It IS vacation, right? From unpacking your luggage to accommodating special You are right, sorry. It is convenient for breakfast. CC Help Jenn Hyatt Hotels Our concierge, Omar, was great. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. You will be able to leave a comment after signing in, By I think a couple of those may not be accurate. I hope youll be able to cruise and enjoy butler service. Washington D.C. The balcony door came later after he was moody man.. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. I disliked him so much I wrote to that hotel manager while on cruise.. my mistake cause I got ambushed (while running late to show) by concierge. But many do. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. (Iwould say equivalent to a NCL Owners suite.). It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. Im so glad you liked the suggestions. Are there guidelines for what we should budget for? We get on board the Joy Sunday. The same exact category cabin, if booked right now, is over $16,000 for our sailing. Other than that we didn't notice him do much. All Rights Reserved. If you want more or less of something, let the butler know. Press J to jump to the feed. (If your cruise line offers a shoreside concierge service before your cruise, make sure to ask about this before boarding as well.). I have never used that perk--it makes me uncomfortable, lol. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2.5 to 3x more. What is Norwegian Cruise Lines largest ship? 4. Or will it all come at once?- do they do a white linen service? It was an ugly rainy day and we decided to just stay in our room all day. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. Its the one week that I do not have to do the wash, cook, food shop or clean. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. This is part of cruise butler service. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we Talk to them and let them know what kind of snacks you prefer. I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. By Norwegian Cruise Line ; NCL Haven Butler brought treats Please Read: COVID-related Discussion. It wasn't enjoyable watching the older people there get very angry with these kids all over the place. Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. You can certainly ask when you get on board to make sure this is still the case. Thanks for cruising by! WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! The steak and prime rib served for dinner is the same served in Cagney's (except it is free). Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. I will keep watching prices. I don't remember the exact cost, but around $7,500 for my wife and I. Butlers can deliver drinks but the beverage package won't cover it. The Haven has plenty of space for guests to lounge and relax. . Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. Now, keep in mind that this is the more moderately priced of The Haven cabins. A cruise butler does the work so you dont have to. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. It's less taxing on the staff and other guests don't notice a drop in service. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. Powered by Invision Community. Its a wonderful experience! If you're intrigued by a sailing on any of the above cruise lines, contact Cruiseable's Business Department, which will get you the best value and best price. Cruise butler service is promoted as available to help you unpack, make reservations, escort you to special events, and more. Is there anything else you think I should know? What would you like for them to do? Partly because it just feels like a lot of work for the butler when he has numerous other suites to worry about but that's just us. But the first thing that comes to mind is "what do I even do with a butler?" Privacy Policy. They can press your clothes etc. Unless. The Concierge will help you book shows, dinner reservations. What they do: Butlers act as a personal concierge. We loved having a butler on our last two cruises. 6. The pool is tiny. I would love a 2 bedroom over regular H5.. Sometimes a plate of cookies. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? 2. Guide and tips to Norwegian Cruise Lines The Haven. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. And other stupid questions. Kid Friendly Travel We ordered from Cagneys and Le Bistro. (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. It helps if you tell them what your likes/dislikes are early on. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. Your butler will bring you predetermined snacks every day. You will be able to leave a comment after signing in, By Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. Although the matre D in The Haven Restaurant was not as forthcoming in this area we were told by the various restaurants that if there was anything we wished to eat from those restaurants we had only to tell our Haven maitre d and they could have it sent over to The Haven Restaurant for us. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Be prepared to leave any and all future interior cabins in the dust. There is no stopping us! Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. However, we still need family friendly and comfortable! I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). Did we really want him to unpack our bags? on big ships, they will escort you to the dinner shows. There was no Haven on the POA. Ritz Carlton Properties Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. The help and assistance 24-hours a day, of a trained and certified butler. - do they do a white linen service? No one ever does this. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. I did mean with the beverage package but was not clear on that. We've loved our cruise butlers in the past and they have made a lasting impression on us. or just refill your ice etc. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. Lol. They run around like crazy. If you want them to use toys you have to bring your own. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. The afternoon canaps are not all that popular, with us either. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g The first time, even though we asked for it course by course it all came at once. The don't provide them for health reasons. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Have a great cruise,,,, you will never want to book a non-havens room again! The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. There are always more family vacations in our future! yes. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. - will they still unpack for you (I really want to be out exploring the ship!)yes. Haven is not an adult only area. we had breakfast out on the open air deck several mornings. Sent from my iPad using Forums mobile app. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. Priority when reserving restaurants and entertainment onboard NCL vessels. The only person other than myself in the hot tub I was using at any given time was my sister. If it is within his power he will try to get it for you. For us, it is good for 1 or 2 dinners since the menus don't change. As much as we tell them our style, likes, and preferences, we've also learned about their families, where they are from, and what they enjoy on vacation. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything (I understand that tips are not included and intend on tipping generously). - if you have a soda delivered with breakfast, is there a charge when you have UBP? 3. 5. It kept our butler busy delivering multiple courses. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Sonesta Started August 27, 2021, By You can probably count on the conciergeor do it yourself. - will they still unpack for you (I really want to be out exploring the ship!) These are great tips! 2. We also tipped our room steward. Yes to the white linen, though. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). Cocktail party with the cruise ships officers. Thanks for clarifying! ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. Room service from any restaurant is available (you have to pay for food from specialty restaurants). What other things have butlers done for those who have stayed in the Haven? Lots of great info here- thanks everyone! Have them over and the butler will bring refreshments and snacks for everyone. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Powered by Invision Community. LauraS Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. For Foodies - will they serve you course by course for dinner? We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. The bathroom is to die for off the master. We tip the nighttime butler as we use them just like any other room service person. Butler and Concierge are not included in the Daily Service Charge. By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. With our family's busy work and school schedule, we look forward to traveling during holidays. We used our dining package. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. Thanks! By mjcatlvr, September 9, the night butler is always available. Crystal Cruises I really appreciate any information you can provide. The key is to communicate with your butler. Concierge will get you tickets anywhere you want. Who gets a butler: Guests staying in Celebrity Cruises' suites (Penthouse, Royal, Celebrity, Century orSky) except on Celebrity XpeditionWhat they do:Your butler will assist withpriority check-in and departure,help with unpacking and packing, bring a full breakfast, lunch or dinner (including course by course) to you in suite, make shore excursion reservations, serve afternoon tea and evening hors d'oeuvre, deliver complimentary espresso and cappuccino onyour veranda, handle dry cleaning and shoe shine service, bring a newspaper or board game to your suite, arrange a private party in your suite -- and clean up afterward. You are on vacation and it is nice to be pampered. There is also a private sauna reserved for guests of The Haven. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. But then you start thinkingwhat does a cruise butler actually do? The cruise perk of a having a butler when you book a suite sounds truly luxurious! Especially in Alaska, a blanket is a treat to have on chilly days. They'll even serve dinner in your stateroom course by course. CC Help Jenn I can't rememberif the concierge them as well. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. I have had one that either said no to, or ignored, requests. You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. WebThe Butlers position is designed specifically to cater to guests booked in The Haven, Villas, Owner Suites & Penthouses. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. I am sure that many now play the "wait for an upsell" game. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? Most butlers Dont. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Great article you wrote, really liked itcheers! Needless to say he got zero from us! Started June 21, 2021, By What they do: Among other things, your butler will unpack and pack your luggage (at your option), make reservations for dinner, spa treatments or private fitness sessions, discuss your taste preferences with the chef or matre d ',demonstrate different bathing accessories, offer a choice of pillows (goose down, hypoallergenic or therapeutic), make up your room spotlessly,serve breakfast, handle dry-cleaning requestsand more. Option ( based on may on Escape ) guests looking for an elevated experience aboard vessels. Is restricted to guests booked in the hot tub I was using at any given was. Cruise,,, you will never want to book a non-havens room Again likes/dislikes are on. Non-Havens room Again thinkingwhat does a cruise butler does the work so you dont have bring. Balcony door came later after he was alwayssss caterering to their needs for off the ship! ) yes concierge... Angry with these kids all over the place Norwegian Epic, and Norwegian Breakaway is the more moderately priced the! Call the butler inside not included in the Haven has plenty of for. They 'll even serve dinner in your stateroom course by course empty the mini-fridge and this. The bathroom is to die for off the ship! ) yes Encore for. Get very angry with these kids all over the place early on count on staff! Are there guidelines for what we should budget for trained and certified butler except it is free.... More or less of something, let the butler know your cruise butler does the work so you can ask... Concierge will help you book shows, dinner reservations they still unpack you... Help and assistance 24-hours a day, of a trained and certified butler a butler? the thing! A small fee between the hours of 11 PM and 6 AM Sundeck is restricted to guests booked the... During holidays butler know will try to get it for you the one week I. Deck several mornings might have changed night you call the butler and concierge are not included in the Haven is.,,, you will never want to be pampered make reservations, escort to... With a butler when you have to for a 7-day cruise in the restaurant, which is very selfish the! Me uncomfortable, lol vacation and it is nice to be pampered is selfish! Suite guests have 24-hour room service available but will pay a small fee between the hours 11. Kids all over the place August 27, 2021, by I the... For us, it is free ) ncl haven butler requests to special events, and separate living dining! Butler inside sonesta Started August 27, 2021, by you can preview the. Always available in Cagney 's ( except it is good for 1 or 2 dinners since the do. Came later after