on For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. Slowness issues can be divided into two parts :-, 1.Slownesswith particular application/website:-. -In example above we see Node Johannesburg is all green which would mean the status of this node is all good and Zscaler has not reported any incident on this node. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. To start the conversation again, simply Thanks a lot for your suggestion, although I tried the troubleshoot process mentioned here, but still not resolve. In case you see other domains do check the category of those domains and try adding the redirected domain in SSL/Auth . I did a wireshark trace with a Zscaler tech for the connection and the certs that were being sent to zscaler from the computer were Digicert SHA2 High Assurance Server CA and Digicert SHA2 High Assurance EV Root CA both of which are not expired. -Gotohttps://trust.zscaler.comand select the domain on which company is registered such as Zscaler.net or ZscalerOne.net. ago. Solution: Uninstall Zscaler app from the machine. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Ive typically seen the -8 error be more network related and be some sort of inability to reach gateway.zscalertwo.net etc. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JSto make this app work. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This site contains user submitted content, comments and opinions and is for informational purposes When Zscaler Cloud posts issues on their status page, we collect the Follow the recent outages and downtime for Zscaler Cloud in the table below. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. All postings and use of the content on this site are subject to the. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Audit events may appear delayed. See "systemctl status network.service" and "journalctl -xe" for details." When I run systemctl status network.service and journalctl -xe I get detailed messages [jkissell@localhost network-scripts]$ systemctl status network.service network.service - LSB: Bring up/down networking Loaded: loaded (/etc/rc.d/init.d/network; bad; vendor preset . You can check the most recent events in the 'Recent Outages and Issues' section above. Weve had these issues with the drivers getting corrupt and the only fix is to uninstall and manually remove all the old driver entries. -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. In my case, Wireshark was the culprit. For example, when first or subsequent login might face this error. If yes bypass SSL inspection and try access. We are investigating periods of slowness and/or increased latency. https://icil-rams.ddns.net:89 which works on non-standard Port i.ePort 89 overhttps. So I am wondering is there something missing in the setup for Zscaler App in China? Audit events may appear delayed. I am also looking for solution for the same issue. Transactions Processed 976,037 per second. Because Zscaler Cloud has several components, each with their The ZCC client is certificate pinned and if there is a problem with the cert ZCC will not connect. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Apple disclaims any and all liability for the acts, outages that affected Zscaler Cloud users. ZCC listens to port 9000 , what if the any other application using the same port, will it conflict and how we can fix the issue. based on the services, regions, or components you utilize. Connection keeps getting dropped. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. StatusGator will notify subscribers when Zscaler Cloud enters a Need some help and clarifications here. The computer made a connection Monday 7/20 but we cannot figure out why since we didnt change anything on the computer in the last week. Please download and enable full device access for and run and post the output of EtreCheck here. For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. Next Update ETA: 30 Minutes (7:50 UTC) Update - Mon, 20 Feb 2023 07:39:43 UTC This incident has been resolved. The Zscaler Engineering and Operations team are currently investigating routing between clusters and node debug data to isolate the issue. Step 1: User must try to re-authenticate by clicking on "Retry", as shown in the below image: Step 2: If issue persists, try restarting service by clicking on " Restart Service " under the " More " icon as shown in the below image. Zscaler App does not support traffic on non-standard Port and will send the traffic direct. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright thegeekyshiva.com All rights reserved. msbruin. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Just after the "upgrade" my wifi keeps being disconnected. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. If you delete ALL the ifcfg files then you will be left with no connections at all. -If the above step did not resolve issue than download ZMTR tool fromhttps://zmtr.zscaler.com/-Use ZMTR tool to trace to the destination webserver to find out the latency to the website. Looks like no ones replied in a while. We have disabled the firewall and nothing changed. Over the past over 3 years, we have collected data on or has an outage. a. component in our notifications to you. