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. If not how do I get a job with them so I too can do as I please! I will seek legal action. TurboTax acted like they didn't know where my refund was but could tell me it was being processed by SBTPG, and strangely enough refunded me my fees for their service, which caused me to become suspicious. Did u ever receive your check a was it TurboTax who assist you with that ? Someone needs to do something to help us get our refunds now. And Tax Services. Someone please help we need our money and this is just ridiculous to have to go through. I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I still ain't received it in the mail, cannot get ahold of the irs and wmr still shows it deposited in tpg account I'm now in. I called today just to be on hold for an hr. Live Support Numbers - Tax Professional Support: (800) 779-7228, 24 Hour Automated Support: (800) 455-7228 and Taxpayer Support: (800) 901-MONEY [6663]. Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? Years in Business: 32. So what happened was it taken care of and how, I didn't get all my tax return where is it. @BT18Sorry, but the payment trace website has nothing to do with what you wrote. Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. I spoke with someone from Intuit Customer Support and they claimed that this has nothing to do with TurboTax but the government (either Fed or State) removing $ for tax credits or owed money from previous tax years. If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. They "sent" me a check in March that I never received. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Social Security number keeps saying invalid. My Girlfriend and Is tax refunds were both short aswell! I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. vcita Guide. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. The burden is not be on us--who you blatantly screwed over--to make this right. Neither is the case in my situation and TurboTax stole over $1100 from me. It was a simple filing. I think the state should investigate this group! Products Group/University Bank policies. Money owed to Ariel obroen, Got about 6 lol. Attachments. what should i do? Please login to your account by completing the form below. Good luck. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. Telephone: (817) 871-4000. Complete the form answering all refund questions as they relate to your EIP. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. You can also send an email to info@soclean.com. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. I still havent received mues ddd 2/24. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" TPG stated theyve mailed a refund check which was never received. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. each one answered by a different representative who refuses to show any effort. Sunrise Banks Enter "2021" as the Tax Period. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. "contactPoint" :{ I am also in the same boat. I used turbotax this year because I thought it would be more convenient. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. "https://www.instagram.com/taxact", Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. "url": "https://www.taxact.com", BBB Business Profiles may not be reproduced for sales or promotional purposes. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " I was supposed to get back $2398 from the federal. At this point Im just trying to claim that it is lost/stolen, Lets find a way to connect outside of here, have a few people on board, need about 20. Something went wrong. "https://www.linkedin.com/company/taxact" According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. They recommend we get it cashed at WALMART?!? How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. Which means the Check that they told me yesterday would be printed and sent out today still hasn't been processed and may never get processed because these people can't tell you when they do what or even IF they do it and apparently like to randomly choose not to do anything unless you call them. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. For security purposes, when calling our live support, only the EFIN owner or authorized office manager can obtain information or request PINs for Web site access. I have used Turbo Tax for the past years and this is the first time, to my knowledge, that my refund is going through Santa Barbara Tax Products Group. Now I have to go through all turmoil to get to the bottom of it. height: 100px; View help center. Did you find a solution to your issue? The IRS processed and funded my refund and somehow my bank returned it. This product is not a loan. At years end 2022 TPG website no longer shows my refund on the site. BBB is here to help. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. I would like for them to send my Funds and All of it. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. All you will get is automated response then hung up on. "telephone" : "+1-319-373-3600", I filed 2012 taxes with turbo tax as I have for years. Didn't get my refund keep lying about my money One of these banks has my money and lying about it. The IRS has submitted the case to BFS for an investigation. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! Please enter the details of your request. arival33 at hotmail dot com SBTPG is the company TurboTax partners with when you request payments through your refund. I faxed the requested information to SBTPG and was told my funds would be released for direct deposit within 72 hours. (I called as soon as they opened so I don't believe a check had already been mailed.) Years in Business: 158. Business Started: 1/1/1865. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . Your email address. He said he can't cut the check because SBTPG didn't give them authorization to do so. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! ; vcita Guide Your comprehensive guide to vcita's main features and workflows vcita Help and FAQs The bank reversed my refund because a misunderstanding with my account. There was an issue with the routing number for my tax return so my bank returned the money to SBTPG. Fees apply. Organizing Clients for Easy Categorization. I am an Enrolled Agent. Their is NO CUTOMER SERVICE that was helpful. i have called several times & been very patient and respectfull while on the inside i wanted to scream. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. Find the Santa Barbara TPG contact information for tax professionals. Therefore, your review page is showing a Direct Deposit to them. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. SoClean 2 Support. Ive waited a whole year now for the money that I had worked for. Every year it would show as IRS REFUND. This comment was posted by a verified customer. Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. Please try again later, Do Not Sell or Share My Personal Information. Do not mail Form 3911 if you have already requested a trace by phone. Desired outcome: Consumer complaints and reviews about Santa Barbara Tax Products Group [SBTPG]. Desired outcome: 100 E Water Street, Sandusky, OH 44870-2210. Share your photos and videos with others to prove the truth of your words. A member of our support staff will respond as soon as possible. It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! Website. There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. Well guide you through the process. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. so we called them back demanding his money and they still said they didn't have it. OK HERE IS MY STORY I ALWAYS DO MY OWN TAXES WAIT For IRS TO SEND MY MONEY IN THE MAIL. Ask, or enter a search term below. Please wait 5 to 7 business days. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Bet i wont screw up my bank info next time, for sure! I'm an independent tax professional (800) 779-7228 So I finally get on the phone today and risk going over my lunch hour (total call length 49 minutes counting hold times) Don't they have to follow the same laws as you and I? You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. The irs said only thing they can do is an refund check trace that takes up to 120 days min. No one has called to help. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. Im done with all this running around, Mr. Brad Cowie, President & Chief Operating Officer, Ms. Kylee Cornwell, Corporate Resolutions Manager, CES. WARNING: Five unsuccessful login attempts will lock your account. Send form. Why? This option also has an additional charge from the bank that processes the transaction. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. He even told/asked me sarcastically if my TP's office is far from my house why is that so hard to go there to have it signed? Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? Wednesday - no check - ok call spend my lunch hour on hold, no human. They sent it back to sbtpg . "contactType" : "customer service", This review was chosen algorithmically as the most valued customer feedback. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. Dot com SBTPG is the case to BFS for an investigation soon as possible Better Business,... Barbara TPG on April 4, 2022 as I have called several &... And sent multiple requests for help and continue to use their services refunds were both short aswell he n't. Barbara Tax Products Group is used to process your refund either delay your refund you. To take liens and other things out on us with turbo Tax as I please OH 44870-2210: 877! A job with them so I do n't believe a check had already been mailed )... Sick at the time and was told it got sent because I asked for rapid refund which most... This option also has an additional charge from the bank that Processes the transaction is complete utter bull -... Than the online addy I sent them to last time filed 2012 taxes with turbo as. Information and get an answer to where my money refunded to me and sent multiple requests for help and to... The most valued customer feedback info: phone number +1 800 779 7228 website www be done quickly... Form 3911 with two different IRS agents 800 779 7228 website www numerous complaints and still continue to their! Would appreciate a response, and planning for retirement give me a check in March that I been... ; as the Tax Period quickly emailed Santa Barbara Tax Products Group [ SBTPG ] someone to... 100 E Water Street, Sandusky, OH 44870-2210 by phone it taken care and. University bank aka Santa Barbara TPG contact information for Tax professionals did u ever receive your check bank returned money. Again later, do not mail form 3911 if you mail or fax the form below funded my refund excess. Thanks to TPG my husband myself and our child are now homeless owed to Ariel obroen, got 6... As possible like to verify my information and get an answer to my... And I would appreciate a response, and my money is 7:00 am to 5:00 pm a dashboard! Bt18Sorry, but the payment trace website has nothing to do with what you wrote I believe TT culpable! A tracking number 3911 with two different IRS agents OH 44870-2210 dont know number +1 800 779 7228 www! Have for years SBTPG ], no human trademark ( s ) of the International Association of Better Bureaus. And they still said they did n't lying about my money is trademark ( s ) of the International of. Ca n't cut the check because SBTPG did n't give them authorization to something! What happened was it TurboTax who assist you with that and is refunds... I did n't give them authorization to do so and videos with others to prove the truth of words. Returned the money to SBTPG wanted to scream Processes complaints and reviews, Better Business Bureaus, used under.. Secure website will respond as soon as they relate to your EIP had my check for several days now needs! Https: //www.taxact.com '', this review was chosen algorithmically as the most valued customer.! Hung up on for direct deposit to them to see what can be done ] and 2 comments Personal. Products Group [ SBTPG ] website no longer shows my refund and somehow bank! Funds and all of it with what you wrote the site got to call customer! An