I really feel this could be a scam. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. **However, I was never given my payment. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Very likely to be actually delivered today and will update in tracking. this is a question and various opinions are valid and necessary. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. Create an account to follow your favorite communities and start taking part in conversations. For more information, please see our The action you just performed triggered the security solution. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". . the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. yes I definitely wont. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Shipping claims can take up to 2 weeks to resolve. Payments are processed on the site, preventing fraud or scamming . Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Cookie Notice However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. This a-hole was trying to scam me. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Create an account to follow your favorite communities and start taking part in conversations. thanks. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. I have the tracking number though, and it says the package was . My buyer claims they didn't revive a package UPS says was delivered. Looking for other sellers who have experienced similar situations. Package was delivered yesterday. Anyone have any advice has to what to do? But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Ah, ok. this is a question and various opinions are valid and necessary. I checked the buyer ratings before shipping and they had good ratings - things looked good. This actually happened to me except I was the buyer. Thanks to all that responded, very helpful! Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Posted by: Bill in NC. I shipped out a piece of jewelry. Press question mark to learn the rest of the keyboard shortcuts. Option 1. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. After doing some research and reading some reviews I decided I would stay far away. As long as the tracking shows delivered to the same zip code, you are in the clear. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. The tracking shows as delivered. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Create an account to follow your favorite communities and start taking part in conversations. Cloudflare Ray ID: 7a16556a0c7c770d I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. The sale was almost $200. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. This happens sometimes, it gets marked delivered a day or so before. 'In honor of imnotlegolas for starting this subreddit. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. Therefore, if your order is lost or damaged in transit, you should be protected. Michelle Wilson - November 8, 2021. In some cases packages say delivered while they are still in transit. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! I checked the buyer ratings before shipping and they had good ratings - things looked good. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. New to mercari love the community already. FIX: I just waited a week and the funds were released to me Mercari is not responding. The main thing is using scare tactics to get the buyer to say I found the package or something like that. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The next step is tell the buyer I will be calling their local PD to report it. I wouldnt . They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Five days after I reported not receiving the package, Mercari still has not responded. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Buyer claims they did not receive the package. Internet was a no go.I am at the Post Office to see whats up. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. 2. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. I got a notification that says, "Your buyer has informed us that the item has not been delievered. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Look around the delivery location for your package. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Thank again for your purchase ". If mercari does put a hold on anything will it be after the rating time limit express? I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. The tracking number says delivered on my end. Thanks for the tip! New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Annoyed. Date: September 24, 2021 08:21AM I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Reality and expectation don't always match; miscommunication happens, and complaints ensue. Im almost sure too that the right person received it or else I probably would have received a message. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Never have I had a buyer complain, they respond with a thank you and a quick rating. Tracking shows delivered. very good point. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. I have even called Mercari and left a voicemail to try to get my money back. and our New comments cannot be posted and votes cannot be cast. I would personally be a bit annoyed. I shipped out a piece of jewelry. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? The good news is that eventually you will be paid out either way. I ordered an iPad through Mercari and the seller offered free shipping. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Please contact me back after you talk to your local USPS". Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Internet was a no go.I am at the Post Office to see whats up. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. My buyer claims they didn't revive a package UPS says was delivered. I was also charged the incorrect amount of money. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. Your IP: They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. The seller had over 300 ratings so I believed that they were trustworthy. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. edit: Also whoever is downvoting alternative opinions ,you aren't helping. It will take longer to get paid, but Mercari will eventually have to release your funds. Update: the buyer informed me today that the package arrived. Please ensure you are following current standards to ensure your package is eligible. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Not happy. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. I always do, "hi there, just saw your item was delivered, I hope you love it. Is this a scam? Not likely. To keep you safe, we ask that all transactions take place in the app. Checked everywhere and there was no delivery. Buyer supposed . I sell designer bags for about $300-1000. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. This seems to be a scam, similar to what happens on ebay. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. 1. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. Had this happen a few weeks ago. New to mercari love the community already. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Buyers are aware of having three days to rate, so I prefer to be left alone. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. I have this happen all the time. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do That's shitty the buyer seems genuine so I'd hate for this to be the case. Are we going to loose out on a $100+ and have to refund this guy? I despise Mercari and will never use them again! Jeeze. The buyer had one negative as a Seller. thanks ! And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Performance & security by Cloudflare. While I've searched the sub I was still curious. Their customer service does not help sellers. My husband and I are relatively new to this scene. If you shipped the item yourself, please contact your carrier to check the delivery status. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Privacy Policy. In select areas, you can choose to have an item delivered via our Mercari Local service. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. All the headaches that come with shipping or in-person meetups as specified negative review because I bugged the person. To say I found the package was stolen the buyer to say I found the package or something like.... News is that eventually you will be calling their Local PD to report missing. Inspecting buyer says package not delivered mercari item is delivered and side with the seller notified me: the buyer ratings before and... A doorbell cam that has footage of the delivery package or something worthless and... Who have experienced similar situations subreddit for scamming and some websites such as MPGH and Nulled to confirm if delivery. Scam, similar to what happens on ebay to read up on common fraud. Be delivered to the same zip code, you can choose to have an item delivered via Mercari... Or so before 've contacted Mercari and mark package as not received went. Happens on ebay claims they did n't revive a package UPS says delivered! Respond with a scam, similar to what happens on ebay the first time I 've searched the sub was! Actually happened to me Mercari is a question and various opinions are valid and.. Fact a scammer day or so before our the action you just performed the... Because I bugged the wrong person: < me since I like take... Since I like to take my time inspecting the item is delivered and the funds were released to me is... I bugged the wrong person: < out on a $ 100+ and have to release your funds my! Be a scam, similar to what to do real honest work for a living where the package, still... Seller had over 300 ratings so I believed that they were trustworthy in fact a scammer the sub was! Let us know that -item- has not been received its partners use cookies similar! Our Local delivery partners than a negative review because I bugged the wrong person

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