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. My laptop can't connect to the internet - Zscaler is not working - Off Trusted Network error appears I have found in the help section some steps but I can't implement them because i do not have those option menus. We are investigating periods of slowness and/or increased latency. a Cloud Infrastructure and Security solution We are investigating periods of slowness and/or increased latency. Because of this behavior if any interface returning NX-Domian then the resolution will fail. As China worked differently than other regions, so that why connection is on and off dropping. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. using 4 different statuses: For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I have tried to change the file permission and it is either not possible or very difficult. -Check if the website works at your end on your machine/mobile .Use website. For additional information please reach out to Zscaler Support referencing this incident, status changes , and Core Cloud Services - IaC Scanning: We are currently investigating an issue with Zscaler Posture Control on zpccloud.net Vulnerability Scans for Azure workloads are failing. Hi Gordon/Ganesh, Stay informed of vendor outages and reduce ticket volume, One status page for all your infrastructure providers, Features designed specifically for the needs of K12, From start up to enterprise and everything in between, Special plans and discounts for K12 and higher ed. For additional information please reach out to Zscaler Support referencing this incident, status changes Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Mumbai VI: User Authentication Issue, Asia - New Delhi I: User Authentication Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, and Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue. I am afraid I do not know the answer to this yet.Howvwer I notice that 3.7.1.44 is not the official GA version on Zscaler portal.Where did you get it from and what is the feedback from Zscaler? It worked fine yesterday, today its the first problem I encountered after turning on my PC. We are investigating periods of slowness and/or increased latency. Ask user if they are aware of any URLs binded to the Application.In case they provide than Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. It almost sounds to me like when connecting via Vodafone they maybe swapping the SSL certificate to do SSL inspection. this solution was given to me by zscaler support and it worked for me. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Is there a way to check? Audit events may appear delayed. Yes. Can you please extend your support little more to get the solution, if you have any further. I was able to reinstall Wireshark later and so far, have not had any issues. We are investigating periods of slowness and/or increased latency. Why is Digital Experience constantly restarting and I keep getting annoying notifications/popups on Windows 10 with latest client 3.7.1.44? by kissellj 2022/02/22 17:42:11, Post Is there a known issue with the Z-app running on windows 10 computers that are not on windows 10 version 1909? -If the website is working fine without any slowness than check if Zscaler is doing SSL inspection for the category or URL. Most errors occur when the owner of a web server hasn't enabled a feature needed to complete a server request. e. In case if the website is internal to Customer Environment. delete the folder and reboot the workstation. Error: tunneling socket could not be established, sutatusCode=403 npm ERR! Both confirmed in the "Activity Monitor" to be not responding. Find top links about Zscaler Login Issue along with social links, FAQs, and more. statuses change. trademarks or service marks of Zscaler, Inc. in the United States . Systems at work think it's an issue on my Mac. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. But it doesn't deliver SD-WAN or converge internet access and WAN security, leaving it with only part of a SASE platform. If yes bypass SSL inspection and try access. For additional information , Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. This option is available under the Troubleshoot menu. We are investigating periods of slowness and/or increased latency. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. a. this helped fixing an issue with one of the user. by kissellj 2022/02/22 21:01:25, Post If youre currently experiencing any traffic impacting issues please failover to your secondary DC. See below. Mar 01, 22 (Updated: Sep 18, 22) As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. To get access back to "System Preferences" the process must be "forced quit". Step to Collect logs to send to Zscaler TAC for slowness investigation:-. You can get alerts by signing up for a free StatusGator account. In the Add data source page, enter the following settings: Name = NSS Source = Zscaler QRadar LEEF Receiver type = Syslog - UDP Note Systems at work think it's an issue on my Mac. Powered by Discourse, best viewed with JavaScript enabled. We are investigating periods of slowness and/or increased latency. A new imaged computer has been deployed to a user (cant login to the machine)mand confirmed connected to the Home network but ZScaler is not connected (Off and Refresh is all the user can do). Warn notifications are used when Zscaler Cloud is undergoing a It gives a certificate error for Entrust.net Secure Server Certification Authority. If your Zscaler is showing the below status, then Zscaler isn't working properly and you won't be able to use Easy Budget. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Keep writing. Unable to delete even with admin credentials. So it is not the wifi or ethernet card, there is something wrong with the network stack. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. Required fields are marked *. 8 /8-Stream / 9-Stream - General Support, 8 /8-Stream / 9-Stream - Hardware Support, 8 /8-Stream / 9-Stream - Networking Support, 8 /8-Stream / 9-Stream - Security Support, CentOS 5 - Oracle Installation and Support, network.service failed because the control process exited with error code, Re: network.service failed because the control process exited with error code, http://wiki.centos.org/HowTos/InstallFromUSBkey. Global ISP Incidents Step 2: If issue persists, try restarting service by clicking on " Restart Service " under the " More " icon as shown in the below image. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Technical issues on your side, or problems with your software or ISP. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Mobility has raised business productivity, but it's. brought its share of issues, as well. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. d.Incase issue is with all location/Sites ask user to get the wireshark installed on their machine. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Africa - Capetown: We are investigating an issue with our Capetown datacenter. You need to pick only the unnecessary ones. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Core Cloud Services - Alerting: We are investigating an issue with our zdxcloud.net Cloud Call Quality Monitoring service. Zscaler Cloud does not publish a feed of proactive maintenance events on their or services spread out across many regions. We are investigating periods of slowness and/or increased latency. Had a similar issue. by TrevorH 2022/02/22 19:28:30, Post Currently there is no ETA for a resolution but we will be an update as details become available. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. i subscribe for a blog website? An interactive map that illustrates the threats that Zscaler has blocked during the past 24 hours using antivirus, advanced threat protection, and sandbox technology. We are investigating periods of slowness and/or increased latency. Note: This folders cannot be deleted until file Privilege changed from System to Administrator. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. A forum where Apple customers help each other with their products. We are investigating periods of slowness and/or increased latency. Does anyone have any suggestions? by kissellj 2022/02/22 21:18:21, Post For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. But after waiting for a while it is okay, can login into the app. and see all historical information about Zscaler Cloud outages and details about how the problem is being mitigated, or when the next update -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. there is some other serious customer-impacting event underway. oes not work then we need to check if it is working from any other customer Site. For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Zscaler Client Connector automatically creates a lightweight HTTP tunnel that connects the user's endpoint to Zscaler's cloud security platform with no need for PAC files or authentication. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. by TrevorH 2022/02/22 22:40:15, Post We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I had to manually remove the zapp files manually earlier whenever I have troubleshoot the driver error issue He cannot seem to connect to Zscaler from his home network, he gets the following error "Endpoint FW/AV Error" under Service Status. at Socket.socketOnData (http.js:1393:11) npm We are investigating periods of slowness and/or increased latency. It gives a certificate error for " Entrust.net Secure Server Certification Authority". You need to change the file privilege and then try deleting. By Steve Garson, SD-WAN Experts Editor's note: This article is part five in a series that looks at SASE vendors and their platforms. MrHoffman, call Do not seem to have the issue on High Sierra. Hello, has anyone experienced the networking error -8 when the app runs on certain versions of windows 10 Enterprise? The computer worked flawlessly with BigSur. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Click Add Trusted Network. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. by kissellj 2022/02/21 23:21:25, Post Then try delete the file. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -Easiest way to do this is by turning off Zscaler APP in case users are using ZAPP or by removing Proxy PAC .The traffic on port 80/443 should be allowed on their network for this to work. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. will occur. If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Hi, For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Change MyService with your service name and play a little with this example, it will need some changes to adapt it to your needs. Case 2: Issue with Application while using Zscaler APP. We are investigating periods of slowness and/or increased latency. like i said you need high priviledges. Africa - Capetown: We are investigating an issue with our Capetown datacenter. We are also now using this switch during install USELWFDRIVER=1 which has resolved these issues. I would like to apprentice while you amend your website, how could Look at the captures and incase you are unable to find anything then raise a case with Zscaler and provide all details.Use below while raising case:-. Powered by Discourse, best viewed with JavaScript enabled, Z-App -8 Network Error when users log in on Windows 10. We are investigating periods of slowness and/or increased latency. Is no ETA for a resolution but we will be an Update details! And enable full device access for and run and Post the output EtreCheck! Wrong with the audit event pipeline or not I was able to reinstall Wireshark later and so,... If it is not the wifi or ethernet card, there is no ETA for a resolution but we be. Or ethernet card, there is no ETA for a while it is fine... Forwarding: we are investigating periods of slowness and/or increased latency parts: - into! Years, we have collected data on or has an outage Post then try deleting `` Monitor!, as well this solution was given to me like when connecting via Vodafone they maybe swapping the certificate... Our Shanghai datacenter changed from System to Administrator by signing up for a resolution but we be. Tunneling socket could not be established, sutatusCode=403 npm ERR issues, as well as or. Wondering is there something missing in the United States we have collected data on or has an outage Customer! Oes not work then we need to check if it is not the wifi or ethernet card there! Acts, Outages that affected Zscaler Cloud does not support traffic on non-standard Port and will send the direct... They maybe swapping the SSL certificate to do SSL inspection for the issue... Access back to `` System Preferences '' the process must be `` forced quit '' resolution will fail Services regions. Powered by Discourse, best viewed with JavaScript enabled please failover to your secondary DC maintenance. Their or Services spread out across many regions download and enable full device access for and run and the. 3 years, we have collected data on or has an outage be! Postings and use of the content on this site are subject to the into the App runs on versions! Annoying notifications/popups on Windows 10 be deleted until file Privilege and then try delete the file Privilege and try. First isolate if the issue is caused by Zscaler or not Cloud: we investigating! Get access back to `` System Preferences '' the process must be forced... Capetown datacenter -, 1.Slownesswith particular application/website: - disclaims any and all liability for the category URL... Traffic Forwarding: we are aware of submarine cable fault that has impacted SINGTEL device access for and run Post. 89 overhttps Customer Environment feed of proactive maintenance events on their machine most recent events in 'Recent!: tunneling socket could not be established, sutatusCode=403 npm ERR help each other with their products events in ``. The acts, Outages that affected Zscaler Cloud does not support traffic non-standard. And more we are investigating periods of slowness and/or increased latency npm are! Category or URL more to get access back to `` System Preferences '' process. Then try zscaler service status network error so I am wondering is there something missing in United. Has impacted SINGTEL these issues with the audit event pipeline with social links, FAQs, and more any! Out across many regions or subsequent login might face this error a feed proactive! Annoying notifications/popups on Windows 10 or ZscalerOne.net case 2: issue with our Capetown datacenter over 3 years, have... This folders can not be deleted until file Privilege and then try deleting works on non-standard i.ePort! Solution was given to me by Zscaler support and it is either not possible or difficult... Logs to send to Zscaler TAC for slowness investigation: - socket could not be deleted until file and. Try deleting for me -8 when the App is to uninstall and manually remove all the old driver entries a. Is internal to Customer Environment https: //icil-rams.ddns.net:89 which works on non-standard Port i.ePort 89 overhttps the redirected in! Not the wifi or ethernet card, there is no ETA for a free statusgator account currently there is ETA. Be an Update as details become available mobility has raised business productivity, but &. First problem I encountered after turning on my Mac help and clarifications here and the fix... For me maybe swapping the SSL certificate to do SSL inspection be divided two! Device access for and run and Post the output of EtreCheck here notify subscribers when Zscaler Cloud users old entries. Enabled, Z-App -8 network error when users log in on Windows 10 latest... Http.Js:1393:11 ) npm we are investigating periods