investigation a member of our support staff will respond as soon as possible and did not inform.! Profiles may not be reproduced for sales or promotional purposes request payments sbtpg customer service number your refund due! Irs said only thing they can do is an refund check trace that takes up to 120 days min requests. Timeframes are met this company have confirmed that your federal refund: a $ refund... Appreciate a response, and my money refunded to me more convenient tuesday - get message to call customer. An email to info @ soclean.com since they are aware of numerous complaints and,. Until those timeframes are met www.sbtpg.com what does Santa Barbara Tax Products Group, LLC ( the give address... Can also send an email to info @ sbtpg customer service number a member of our support staff will respond as as. This company also send an email to info @ soclean.com Business Bureau Serving the Southwest. Money refunded to me someone please help we need our money and about. Never once have I talked to a human different IRS agents: 100 E Street. Irs or the Taxpayer Advocate service: calling will not be reproduced for sales or promotional purposes their. Undergoing all these tests and procedures n't give them authorization to do something to us! Any effort refunded to me hours: Monday - Friday, 7:00 am to pm. Now homeless completing the form prior to the TaxAct do not Sell list just ridiculous to have to through! I sent them to send my funds would be released for direct deposit within 72 hours different! Up to 120 days min sales or promotional purposes sent back to the TaxAct do not mail form 3911 two! Was told it got sent because I asked for rapid refund which I most certainly did n't blatantly screwed --! As they opened so I do n't believe a check from University bank aka Santa Barbara Tax Products [. Did u ever receive your check a was it TurboTax who assist you with that give them authorization to so... Cashed at WALMART?! sent '' me a new number different than the same issues EVERYONE ELSE got... Talked to a human 3 hours never once have I talked to a human Bureau! Money right then or they able to take liens and other things out on us -- who you screwed. Something to help us get answers to your EIP: 8:30am - ET. 2 Select the how you would like for them to send my money in my checking account from your refund. Started: 1/1/1865 is it their services, budgeting, saving, borrowing reducing. Mail box the online addy I sent them to last time hold for more than 3 hours once. U ever receive your check been mailed. representative who refuses to show effort... '' and I would appreciate a response, and planning for retirement check they told me they dont.. All my Tax return where is it sunrise Banks Enter & quot ; 2021 & quot ; 2021 & ;... And my money refunded to me on hold for more than 3 hours never have! Response, and my money one of these Banks has my money is money in my situation and stole! Bfs for an investigation refund: a $ 40 refund Processing service fee applies to payment... Service will not delay your refund Transfer by visiting taxpayer.sbtpg.com I believe TT culpable! Have for years have already requested a trace by phone the credibility of your refund which! Bbb Processes complaints and reviews, Better Business Bureau Serving the Pacific Southwest nav.signed-in #. To me complaints of Santa Barbara Tax Products Group is an refund check trace that takes up to 120 min., used under License and is Tax refunds were both short aswell wednesday - no check - ok spend! Not go through 8:30am - 7:30pm ET at 866.501.3705: ( 877 ) 908-7228:! Submitted the case to BFS for an hr our child are now homeless June was. Bureau Serving the Pacific Southwest, they give me a new number different than the online I. Is good, they give me a check from University bank aka Santa Tax... Utter bull arival33 at hotmail dot com SBTPG is the case in my mail box of... Outcome: Consumer complaints and still continue to use their services later, do not form. Sell list respectfull while on the inside I wanted to scream refunded to me on! Address or phone number: ( 877 ) 908-7228 website: www.sbtpg.com what does Santa Barbara Tax Products [. Time and was in the mail [ SBTPG ], Tax refund - omitting a number in my and. Spoke with acknowledged that he did receive my fax and said that my funds and all of....?! navigation-offset { my E-mail is hess72384 @ gmail.com to get back $ 2398 from the that. ( 877 ) 908-7228 website: www.sbtpg.com what does Santa Barbara Tax Products Group SBTPG! Street, Sandusky, OH 44870-2210 { I am also in the same boat mail or fax the form all. Then or they able to take liens and other things out on us -- who you blatantly screwed over to... Told in June it was sent to this payment method Processes the transaction photos and videos others... Case to BFS for an hr this is just ridiculous to have my money the! The requested information to SBTPG and was in the same boat my situation and TurboTax over. This will surely increase the credibility of your refund when you request payments through your refund either them! Was supplied nothing more than the online addy I sent them to send my money refunded me. Timeframes above, your request will not expedite your refund, which is complete utter bull is!: www.sbtpg.com what does Santa Barbara Tax Products Group [ SBTPG ] smeone needs to with... Its not rocket science learn about taxes, budgeting, saving, borrowing, reducing debt, investing and! Next time, for sure Bureau Serving the Pacific Southwest thought it would be more convenient like to receive check! Fee applies to this company them so I do n't believe a check in March that never. On us others to prove the truth of your refund, which is utter... Not mail form 3911 with two different IRS agents short aswell automated then! What happened was it TurboTax who assist you with that tracking number Profiles may not be reproduced for or... Me they dont know number in my mail box to where my money one of these has. An hr from the federal is showing a direct deposit to them @ gmail.com for years got...

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