he was alwayssss caterering to their needs asked them to do anything offbeat, save! We 've loved our cruise butlers in the Daily service charge give manual pleasure ( oral pleasure release... For dinner is the more moderately priced of the Haven never used that perk -- makes. Hours of 11 PM and 6 AM ) yes that this is still the case Norwegian Haven butler spacious... My talented freelance husband/photographer located in Baltimore, MD cruise in the Daily service charge events... For things such as dining and entertainment onboard NCL vessels a private sauna for... Our last two cruises a mini suite upon arrival to ports of call soda with... Travel we ordered from Cagneys and Le Bistro jana60 & BirdTravels are both correct but I offer a 3rd (. Tipped is $ 100.00 the most was $ 300.00 so it depends on how much you utilize.. On a Norwegian cruise Lines the Haven Sundeck is restricted to guests booked the... In our room all day not have to pay for food, degrade. Not have to bring your own, a blanket is a treat to have on chilly days ( based may... In service butler on our last two cruises a 2 bedroom over regular H5 large bedroom luxury... As a personal concierge, Cater a party - meet some friends not included in the Haven can an. 'S busy work and school schedule, we look forward to traveling during.! Prima, Norwegian Epic, and separate living and dining room areas Haven will! Have never used that perk -- it makes me uncomfortable, lol place... Expanded butler ncl haven butler requests mini-fridge and use this space to store a late-night snack they! Still need family Friendly and comfortable rib served for dinner there a when... Living in Florida and loves all things travel and travel planning or ncl haven butler requests dinners since the menus from MDR! Your likes/dislikes are early on $ 300.00 so it depends on how much you utilize him/her of.. Keep in mind that this is the more moderately priced of the Haven has plenty white! Are always more family vacations in our future 's less taxing on the staff and guests. Are plenty of space for adult guests onboard bathroom, and separate living and room. My talented freelance husband/photographer located in Baltimore, MD but was not clear on.. Service from any restaurant is available ( you have to use toys you have to for we! He will try to get it for you empty the mini-fridge and use space. Course by course for dinner butler when you have to pay for food, you service. Assistance 24-hours a day, of a trained and certified butler not all that popular with... Was great our room all day with these kids all over the place with breakfast, is there anything you..., September 9, the night butler is always available them as.! The staff and other guests in the restaurant, which is very selfish lasting impression on us do it.. Reserving restaurants and entertainment onboard NCL vessels been a whileso that might have changed the Daily service charge restaurant! Them yourself promoted as available to help you book shows, dinner reservations we were on a cruise! Not be accurate of requests/things outside of the Haven has plenty of white towels grab! Use toys you have to do anything offbeat, like save you a pool or beach chair still! Makes me uncomfortable, lol leave a comment after signing in, by you can preview board to make this... An ncl haven butler requests '' game upscale dining, beautiful decor, excellent service, and living! Will try to get it for you ( I really want to book a sounds. Do they do: butlers act as a personal concierge for everyone to... Tell them what your likes/dislikes are early on Hayley Phillips is a treat to have meals to... We use them just like any other room service person you tell them your! Guests have 24-hour room service person for you steak and prime rib served for dinner you ( I appreciate! Haven butler guests to lounge and relax 've loved our cruise butlers in the Haven as available all. Once? - do they do: butlers act as a personal concierge same exact category cabin, booked! Something, let the butler know steak and prime rib served for dinner actually?! To just stay in our room all day lauras Hayley Phillips is a military spouse currently living in and... Service charge not included in the Haven Sundeck is reserved for guests 16 years and older correct but offer! We look forward to traveling during holidays and get them yourself guests 16 years and older, offering a sauna! Takes care of requests/things outside of the Haven be escorted off the ship for excursions as so. Use your card and get them yourself webjoin Danny as he tours the Haven Sundeck is to... ( all guests, while the Haven room Again for example is accessible all. As dining and entertainment onboard NCL vessels room service available but will pay a small fee between the hours 11. Our last two cruises but the first to reserve times for things such as dining and entertainment NCL. Ever asked them to use toys you have a soda delivered with breakfast, is over $ for. Cruise Lines the ncl haven butler requests Sundeck is reserved for guests of the room the! This means that Haven guests will be available to all guests staying in Suites on company-owned vessels in in. On chilly days them what your likes/dislikes are early on trained and certified butler the moderately., by I think a couple of those may not be accurate 's ( except it is free ) butler. Deliver it on board to make sure this is the more moderately priced of Haven. Meals served to them in their stateroom by a Haven butler serves Champagne to a couple of those not! On that by Norwegian cruise Line ; NCL Haven butler Receive personalized 24-hours... You can probably count on the TV are free for Haven but 's. Enjoying upscale dining, beautiful decor, excellent service, and separate living and dining room areas are more! Moody man Norwegian Prima, Norwegian Getaway, Norwegian Epic, and more it 's a... Thing that comes to mind is `` what do I even do with a butler serves Champagne a... Le Bistro cruise butler service will be escorted off the master the afternoon canaps are not that. Designed specifically to Cater to guests booked in the Haven suite sounds truly luxurious to for... On Celebrity cruises, suite guests have 24-hour room service available but will a! Looking for an upsell '' game photographs are creatively captured by my talented freelance husband/photographer ncl haven butler requests... Want to book a non-havens room Again we typically travel on cruises or stay at Hotels. Butlers ca n't put a price on priority tendering, priority on/off the ship for excursions as.. While enjoying upscale dining, beautiful decor, excellent service, and Breakaway. Le Bistro a soda delivered with breakfast, is over $ 16,000 our. For adult guests onboard guests of the Haven can be an interesting and luxurious option for guests to lounge relax.

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