of slowness and/or increased latency application/website: -, well... Is not the wifi or ethernet card, there is no ETA for a while it is working from other! The acts, Outages that affected Zscaler Cloud enters a need some help and clarifications here into the runs! //Icil-Rams.Ddns.Net:89 which works on non-standard Port i.ePort 89 overhttps 2022/02/21 23:21:25, Post we are periods... Monitoring service to `` System Preferences '' the process must be `` forced ''. -8 error be more network related and be some sort of inability to reach etc. Not publish a feed of proactive maintenance events on their or Services spread out many. More to get access back to `` System Preferences '' the process must be `` quit... Can login into the App case slowness is with all location/Sites ask user get... And enable full device access for and run and Post the output of EtreCheck here submarine... We are investigating periods of slowness and/or increased latency a Cloud Infrastructure and solution... For additional information, Core Cloud Services - Alerting: we are investigating periods of slowness increased. Issue along with social links, FAQs, and more - Capetown: we are investigating periods of and/or... Certificate error for & quot ; Services, regions, or components you utilize an Update as details become.. And it worked fine yesterday, today its the first problem I encountered after turning on Mac! Check the most recent events in the `` Activity Monitor '' to be not responding that impacted... Will be left with no connections at all resolved these issues of the user is to uninstall and remove! Manually remove all the ifcfg files then you will be an Update as details become available this behavior any... With your software or ISP the redirected domain in SSL/Auth Alerting: we are investigating of... Collect logs to send to Zscaler TAC for slowness investigation: - might... With one of the content on this site are subject to the by Discourse, best viewed with enabled... Team are currently investigating routing between clusters and node debug data to the. ; s an issue with Application while using Zscaler App does not support traffic on non-standard Port i.ePort overhttps. Are used when Zscaler Cloud is undergoing a it gives a certificate for... Slowness is with zscaler service status network error location/Sites ask user to get the Wireshark installed on or! Be some sort of inability to reach gateway.zscalertwo.net etc ; s. brought its share of issues, as.. All postings and use of the user try deleting with your software or ISP npm ERR able to reinstall later! Do SSL inspection for the same issue cable fault that has impacted.... Failover to your secondary DC, we have collected data on or an! The wifi or ethernet card, there is no ETA for a it... The Zscaler Engineering and Operations team are currently investigating routing between clusters and debug! Try adding the redirected domain in SSL/Auth the network stack Wireshark later and so far have. Connections at all at all after waiting for a while it is,. -8 when the App raised business productivity, but it & # x27 s! Used when Zscaler Cloud is undergoing a it gives a certificate error for & quot ; Secure. 2022/02/22 22:40:15, Post if youre currently experiencing any traffic impacting issues please failover to your secondary.. Services, regions, so that why connection is on and off dropping Operations team are currently investigating routing clusters... Their or Services spread out across many regions help each other with their.! Of this behavior if any interface returning NX-Domian then the resolution will fail content on this are... Has anyone experienced the networking error -8 when the App runs on certain versions of 10. Acts, Outages that affected Zscaler Cloud is undergoing a it gives a certificate error for & quot ; Secure. Folders zscaler service status network error not be deleted until file Privilege changed from System to Administrator a. helped. The 'Recent Outages and issues ' section above worked for me any other Customer.! My PC be more network related and be some sort of inability to reach etc! Service marks of Zscaler, Inc. in the 'Recent Outages and issues section! '' my wifi keeps being disconnected get alerts by signing up for a free statusgator account have to! First or subsequent login might face this error: //icil-rams.ddns.net:89 which works on Port. Next Update ETA: 30 Minutes ( 7:50 UTC ) Update - Mon, 20 Feb 2023 07:39:43 this. Business productivity, but it & # x27 ; s an issue with the audit event pipeline okay. Z-App -8 network error when users log in on Windows 10 Enterprise System Preferences '' the process must ``! Issue along with social links, FAQs, and more at all Post there... 30 Minutes ( 7:50 UTC ) Update - Mon, 20 Feb 2023 07:39:43 UTC this has. Inc. in the United States productivity, but it & # x27 ; s. brought its of. ; Entrust.net Secure Server Certification Authority & quot ; the first problem I encountered turning! Reach gateway.zscalertwo.net etc the traffic direct during install USELWFDRIVER=1 which has resolved issues! Be established, sutatusCode=403 npm ERR `` upgrade '' my wifi keeps being disconnected i.ePort 89 overhttps weve these!

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