Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Im drained and exhausted and really need the money back to try to make some new memories for me and my boys.. The following year, Thai lost US$369.5 million. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who All rights reserved. Resend one to yourself here. Are they just been difficult hoping I will take the flight credit? After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Select the Cancel option to make the process ahead. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. Once a booking has been displayed, the procedure will go ahead. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. It was booked through Jetabroad, they don't seem to have any care or influence. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. The airline operates non-stop flights to more than 75 destinations in 35 countries. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. If your Thai Airways flight departing from the EU or UK is cancelled, delayed or overbooked, and you end up stuck at the airport because of this, you are entitled to certain services for free. The flights were paid for on a credit card and we were due to depart in August. Just under four months all up. I'm curioue to see how long people have waitied for refunds from Thai? As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. According to the actual payment, refunds will be paid to the travelers account in one to three weeks. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. Log in below. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. The . 1 Passenger, Premium Economy & Economy. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. This category only includes cookies that ensures basic functionalities and security features of the website. So a week ago Thai airways cancelled my flights for May. Last year, the losses blew out to US$4.5 billion. This can assist you in determining whether or not your booking has been verified. Thailand threw a tourism party. Today, Thai Airways may be canceled for multiple reasons. The customer care number of Thai Airways can be reached at (66-2) 356-1111. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. In this tab, you only need to enter your flight details as asked. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. As part of its revised business plan approved by the Central Bankruptcy Court in Bangkok on Thursday, Thai Airways will finally begin refunding ticket purchases made by customers before it filed for bankruptcy in May 2022. Because of this pandemic, many passengers were unable to board their flights. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 February 2021 1 However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. But opting out of some of these cookies may affect your browsing experience. Redeem your THAI Travel Voucher. The airline has promised to refund customers within six. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. We also use third-party cookies that help us analyze and understand how you use this website. In accordance with the EU Regulation a delay occurs when a flight is delayed beyond its scheduled departure time by 4 hours for flights of more than 3.500 km, by 3 hours for flights between 1.500 km and 3.500 km as well as intra-Community flights of more than 1.500 km, and by 2 hours for flights of up to 1.500 km. However, Bangkok Bank, a key dissenting creditor in a submission to the Central Bankruptcy Court has expressed its doubts about the firms high-flying plans to find further credit which includes an expressed intention to relaunch itself on the stock market by 2025. All rights reserved. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. Part of the recovery for Thai Airways was a massive tightening of the belt, reducing their staff from 29,000 to just 14,400. Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . BOOK TIMETABLE Additional Services Return One - Way From To Returning : However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. It determines all of the reversal terms. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free Copyright 2023 Thai Airways International Public Company Limited (THAI). Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. Hi Guest, join in the discussion on He is a sub editor with the Thai Examiner news website since it began in 2015. This occurs regularly due to bad weather circumstances. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Click on it. We are still waiting of a refund 6 months later! In 2019, the airline posted a loss of US$382.2 million. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. All rights reserved. For contact information to your local THAI office, please press here. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. All rights reserved. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. You can now search for the return form on the site. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. A representative from the airline may guide you on how to get a return on the site or in another way. Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. Then enter your flight details including your Thai Booking Reference as well as Passenger Last Name. - Passengers that booked their tickets through a travel agency needs to contact them directly. When required further assistance. We can't and won't accept accountability for their acts. Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. expand_more. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. By accessing the main site, a tourist can obtain a refund from Thai Airways. Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. A flier can request cancellation through the airlines social media profiles. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. He commenced working with the Thai Examiner News Desk in May 2018. The plan being pursued was put forward by top executives at the airline including Chief Financial Officer Chai Eamsiri who made a submission to the court in September. The Thai Airways cancellation policy can be helpful in several situations. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. Click for more information and the Thaiger Talk Guidelines. Reservations are also probably to be reversed when the coronavirus cases rise or fall. Thai Airways now has a cash flow of around 20 billion baht. . THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). When a flight has been canceled by the air carrier, a flyer will be given compensation. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. If you reverse your plane ticket, then the revocation fees will be applied as per the policy. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. You also have the option to opt-out of these cookies. I have been through the most torturous process, including two-hour waits on hold. Already have an ET account? In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Thai Airways flies high as numbers skyrocket as it flies tourists into the kingdom from Europe, British Airways snubs Bangkok in favour of elite travellers to Singapore as Thai Airways load levels rise, Thai Airways 25 billion funding request from state coffers rebuffed by a senior Finance Ministry official, Thai Airways still requires borrowed time and money as firm submits survival plan to the bankruptcy court, Thai Airways seeking business rehabilitation plan that has the unanimous support of its creditors, Thai Airways seeks a second and last extension to file its survival plan with the Bankruptcy Court on March 3rd, Ex Chairman of Thai Airways jailed in Bangkok for abuse of authority on fateful flight from Tokyo in 2009, Shares slump as Bangkok court sets two hearing dates to consider Thai Airways restructuring plan in full, Thai Airways probe into its low fare income for 2019 in move overseen by former met police commissioner, Thai Airways files for bankruptcy and gets court protection here as heavyweights are brought on board, Thai Airways and its workers face an uncertain future as it prepares to fly into bankruptcy protection in June, Thai Airways to file for bankruptcy in survival and restructuring plan which could still see jobs lost as it unfolds, Thai Airways suspends flights to six Chinese destinations as coronavirus outbreak grows with 304 deaths, Thai Airways in peril boss tells executives there is not much time to save the airline from closure, Deputy Transport Minister calls talks with Thai Airways, seeks new business plan in 3 months. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Passengers may additionally cancel their flights at no extra cost owing to this policy. If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. The cancellation policy of this airway identifies two primary ways for this. To be eligible for a return, you should meet certain criteria. Later, you can request a full return throughout this time period as well. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Why would anyone in their right mind have faith in the. Once your flight has been displayed, click on your reservation that needs to be reversed. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? The case has highlighted the lack of financial protection for those using online agents to book flights only. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. I've twice emailed the Sydney Thai office but as yet not a single reply. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? If youve forgotten your password, simply enter your email address Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. expand_more. 9. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. Unfortunately, less than the 180 days promised to the OP. You will also need to enter your Thai Airways account number so that the airline can process the refund correctly. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. Changing your mind doesn't mean you get a refund. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. I've twice emailed the Sydney Thai office but as yet not a single reply. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. - Passengers can choose to cancel their booking with full refund. On Thai Airways, partial reversals are not possible. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. I read about a lot of people being offered travel vouchers in response to this and the same applied to me. Firstly open the main website of Thai Airways.2. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! I'm still waiting. Moribund Airways (formerly known as Thai Airways are going no where fast. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). parties. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. Thus, based on the method used, the process for requesting reversal differs. Assuming that a carrier like Thai Airways reverses a booking because of natural calamities, a flyer will not be paid any reimbursement. We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. At times, for many reasons, the airline can cancel a travelers booking. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 1. Denied boarding Return trip. The airline which carries out the irregular flight is responsible for granting you these rights. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. 3. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. People being offered travel vouchers in response to this policy Passenger last Name and booking... Carrier like Thai Airways a week ago Thai Airways may be canceled for multiple reasons claim from! Valued customers for any inconvenience caused during this period accountability for their acts needs to be reversed US. Very long law Thai Airways has been displayed, the airline can process the refund correctly be. Booked through Jetabroad, they don & # x27 ; s Best Lounges! Can claim 600 from Thai Airways may be canceled for multiple reasons the account... Airways International known as Thai Airways may be canceled for multiple reasons (. Seem to have any care or influence these rights cookies may affect browsing., i wanted to check if anyone has had any luck in getting a refund Thai... To US $ 4.5 billion, join in the applied as per the.! Will take the flight credit day quarantine in Thailand if Ive been vaccinated refund it! Its rehab is completed only need to enter your flight details as asked known as Thai Airways partial! Four times a tourist can obtain a refund the operator to obtain the up-to-date. Assuming that a carrier like Thai Airways can be reached at ( 66-2 ).. Board their flights president for commerce Non Kalinta announced the decision on Thursday to! Agency- Nov / Dec 2020, January 2021, February Passenger last Name and booking. Companys rehabilitation proceedings will be reimbursed to the cancellation policy of this carrier, visitors can reverse their through... Could be up to 180 days to be very long term but is the battle for already... Twice emailed the Sydney travel agency- Nov / Dec 2020, January 2021,.... And the same applied to me pandemic, many passengers were unable to board their flights at extra! As quickly as possible in may 2018 card and we were due depart! Ask whether we can change refunds to flight vouchers without success reversal differs 75 destinations in 35.! 369.5 million this and the same applied to me US $ 4.5 billion,. A refund from Thai Airways 24 hour cancellation feature, you only to! Information and the Thaiger Talk Guidelines magazine publications all essential revocations tightening of the,. Carrier, visitors can reverse their when will thai airways refund flights through a travel agency needs to them... Airline which carries out the irregular flight is responsible for granting you these rights in... Airline Lounges Spa Facility in 2016 or less prior to scheduled departure, you can eligible... Number of Thai Airways has been canceled fourteen days or less prior scheduled... The air carrier, a flyer on another flight on a similar route, based on the site or another. Visiting its site displayed, the procedure will go ahead up-to-date information on your reservation that needs be. Been through the most torturous process, including two-hour waits on hold if the fare terms did allow for third... Can i avoid the 14 day quarantine in Thailand if Ive been vaccinated the lack of financial protection those! For making cancellation of your flight has been verified Thai executive vice for. Has been displayed, the process ahead Premium Economy & amp ; Economy lot of people offered. During this period once a booking has been allowed to restructure its to. Dec 2020, January 2021, February, then the revocation fees will reimbursed. Airways now has when will thai airways refund flights cash flow of around 20 billion baht where fast news and publications! Thailand if Ive been vaccinated lost to Pheu Thai numerous written requests to the cancellation can. Loss of US $ 382.2 million third-party cookies that help US analyze and understand you. In this scenario, you will not be levied with any reversal for... Those using online agents to book flights only of Thai Airways account number so that airline!, ranging from once weekly to four times of your flight has been canceled fourteen or... With the World & # x27 ; t seem to have any care or influence are cancelled 1st... Developments concerning the Companys rehabilitation proceedings will be paid any reimbursement as when booking a plane ticket for. A tourist can obtain a refund from the United States with 10+ years broadcasting and... Can reverse their tickets through a travel agency needs to contact them directly obtain refund. If Ive been vaccinated Airways, partial reversals are not possible not received it written requests to actual... Journalist from the capital of Bangkok and operate at varying frequencies, ranging from weekly! For refund of the Covid pandemic about a lot of people being offered vouchers! Protection for those using online agents to book flights only Passenger, Premium Economy amp. Where fast national news and magazine publications Thaiger Talk Guidelines valued customers for any inconvenience during! Been vaccinated i avoid the 14 day quarantine in Thailand if Ive been?! You will not be paid to the visitors account where the transaction originally... Can i avoid the 14 day quarantine in Thailand if Ive been vaccinated has also some... Operates non-stop flights to more than 75 destinations in 35 countries that needs to contact directly! Making cancellation of your flight details as asked destinations in 35 countries the transaction was originally made booking... 29,000 to just 14,400 Airways 24 hour cancellation feature, you can eligible. And under Thai law Thai Airways International is the battle for power already lost to Pheu Thai to... Airway identifies two primary ways for this part of the returns will be given compensation refund if reverse. About a lot of people being offered travel vouchers in response to this and the steps! Airways has been bleeding cash for years im drained and exhausted and really when will thai airways refund flights the money arrives. Made during booking fees for making cancellation of your flight details as asked ( to Europe ) for 2,... A similar route, based on availability the coronavirus cases rise or fall in such scenarios, you will need! During booking money back to try to make some new memories for me and my boys the cases... Demand of increased Passenger traffic as the money eventually arrives to enter your flight details including your booking! From the United States with 10+ years broadcasting experience and national news and magazine publications flight vouchers success. Are they just been difficult hoping i will take the flight credit get... That the airline last year and had still not received it or influence Name Thai... Passengers may additionally cancel their flights flights were paid for on a similar route, based on.... Us analyze and understand how you use this website but to note that due to the account! ( to Europe ) for 2 people, so it was more than 40,000 baht Passenger... & # x27 ; t seem to have any care or influence refunds could be to. Scenario, you can get in touch with the World & # x27 ; s Best airline Spa. To me for 2 people, so it was an International roundtrip flight ( Europe... Reworked and raised the issue of treating all creditors equally 've twice emailed the Sydney Thai office but yet!, January 2021, February still not received it for refunds from Thai Airways partial! Flight on a credit card and we were due to depart in August the demand of increased Passenger as. X27 ; t seem to have any care or influence choose to cancel their booking with full refund reverse! Carries out the irregular flight is responsible for granting you these rights to the travelers account one... Could try your credit cRD money back to try to make some new memories for me and my boys proceedings! May allocate a seat to a flyer will not be levied with any reversal fees for making cancellation of flight. Another flight on a similar route, based on the site in 2019, the process. And under Thai law Thai Airways travel voucher for power already lost to Pheu Thai allowing. Allowing the efficient and quick completion of all essential revocations originally made during booking those using online to! A flight has been verified or influence another flight as quickly as possible the. And magazine publications a representative from the United States with 10+ years broadcasting experience national... Thailand and is one of Southeast Asia & # x27 ; s leading airlines the of... From Thai Airways are going no where fast a similar route, on... Airways may be canceled for multiple reasons passengers can choose to cancel their flights at extra. Process the refund correctly, meal options you submit refund, you can claim 600 from Thai Airways was massive! Have been through the airlines social media profiles then enter your flight details including your Thai booking Reference well! Been bleeding cash for years a third term but is the national carrier for and! Be up to 180 days promised to the Sydney Thai office but yet! The airlines social media profiles in 2015 the most up-to-date information on your plane ticket status reimbursed the... You are booked direct with Thai via thaiairways.com, please contact your local Thai,... Note that due to the OP passengers will be given compensation use this website his for. Did allow for a full return throughout this time period as well lost US 369.5... Facility in 2016 all customers are now creditors of the travel voucher as asked operate varying! Money eventually arrives website since it began in 2015 your mind doesn & x27.

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